About ILoveLeasing.com

ILoveLeasing.com is a cloud-based customer relationship management (CRM) solution for property management and real estate businesses in the US and Canada.

The software features customer relationship management and marketing analytics. ILoveLeasing.com provides lead consolidation, alerts, follow-up tools and customer behavior tracking, as well as on-site and corporate level reporting. Integrations are available with accounting and revenue management software. Options also include email broadcasting, ad syndication publishing and advertising budget spend analysis with viability reporting.

ILoveLeasing.com is available for purchase on a per unit per month subscription basis.


Supported Operating System(s):

Web browser (OS agnostic)

15 Reviews of ILoveLeasing.com

Average User Ratings

Overall

4.87 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(13)

13

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

January 2018

Tory from 3RD GROUP PROPERTIES, LLC

Verified Reviewer

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Amazing support team!

Best way to track the on site team and ensure they are meeting our company standards.

Pros

It is extremely simple to use once you get the hang of the way the software works! I train new leasing people to use this daily and I feel like after a little overview they are able to really advance!! The corporate team are EXTREMELY responsive when it comes to adding sources or properties!

Cons

I am honestly very happy with the software in general- the stalled lead report is not my favorite though and can be slightly confusing/misleading.

Response from Spherexx.com

Replied April 2018

Thank you, Tory! We are glad that you love ILoveLeasing! Please feel free to give us a call about the stalled lead report. We can walk through the process together. Stay tuned for further updates and additional features!

January 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Great tool, great team!

Pros

ILoveLeasing is an extremely thoughtful lead management tool for the Multi-Family Housing industry. It feels that it was designed by a team of people that truly understand the leasing process. As a result, the tool is effective, it's easy to use, and has robust reporting. The tool integrates with other systems and tools nicely, and has been well received by our on-site team members.

Cons

I wish that there were more options with emails/automation. I'd like to be able to turn on a drip email function that identifies the bedroom type and move-in time period of a guest card so that it sends out emails based on the progress of the guest card. "Your move in date is approaching..." type of thing. More of a wishlist item versus a dislike though.

Response from Spherexx.com

Replied April 2018

Thank you! We are glad that you love ILoveLeasing! Please feel free to give us a call about the email marketing functionality as we are always making improvements to the platform. Stay tuned for further updates and additional features!

January 2018

Katrina from Capstone Real Estate Services, Inc.

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2018

Site is easy to use and understand.

Pros

Software is very user friendly. Reports are sent weekly directly to my email. Customized reports can be done quickly for any of my sites. I would recommend this site to anyone. Easy set up and easy to use.

Cons

Only Con is that sometimes the connection to One Site does not seem to work well. I had no issues when on Yardi.

Response from Spherexx.com

Replied April 2018

Thank you, Katrina! We are glad that you love ILoveLeasing! Please give us a ring to chat about your connection/integration issue(s). Stay tuned for updates and additional features!

January 2018

Becky from Robbins Property Associates

Verified Reviewer

Company Size: 201-500 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

I love the reports and ease of use

I love the reports, and am able to see how well we are managing our leads.

Pros

The reports are great - I can easily identify issues with specific personnel to ensure training is provided early on. They also have a great report to show the best staff across the portfolio which makes everyone compete to win for the month!

Cons

I don't like that when an unqualified/inaccurate lead comes in, you must log a "phone call" and add notes that it is a false lead. If you do not, it will include the lead with those that are not contacted, reducing your true contact rate.

Response from Spherexx.com

Replied April 2018

Thank you, Becky! We are glad that you love ILoveLeasing! Please feel free to give us a call about logging unqualified/inaccurate leads. We can walk through the process together! Stay tuned for further updates and additional features!

July 2018

Aliea from Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Iloveleasing is amazing

Pros

Iloveleasing helps in so many ways. I am able to get leads when we have a slow week. I can also look at reports and see what days we have more traffic at our property. I can see what time of day we get more traffic as well and that helps me determine when to stay in the office and not take a lunch or what my off days should be.

Cons

I do not like the new update where when we came a call lead we can only put in the name. We have the option to put in notes but it doesnt transfer over into yardi like it use to. They may be something our company has to suggest but im not sure.