iHomefinder
About iHomefinder
Awards and Recognition
iHomefinder Pricing
Annual payment option available for a 10% discount.
Starting price:
$49.95 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for iHomefinder
1 - 5 of 33 Reviews
angela
Real Estate, 2-10 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Thanks iHomefinder!
Before purchasing iHomefinder, I had a site with a different company where I had to basically learn how to create my own site. I spent more time attempting to learn how to create my site than I did in an average day with my work or clients. It was ridiculous! At my first encounter, the staff at iHomefinder were very helpful & spent time with me attempting to discover what I needed in my site. Then THEY created it... I didn't have to!
PROSI am able to easily change to another IDX provider & readily add Listing photos. This is important since I am about to move my household to another city where I will have to change these portions out of the site.
CONSAlthough I'm not blind to the fact that there will be parts of the software I won't like, I've only been using it for a week, so I haven't found anything that I don't like yet.
Reason for choosing iHomefinder
You're expected to write articles for a blog on a regular basis, which I am not going to do.
Reasons for switching to iHomefinder
I had to do the creation of my site or figure out a way to do it. Or pay someone extra at the company to do it for me. Also, their CS is a joke!
Vendor Response
Thanks for the review, Angela. Yes - we do include regular blog articles and website setup and personalization services with our hosted IDX website account option. We're glad you found that helpful!
Replied August 2021
Keith
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2021
iHomefinder beats other competition
Compared to their competition, I feel the layout and overall design and functions far exceed their biggest competitor.
PROSThis integration works well with many Wordpress sites. There are videos that help out how to get setup. Lots of options but most importantly is the layout and the way it integrates with the website without using i-frames. It even has functions that we haven't begun to use. Getting to the dashboard is simple and easy to the broker.
CONSCustomer support is not 24/7 but usually responds within a day or two. Also, the plugin is a little bulky so make sure you run it on a fast web host (which we are not yet).
Reason for choosing iHomefinder
Price was a big deal for my client since they are a small brokerage.
Jeff
Internet, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2021
Overseas Support, Poor Customer Support & Billing Without Authorization
Their salesperson was very communicative until we signed the agreement and were billed their onboarding fee. Since then, we've had to work with someone overseas who doesn't seem to understand what to do. We requested the agent docs multiple times and they were never sent. In the meantime, we were billed for a subscription to the service without ever actually using it. I requested cancellation and a refund, they just charged me again $85 for no access to their software.
PROSNever even got the chance to use it because support couldn't get it figured out. They claim to have sent the contract to the agent and the broker, but never did. We went with an alternative and had no problems.
CONSThey are continuing to bill us without any access to the software. Their customer support is a kid in the Philippines who doesn't know what is going on. I requested cancellation and am still getting billed. It's now to the point that I have to report them to my financial institution.
Reason for choosing iHomefinder
Their support sounded promising, but it's a bit of a joke now.
Vendor Response
Hello Jeff, We take your satisfaction seriously and we're very sorry to hear that things somehow got off on the wrong foot with your first experience with us. Everything required to access and set up a new account is emailed immediately to the email address associated with the account. We're always willing to resend this information when requested. We're fortunate to have a great support team here in the U.S. who receive very positive feedback in our satisfaction surveys. We also have additional overseas staff who field overflow calls during the busiest periods (much better than voicemail). To clarify our account cancellation and billing policy, account cancellations require a 30 day notice. These terms are stated in the license agreement that must be signed. We have hundreds of very satisfied web developers we work with regularly, and we would love to have another chance to add you to that list and help you serve more real estate clients into the future.
Replied January 2022
Brian
Real Estate, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Professional looking property searches
Excellent.
PROSIntegrated idx and website. Good documentation, incredible support. The few small issues I have had have been handled quickly and completely. Very customizable.
CONSI'm only writing this review because an annoying pop up gets in my way every time I try and do lead activities in the back end. Love the rest of the software, but this pop up is ridiculous!
Reason for choosing iHomefinder
...
Reasons for switching to iHomefinder
...Needed something simpler, more straightforward that could still give a highly professional experience to the end user.
Karin
Real Estate, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
iHome Finder Review
PROS
I like the administrative functions that are available.
CONSI would like the notes to be more interactive and be able to designate between follow up calls, emails, texts, etc., just for my personal tracking.
Reason for choosing iHomefinder
Reasons for switching to iHomefinder
FirePoint leads were not productive and we had no website integration. We needed a website option and this was a package deal that made the best sense with its functionality.