BirdSeed
About BirdSeed
BirdSeed Pricing
BirdSeed is Totally Free! Includes all of our tools and 2 Users. We offer BirdSeed+ if you are in need of a few extras like footer brand removed and additional users
Free trial:
Not Available
Free version:
Available
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Most Helpful Reviews for BirdSeed
1 - 5 of 18 Reviews
Cherlyn
Verified reviewer
Professional Training & Coaching, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
So many little engagement widgets in one thing!
Great! I know that site visitors coming to my site want to get their information immediately, as well as possibly get in touch, so this meets all of their needs.
PROSI couldn't have imagined this myself. What a great, innovative piece of software! I was looking for something to replace my tawk.to chat tool, and found this. It so smoothly gives my site visitors exactly what they need immediately, it's almost divine! I am greatly excited about the uses of this tool once my site gets more traffic.
CONSReally, there's nothing to dislike about it. I am impressed and pleased with the tool.
Reasons for switching to BirdSeed
I didn't like that tawk.to had their branding on the chatbox and was looking for a replacement.
Vendor Response
Thank you so much for the review, Cherlyn! We really appreciate that you have used our product extensively and really understand the value of having different things for different visitors.. and provide them immediately! We will continue to improve our product and hopefully have some things coming soon that help you convert even more visitors to engaged contacts!
Replied August 2019
Dustin
Verified reviewer
Marketing and Advertising, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
What a great sales/support tool for your site
Easy to setup and install on your website. So far it has been a cool addition to my website.
PROSLove the knowledge base and video features. The tool does a great job of giving you a support dashboard/chat bubble for your site.
CONSWish it had more native integrations with other applications. It does have Zapier ($$$) which helps, but it is still limiting.
Reasons for switching to BirdSeed
I haven’t switched completely, gist is great, using birdseed as an additional tool to help warm leads up before contacting them.
Vendor Response
Thank you SO much Dustin!! Reviews like this mean the world to us! We will continue to hopefully add additional lead conversion value in the future.
Replied August 2019
Anonymous
1 employee
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2019
Nice all in one platform!
I loved that I would allow me to add a chat function to my site that I could customize to send clients to different places. Being able to schedule meetings directly in the chat was really nice. There are lots of helpful tools to help you connect with and direct customers.
CONSIt seemed a bit glitchy when I first started to use it. The chats wouldn't load or I wouldn't get notifications for the chats, which defeats the purpose. I would love if this integrated with something like Slack and even messenger to have a unified chat inbox.
Vendor Response
Thank you so much for your review! We are in the process of making substantial updates to our live chat tool and would love it if you check it out in about 10 days. Regarding notifications for the chats and getting notified in Slack, I would be happy to help you get those setup in minutes! You also are able to add in FB Messenger and I can show you how to do that as well. If you could open a ticket by emailing Support@birdseed.io, we will get those sorted out for you very quickly!
Replied July 2019
Matthew
Information Technology and Services, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Keep potential and current clients engaged and up to date - even if you're unavailable.
Normal chatbots are very basic, offering simple back and forth text discussions. BirdSeed expands on this, offering a large selection of ways to connect with customers, cut down on admin tasks and provide specific call to actions. I have used Birdseed to allow potential clents to schedule meetings without going back and forth over email or chat, and provided an FAQ system where users can find answers to common questions themselves. I have also displayed a latest video on the app which got a number of positive comments. I don't use BirdSeed to its full potential, but only using a few of the features it offers saves a large amount of time (and I believe gives more satisfied customers). While I'm using the paid offering, the free solution is suitable for many businesses and is far more feature rich then alternatives. I found BirdSeed easy to set up and maintain.
CONSIn the past there were a few instances where the widget seemed slow to load, but this hasn't been an issue for some time (8 months plus).
Reason for choosing BirdSeed
The range of what BirdSeed offered.
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Love this App
Overall I have had a great experience with increase customer time on my sites, better engagement and much more professional looking layout in a easy to find tool.
PROSThis app can do so many things and is all inside the popup. Not only can you use video to connect with clients on any level you decide ( For FAQ questions, For Demo etc. ) but also Live chat and email. It offers more that I have not used as of yet.
CONSReally no major cons. Sure a few minor technical issues due to so many different themes being used but all are taken care of fast. The developer is hands on and very responsive.
Vendor Response
Hello There~ Thank you SO much for the review. We have really worked hard to create a product that is easy to use and valuable for engaging more of your website visitors. Really appreciate you taking the time to write the review and the kind words! We will continue to build a more trusted and feature-rich product!
Replied February 2020