HubSpot Sales Hub Software

4.51 / 5 (388)

Our advisors have recommended this product 70 times in the last 30 days

About HubSpot Sales Hub

HubSpot Sales is a cloud-based sales automation software designed to build, automate and accelerate the sales process. The solution allows sales personnel to connect with promising leads and convert them into successful deals. HubSpot Sales allows automating business communication by defining a sequence of personalized follow-up emails and reminders. With the real-time engagement updates, users receive notification as soon as the customer opens an email or click on a campaign link.

HubSpot Sales also offers CRM tool to record and log clients details, conversations and engagement history. With ready to use insight, businesses will have the information on campaign's performance and buyer’s interest. Sales teams can build and manage multiple sales pipeline...


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Supported Operating System(s):

Solaris, Web browser (OS agnostic), Windows 8, Windows 10

1,216 Reviews of HubSpot Sales Hub

Average User Ratings

Overall

4.51 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(215)

215

4 stars

(145)

145

3 stars

(25)

25

2 stars

(1)

1

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1216 results

January 2018

Matt from Sendible

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

3.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

January 2018

Great way to introduce automation to your sales team

Pros

The basic end of the software is relatively easy to use, allowing new users to be up and running in an afternoon. Integrations are quick and easy with other systems from gmail to Salesforce. Once templates and sequences are up and running, sales staff can easily and confidently manage their own marketing. The ability to create offline tasks is a great way to formalise your sales processes, and get either your outbound or inbound sales teams closing more business!

Cons

It would be nice if the sales version allowed you to send on behalf of another user. Whilst you can see stats, set up templates and add contacts, when it comes to the crunch the person signing off the emails has to send them. Also, some of the limitations are far from clear, because upgraded functionality is always visible, if you have a mix of paid and free users this can lead to a lot of confusion.

January 2020

Lee from Roma Systems

Company Size: 2-10 employees

Industry: Information Services

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Intuitive and cost effective CRM

We love this solution for monitoring our client engagement!

Pros

The system is easy to use, and input data, which is great for any small business looking for a CRM that is free.

Cons

There has been some reduction in functionality in the free version, however it far exceeds any other free CRM.

Reasons for Choosing HubSpot Sales Hub

Same functionality for a better cost.

February 2020

Joni from Lambert Entertainment

Company Size: 1 employee

Industry: Entertainment

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2020

Love it, but there are a few issues

Hubspot customer service has been very good. Despite the small issues, for what I'm paying they're the best thing I've found and I've found it to be a very important tool.

Pros

Having email sequencing working with the contacts in my Hubspot CRM has been a VERY valuable tool. I've found that my open rates soar at the third email in the sequences. Having unlimited sales templates is a huge time saver. The Activity Feed helps me know when emails have been opened and when links have been clicked.

Cons

There are a few glitches. For instance, when I send and receive email from clients via Outlook the activity is supposed to be logged into the contact's record in Hubspot CRM. I've found this doesn't always work. I use both my business and personal email accounts in Outlook. The Outlook Hubspot plugin connects with both and there's no way to stop it from working with my personal account. The result is that I have to manually tell it not to enter a personal email into the CRM, which is a pain.

Reasons for Choosing HubSpot Sales Hub

Hubspot typically charges $49.99 a month for the Sales Starter. I negotiated and got it down to $37.50.

November 2019

Brenan from ezyCollect

Company Size: 11-50 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

5.0

Functionality

3.0

November 2019

Sales Hub makes basic CRM functionality accessible to SMBs

Pros

Sales Hub makes basic CRM functionality accessible to SMBs who often do not have the resources (time, money or people) or knowledge. It enables them to better manage deals and prospects.

Cons

The design of the CRM is heavily focused on an inbound sales model, so the platform lacks design functionality for other models such as outbound. Companies with moderate to complex requirements will not find the flexibility they are looking for.

October 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

HubSpot is a fantastic tool to use for Sales or Marketing

My experience has been a great experience. I am truly able to rely on this system to get my work done.

Pros

My absolute favorite thing about this tool is the ability to enroll prospects into a pre-made sequence. I can set the certain days and times for the emails to be sent and tasks to be created like "call person X". It auto un-enrolls as soon as the person replies which is great because if they reply while im OOO or on vacation, it will not send them another email without me knowing.

Cons

I am not able to mass upload a group into a template unless I upgrade to a different version. This to me seems like such an easy process, but I'm not allowed to have the ability to do it because we have to upgrade. The product has the ability to do it, but the admin will not allow for this extra charge.