Before purchasing iHomefinder, I had a site with a different company where I had to basically learn how to create my own site. I spent more time attempting to learn how to create my site than I did in an average day with my work or clients. It was ridiculous! At my first encounter, the staff at iHomefinder were very helpful & spent time with me attempting to discover what I needed in my site. Then THEY created it... I didn't have to!

I am able to easily change to another IDX provider & readily add Listing photos. This is important since I am about to move my household to another city where I will have to change these portions out of the site.

Although I'm not blind to the fact that there will be parts of the software I won't like, I've only been using it for a week, so I haven't found anything that I don't like yet.

Compared to their competition, I feel the layout and overall design and functions far exceed their biggest competitor.

This integration works well with many Wordpress sites. There are videos that help out how to get setup. Lots of options but most importantly is the layout and the way it integrates with the website without using i-frames. It even has functions that we haven't begun to use. Getting to the dashboard is simple and easy to the broker.

Customer support is not 24/7 but usually responds within a day or two. Also, the plugin is a little bulky so make sure you run it on a fast web host (which we are not yet).

Their salesperson was very communicative until we signed the agreement and were billed their onboarding fee. Since then, we've had to work with someone overseas who doesn't seem to understand what to do. We requested the agent docs multiple times and they were never sent. In the meantime, we were billed for a subscription to the service without ever actually using it. I requested cancellation and a refund, they just charged me again $85 for no access to their software.

Never even got the chance to use it because support couldn't get it figured out. They claim to have sent the contract to the agent and the broker, but never did. We went with an alternative and had no problems.

They are continuing to bill us without any access to the software. Their customer support is a kid in the Philippines who doesn't know what is going on. I requested cancellation and am still getting billed. It's now to the point that I have to report them to my financial institution.

Excellent.

Integrated idx and website. Good documentation, incredible support. The few small issues I have had have been handled quickly and completely. Very customizable.

I'm only writing this review because an annoying pop up gets in my way every time I try and do lead activities in the back end. Love the rest of the software, but this pop up is ridiculous!

I like the administrative functions that are available.

I would like the notes to be more interactive and be able to designate between follow up calls, emails, texts, etc., just for my personal tracking.

I am able to follow up with clients and staying top of mind without spending my whole day on it.

This software is inexpensive compared to competitors, it is relatively simple to use and it does a great job of not sending emails to spam.

If this software were a little more user friendly for myself and my agents this would make it perfect. Possibly with an app or site update.

Assisted greatly with MLS / IDX combination

The IDX and MLS combination is amazing. Easy to understand and synch systems.

The CRM could be more user friendly and easier to understand.

I like iHomefinder, a lot, since 2017. They haven't disappointed me yet.

The software is easy to use. I would not continue to pay for it, monthly, if it was difficult to use.

I haven't figured out yet, to know what I don't like about the software, because every time that I discover that I need something, the customer support, supplies it.

Very good, happy with the company

I mostly like how you can stay organized, send emails, texts, listings, searches, etc... Does it all.

That the system doesn't automatically set up client on a search, you have to do it yourself. Time consuming.

The best part of using this has been working with Art G. Incredibly knowledgeable and friendly, he's been a valuable resource to get things going.

The ability to bring in the MLS listings to the frontend

The Wordpress integration leaves a bit to be desired. A lot of time and preperation is needed to create pages/listings. Supporting docs are not as useful as they can be.

Overall very poor experience, from setup to support. The product doesn't quite work how the sales person describes, and everything has been so difficult it often feels like a waste of money.

The features are great. It would be hard to find similar features at this price. The marketing tools can be used well, if you can manage to find the time to set them up. Overall, the web pages can look nice, but it takes a lot of work to get them there.

The customer support. The initial setup comes with one of their set-up team members to create "markets" that you request. They only did half of the requested markets I put in, and then stated that they completed all of them. The generated web pages have had so many issues, it's taken multiple months to get something that just works on my site. Their customer support takes multiple days to respond, and only gives half of an answer. They will usually tell you just to look at the knowledge base, which is poorly organized. Multiple Issues I have had they have not been able to figure out. I am using a Wordpress Divi website, which they recommended to use.

Customer support was great, there wasn’t a time where i felt lost or alienated after i bought the product . And i like that every time i had a question getting things set up someone was there to help. Customer service is highly important to me.

I like that it’s an all in one product. So that means i don’t have to look up homes on one website, manage my clients on another, and send marketing emails on another. It makes things easier.

I don’t like the fact that it’s not fully equipped for rentals at the moment. I’m hoping this will be added in the future more features for rental homes

Overall it works well and the service is good.

Works well with WordPress. I like being able to add other features to a WordPress Post.

I think the graphics could be a little better.

It’s been great so far. I am happy with my decision and suggest to realtors to use this software

The user friendly platform allows me to navigate easily

I would enjoy the use of more widgets and layout options

Attractive front end and user interface. Market reports effective. Maps and map based searches also effective.

IDX feed slow to refresh MLS feed. New listings take 1 hour or more to appear/update. Sold listings take until next day.

I liked that iHomefinder was easy to implement on my website and gave me the ability to build custom pages build on neighborhood/sub-development.

Compared to other similar products there was nothing I disliked about iHomefinder.

My overall experience has been great. Our website is beautiful and user friendly to our clients.

Clients are able to set up property searches that meet their needs and we can see what they are searching. Communication is easy between the clients and our team.

Editing the website has been a challenge for someone with no website design knowledge.

Working great for my business.

I searched for a new Real Estate Web Site... and found iHomefinder a little over a year ago. So far it is working out great! Very user friendly and was easy to set-up.

Was a hard decision to change Web Sites... since I had my other one for over 10 years.

My experience was excellent, firstly they listened to my hopes and concerns. I also felt they genuinely care about their clients. Their customer service is without a doubt, the best I have ever received. I also liked the fact that they are constantly innovating their product. I had a really enjoyable experience working with, [sensitive content hidden]. Don't take my word for it, try them for yourself. You will be glad you did.

Their product is 1st class and their people exceptional at what they do.

The learning curve on the backend, but already I am starting to feel more comfortable with the help of iHomefinder's support team their learning center.

I love iHomefinder will be a customer for life this software helps me be the best realtor ever.

What I love about ihomefinder idx mapping for real estate properties and contact leads.

There is nothing I like least about the software I found all to be great value in the long run.

The ease of use for me and my clients. The CRM is perfect.

I don't have any dislikes. The software does everything I need.

This was a dishonest experience, as I was not treated as a valued customer. I was overcharged for monthly services. Whenever I inquired I either did not receive a response or was given the run-around and told to contact different departments.

Not much! The services left much to be desired; and I was constantly given the run-around. Lacking in honesty.

It was not properly explained! I was also over billed monthly for the services

So far so good

Great customer service and veryeasy to use

Having to manage the marketing yourself.

Very good people to work with and they know there title.

Its so easy to navigate through. I am not up to speed on computers but with this site anyone can walk through it with ease.

Nothing of course i wish it was free but it almost is.

Again, I have an awesome sales rep. I am moving foward with a website thru them, hope to get the same customer service that I get with him.

I like their up to date technology . [sensitive content hidden] has been AWESOME thru the years, great listener. He is one of the reasons I'm still doing business with Ihomefinder.

The functionality was not quite explain, and I wasn't getting all the benefits until [sensitive content hidden] explained it.