Salesboom CRM Suite

RATING:

4.4

(36)

About Salesboom CRM Suite

Salesboom Cloud CRM is a cloud-based customer relationship management (CRM) system. The user interface within the system was designed for quick end user adoption, and most functions can be accessed with just a few clicks. Every company using Salesboom is assigned a personal CRM consultant. The system is offered in three levels: Team, Professional and Enterprise. The Team Level contains advanced mass email marketing, as well as auto-response email functions. Lead and contact management is always included, and customer support teams have access to Case and Incident Management, as well as Solution Management. The Professional and Enterprise levels include advanced Campaign Management, Quote and Contract Management, as well as the ability to produce a custom ...

Awards and Recognition

FrontRunner 2017
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Salesboom CRM Suite Pricing

<li>Team: $14/user/pm <li>Professional: $45/user/pm <li>Enterprise: $95/user/pm

Starting price: 

$14.00 per month

Free trial: 

Available

Free version: 

Not Available

Color-coding
Slide 1 of 4

Salesboom CRM Suite Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Salesboom CRM Suite

1 - 5 of 36 Reviews

David

Verified reviewer

Used daily for more than 2 years

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2016

Great for complex sales cycles

our sales team uses salesboom to manage collaborative sales deals. many people are involved over a long period of time before the customer buys from us. We have to talk to decision makers few times and many tasks have to be done. We love it because the crm automates many of the tasks for our sales people leaving them more time to focus on the closing of the sale.

PROS

great interface and very easy to learn. love the crm reporting and custom views

CONS

Its not available in all languages if your company is international. Not all the features are available in all countries! for some reason some features like the zip code proximity is only available for usa and canada

MARIA

Accounting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2018

Better than paper

I love it. I use it for my accounting business and for my personal life. I feel that I do not have to try to remember so many thinks.

PROS

Cloud based. You can access to the information anywhere. I can store tons of contacts and add notes to those contacts. I do not need to try to remember so much information. I can go back and track my clients information without having to dig in my file cabinets, scroll down my emails, or texts. Easy to update. It takes no time to enter the information. The subject line helps me to find what I am looking for.

CONS

I wish that the software would be more interactive. Some times, I have to click with the mouse to get what I want when I am used to type and hit enter. At first I got a lots of duplicates in contacts and accounts; but after I call customer service, the issues were resolved.

Allison

Real Estate, 11-50 employees

Used daily for less than 12 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

5

FUNCTIONALITY

2

Reviewed May 2018

Weak CRM, only appropriate for very small companies

PROS

The CRM was extremely easy to use, and viewing leads was simple and fast within the contact manager. I like being able to see some data about a contact from the main screen of the contact manager.

CONS

Salesboom was fine for the very early stages of our business, but we found it didn't offer much in the form of marketing automation, reporting, etc.

Kim

Staffing and Recruiting, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2020

Valuable CRM Platform

The team at Salesboom helped us build what we now consider our proprietary CRM program. They provided a roadmap and a timeline for us and worked with us to not just implement our vision but fine-tune it.

PROS

Being able to determine what information we needed most, then to customize a data program that captures, integrates, tracks and reports back to us as we need it and when we want it, has made Salesboom an integral part of our business plan.

CONS

Superb integration with customization has its price, and for Salesboom the price is visual acuity. It's taken some time to train staff on where to click to take advantage to all the program has to offer.

Reason for choosing Salesboom CRM Suite

Superior customer support

Anonymous

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

personal service second to none. Product so intuitive and customization is easy accommodating.

I am far more organized and effective with managing my clients. It increased my accountability also.

PROS

I could create a CRM useful to me in what felt like minutes. Ability to customize is simple and I could try anything I wanted without `breaking anything. Love it.

CONS

Honestly I can't think of anything negative If I had to pick something, I would say it could seduce me because it can do so much.