About eWay-CRM

CRM tools within e-Way CRM are integrated with Outlook, allowing for further use and expansion of the system. With this software, marketing is done easily and efficiently because it can assist in creating strategic plans, sending bulk emails, generating leads and evaluation. It also has tools to have successful sales.

The CRM, together with Outlook, stores data about the customers and allows users to access them. The software also offers a project management module that allows automation of the workflow. Additionally, assessment of the business performance is possible with the analytics tool available in this software. Professionals can also use it as a web application or via mobile devices. It works offline so employees can track business opportunities ...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

116 Reviews of eWay-CRM

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(77)

77

4 stars

(35)

35

3 stars

(4)

4

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 116 results

February 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Reviewed several CRM tools and picked eWay ..... LOVING IT!

I am really happy with it and have referred several other people with small businesses. Excellent tool!

Pros

Integration with Outlook was the differentiator and eWay-CRM integrates well. The allows me to enter contact information and click a button at the top and the contact is added to Outlook and shows up on my phone contact list within seconds. I like that I have to click the button that way only contacts I want on my phone are there and not every prospect entered in the CRM. Also, I like the ability to create DEALs and move them through the sales process.

Cons

If I haven't closed Outlook after several days, it will lock. This is pretty normal with add-on products. Not a huge problem, but it is never timely.

August 2020

Karel from Biotrade

Company Size: 2-10 employees

Industry: Medical Devices

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2020

eWay review

It is working as we need. Mostly eWay support team are faster than us :)

Pros

Adaptability by myself - for most edits I don't need contact support

Cons

Bugs from MS Outlook are transferred to CRM

Reasons for Choosing eWay-CRM

Price & simple adaptability

December 2018

Joe from RAPA

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

December 2018

MS Business Contact Manager Replacement

This has been a wonderful tool for a individual as free option.

Pros

- plugs in directly to local outlook instance with tool bar/ribbon icon for company or contact input. -supports parent child relationship between company's and contact's - allows image import for profile pic. -no custom fields with free version

Cons

- does not allow contacts in multiple company profiles with same email. - does not encrypt data at rest.

July 2020

vlado from earth resources

Company Size: 11-50 employees

Industry: Machinery

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2020

friendly to use, remote assistance works well

improve company organization, efficient, friendly to use, remote assistance works well

Pros

project, journal, email, document, POHODA intergation, regular progres in software=updates ... etc

Cons

nothing big, perhaps just limiting the size of the data

Reasons for Choosing eWay-CRM

locally developed with good functionality

September 2019

Peter from PV Medical

Company Size: 2-10 employees

Industry: Medical Devices

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

More than pleased

I am really pleased with my e-way experience. Keep up the good Work!

Pros

It’s easy, adoptable and fits all users. For us as a small company it’s in the right pricerange and has all the features we need. We use it most for to keep track of our customers and soon to be customers towards sales and marketing tasks. And a big shout out for the technical support!! The responsetime is quick and proffessional and always bring the right answers.

Cons

No comment really! I’m all over pleased.