Quick and easy contract (service) purchase and install. Reasonable pricing cost.

They are committed to helping me until a resolution is reached.

The customer service is awesome. They will log onto my computer to show me how to do something if I am having issues figuring something out.

Some adding and plugins has issues and not working as expected, the middleware servers for the addons are not stable.

Decent features and functionality and easy to use IF you know how to code.

It's quite easy to upload content to Jive, and I find it useful for finding individuals in my organization.

Jive is a great tool for social collaboration. I love using it to communicate with other co-workers in the organization.

Then with the outlook plugin, you could have discussions directly from outlook and it had nice integration with word and excel.

I don't like having to manually dial in a number to enter a queue and to call again to leave the queue to set your availability. There should be a more automated way of doing this.

Basic functionality is acceptable. Weekly digest a good feature if it works.

As far as call quality goes, it has been great.

We were using Truly before and although the call quality was not as consistent, I preferred the interface. Much cleaner and minimal.

The Jive homepage is overly crowded , making Jive difficult to navigate. Personally,I see the Jive  user interface as un-intuitive.

We've always enjoyed using Jive at our office. Whenever we need any help, their customer service has been excellent.

Well laid out structure. Excellent Office integration for file control.

Have not had any issues with it. Pretty intuitive to use.

The Customer Service/Support team is pretty bad to put it lightly.

Multiple phone equipment options (purchased separately with Jive) for multiple office locations. Desktop equipment is excellent with perfect connectivity and sound quality.

Good pricing and nice that they now have a mobile version that works well - many other intranet software platforms do not have mobile capabilities.

Search wasn't useful, hard to find info in it. Interface is a little confusing and could be frustrating.

Great place to keep up to date info. Our department has a very organized space full of great resources that we can direct employees to.

Took a few days to fix a problem with my sign up, and needed to be passed to 2 other people to fix it.

My overall experience has been great. Everything works as expected and as it should.

People in my organization frequently complain that it's hard to find what they are looking for.

This product was a great product to have in our office. Everyone would use it and it would help us contact others better.

This system quickly becomes a mess without proper governance.

OK product let down by weak features & poor support.

I love the service it is simple for people to subscribe. On the back in the analytics are amazing and so easy to understand.

Mailchimp is super easy to use and was a breeze to set up. Everything was very straight forward and the user interface is very nice.

I liked that I had never used any type of service like this before and it made it very simple for my husband and I to reach out to folks who were interested in our business.

I like MailChimp and appreciate its ease of use and slick looking templates, also strong reporting and tracking capabilities.

Mailchimp works great for what it is and is price competitive. This is a great option for the budget conservative mind.

Some legit emails get marked as spam. If too many are marked as spam you run the risk of getting your account suspended or at times deleted.

Their ability to evolve in useful ways — mobile app, education program, email to postcards, etc — is what we like most, for sure, and why we stay with and recommend Mailchimp to others.

I love that I can create great looking emails with such ease. It has made a huge difference in my ability to communicate with my clients and two do connected drip marketing.

Mailchimp, is an excellent cost effective solution for sending out mass emails to customers. It has great capability for both the tech savvy and non-tech savvy users.

The customization feature allows you to create colorful and creative emails that are appealing to the eye. The scheduling feature is super helpful to plan out communications.

And allows for an all in one solution. The reporting is as good as it gets, most of their tools are free and the interface is super easy to use for editing purposes.

Customer support was terrible and when i misunderstood how to use the platform they terminated the relationship because of spam.

Mailchimp was very good and allowed my own business to grow and become stable. With a good website and domain making it stand out.

I love the ease of use ability to integrate with various platforms and ability to check daily on our growth.

Mailchimp has been great with keeping in contact with members of the community, providing important updates when needed.

The software is easy to use, it has great pricing and free services to get started. It allows you to see who is engaging in your emails and who is not, great design tools.

We use Mailchimp for all our drip and sales promo campaigns. We are a small company just getting our footing so having such an awesome tool to help us spread the word is a great benefit for us.

The concept is nice for large outreach and marketing emails. I was hoping to use this also as a customer service piece when reminding existing clients of upcoming maintenance.

Mailchimp is the perfect, entry-level system, for people that are just starting out. It is easy to use, great price (including a free version).

It came with free trial which helps to convince my company to use it. It has a great feature  and user interface that helps even any one new to email marketing to start with.

Easy to develop on using API, amazing possibility to up sell products via integrated marketing tools and integrations with e-commerce, brilliant list management features and click tracking.

I was quite frustrated with the fact that I had no assistance at all and it created a bad experience for me as a new user.

This price is outrageous. Also, they do not give you an option to not pay for the features you do not use.

The customization and integration of this software is great. Also, the easy of sending weekly and monthly newsletters is awesome.

