SalesRabbit Software

4.25 / 5 (176)

Our advisors have recommended this product 2 times in the last 30 days

About SalesRabbit

SalesRabbit is a cloud-based sales enablement and customer relationship management software designed to help outside sales teams manage sales in the field. 

The software and mobile app include a suite of features for each level of sales organizations. Management-driven features include data collection and reporting as well as area management mapping. Reps can track lead progress in the field and use digital sales presentation tools during sales pitches.

SalesRabbit also allows teams to build customized agreements, approve customers from the mobile app and collect client signatures. Integrations with the core product include DataGrid, which provides homeowner information that automatically populates on maps in the app. The SalesRabbit Learn module...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

176 Reviews of SalesRabbit

Average User Ratings

Overall

4.25 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(88)

88

4 stars

(56)

56

3 stars

(23)

23

2 stars

(6)

6

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 176 results

October 2018

Randon from Fisher Home Furnishings

Company Size: 11-50 employees

Industry: Furniture

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

October 2018

Worked Well

Pros

Sales Rabbit was very simple to use and did what I needed. It helped me manage my sales area and was easy to get customer service.

Cons

It wasn't super good about keeping me up to date with appointments.

October 2019

dawn from Oak Crest Roofing

Company Size: 201-500 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

Feed The Rabbit

I love it! I was thrilled when I started with my company and they told me there was an app that kept all my doors organized. I didn't have to depend on my memory or try to remember to write it all down.

Pros

It keeps track of each and every customer I book. It tells me my homeowners info before I ever get to their door. This helps me to market my homeowner correctly. It also saves me time when canvassing door to door by keeping track of where I have been and what the result was so I don't waste time knocking doors of renters or people that don't need my services. It also allows all of us to compete against each other to see how many appt's we can put into the rabbit. Thus we feed the rabbit leads.

Cons

It doesn't function well with android sometimes which slows me down. We have to reboot our phones or uninstall it every now and then for it to work properly.

October 2018

Jacob from Attend, Inc

Company Size: 51-200 employees

Industry: Events Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2018

The bouncy rabbit

I loved the pins, it saved me wasted time knocking on doors that was useful in facilitating more sales. I cant say there is anything better out there.

Pros

I really like the pin feature that allows me to drop unique color pins on homes that allow me to better know which homes have been contacted and which homes have not been. This is a great resource for follow up visits. it requires a team to still makes solid notes and make sure they are working hand it hand. I also enjoyed the maps functionality.

Cons

I did not love the communication aspect of the app, real time communication is key for me with sales. While I loved the pins and map, I did not love how sometimes it seemed to lag when I was going to a new area, it felt like it was buffering and would load all the pins in one area, it may have been more of an internet issue, but overall I thought there was a lot of good that outweighs the bad. This software works great hand in hand with other sales tools.

October 2018

Amber from Fox Pest Control

Company Size: 201-500 employees

Industry: Consumer Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

3.0

October 2018

Lots of bugs

It seemed very promising, but in the end it was very frustrating when our reps couldn't see their pins or areas (amongst other things). More hassle than what we bargained for and headaches all around.

Pros

I loved that it would show you where your current customers are (when it worked) and it was easy to draw and assign areas. It was really easy for our sales reps to fill in the customer information and payment information usually transferred over to our system pretty well.

Cons

There were many instances this summer where a rep couldn't see his pins and therefore knocked into current customers. Sometimes their areas would diasappear or wouldn't save after having been assigned. Other times it would show multiple pins for the same customer, etc. Sales Rabbit's customer service team (when we could reach them) was always willing and ready to help but they didn't necessarily fix the problem right away because it was more of a programming issue that took time to remedy. Often times it would reject a contract for whatever reason and the rep had to wait to submit it later. This would result in some contracts (and therefore, payment information) being lost.

October 2018

John from Fox Pest Control

Company Size: 201-500 employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

October 2018

Lots of Potential but unstable

Great when it works. Really good UI and Design. Works really well as a Door to Door Sales Tool. Unstable. Until the stability issues are resolved, I would not recommend.

Pros

Ease of use is really high. It provides many amazing tools for Door to Door sales. (Area Management, Lead Pins, Easy to fill out contracts, etc...) It looks sleek and modern, and gives you the tools to sell door to door electronically.

Cons

Stability. We have used the software for 3 Years and each summer there seems to be some sort of feature that doesn't work or is broken. Last summer was the worst, there were a few weeks where reps could not login to the app and could not submit agreements (among other issues). Seems like Sales Rabbit may have just outgrown their server capacity?