US Dollar

Jive Interactive Intranet is a cornerstone of the modern digital workplace, a central hub for internal communications, employee collaboration, organizational knowledge, documents and more. Many leading companies worldwide rely on Jive to keep their employees including remote and deskless workers connected, informed and united. With its highly engaging user experience on both desktop and mobile devices, Jive drives increased intranet adoption, employee satisfaction and productivity.


Jive is a turnkey cloud solution, that is ready to launch out of the box. It includes pre-built spaces, pages and templates for a wide range of use cases, such as corporate communications, collaboration, departmental storefronts, virtual help desk, HR portal, employee support and more. Ordinary business users can spin up and manage their own teams, projects and departmental spaces without IT help. Jive’s streamlined configuration and administration, self-provisioning and seamless cloud upgrades take a huge load off of IT departments, reducing support tickets and change requests and slashing intranet cost of ownership.


In addition to its core communication and collaboration capabilities, Jive includes many advanced features such as sentiment analysis, urgent notifications and PeopleGraph technology. PeopleGraph leverages social graph analytics and machine learning to personalize user experiences, recommend information, facilitate collaboration, and provide pinpoint search based on user intent. Jive also includes pre-built integrations with leading business apps and enterprise systems from Microsoft, Google, Salesforce and more.






LongDescription

File Management

Commenting/Notes

Real Time Analytics

Engagement Tracking

Surveys & Feedback

Newsletter Management

Meeting Management

Employee Onboarding

Document Storage

Activity/News Feed

Progress Tracking

Employee Directory

Task Scheduling

Real Time Editing

Policy Management

Employee Reward Programs

Sentiment Analysis

Project Management

Knowledge Management

Communication Management

Brainstorming

Calendar Management

Goal Management

Customizable Fields

Collaboration Tools

Content Library

Data Import/Export

Group Management

Pulse Surveys

Email Templates

Self Service Portal

Contact Management

Version Control

Content Management

Forum / Discussion Board

Screen Sharing

Mobile Access

Wiki

Real Time Data

Performance Metrics

Discussions/Forums

Benchmarking

Real Time Notifications

Employee Communities

Email Management

Visual Analytics

File Sharing

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Knowledge Base Management

Blogs

Real-Time Chat

Event Management

Chat/Messaging

Event Calendar

Multi-Language

Real Time Reporting

Customizable Branding

Reporting/Analytics

Employee Profiles

Contact Database

Remote Access/Control

Feedback Management

Employee Activity Monitoring

Employee Photos

Video Conferencing

Social Promotion

Negative Feedback Management

Remote Support

Secure Data Storage

Action Management

Task Progress Tracking

Employee Portal

Third Party Integrations

Online Forums

Task Management

Employee Recognition

Document Management

@mentions

Private Network

Search/Filter

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Jive

In Person

Live Online

Webinars

Documentation

Videos

Mailchimp is a web-based marketing automation service with millions of users worldwide. The application allows users to share newsletters on various social networks and track customer engagements. The application provides tools to create targeted emails, run Facebook ad campaigns, automate follow-ups and monitor campaign progress, among others.

With Mailchimp, users can collect and analyze their email responses. The application offers graphical representations of data and customer interactions in various formats. Mailchimp allows users to design, share and track email newsletters from any location. With interactive drag & drop interface, users can create and share attractive email campaigns. The built-in analytics and reporting functionality allows marketers to monitor customer activities or generate ad hoc reports.

Mailchimp also offers a mobile-based application for both Android and iOS devices. The application works as a shortcut to reach users' email marketing accounts, enabling users to receive campaign updates, add subscribers and remain informed about social media activity.

The solution serves a wide range of businesses, from small e-commerce to big online retailers and is available on a monthly subscription basis.

AB Testing

Customer Surveys

Multi-Channel Marketing

Personalization

Social Marketing

Site Intercept Survey

Multi-Channel Management

Skip Logic

Lead Capture

Mass Texting

Activity Tracking

URL Customization

Shared Inboxes

Data Synchronization

Customer Segmentation

Subscription Management

Drip Campaigns

Real-Time Monitoring

Responsive Web Design

Referral Tracking

Multi-Account Management

Marketing Calendar

Multi-Campaign

Customer Database

Recommendations

Audience Targeting

Automated Publishing

Geolocation

Template Management

ROI Tracking

Randomization

Campaign Segmentation

Email Tracking

Email Campaign Management

Lead Generation

Customer Activity Tracking

Subscriber Management

Email Distribution

Form Builder

Preview Functionality

Email Marketing

Social Media Monitoring

List Management

Mobile Retargeting

Channel Management

Mailchimp offers multiple pricing plans for their Marketing Platform:

Mailchimp Marketing Platform: 

- Free - $0/per month
- Essentials - $13/per month
- Standard - $20/per month
- Premium - $350/per month
 

Jive vs Mailchimp

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