When we decided some years ago to use a CRM for our business I examined 42 different programs. This included not only reading all the marketing materials but reading reviews that were available, emailing many of the companies with questions, phone conversations and even setting up live demos with a couple of the companies (Salesforce and Leadmaster I believe). After all this was done we realized they were all just too expensive for our small company. So it was back to the drawing boards. I decided to take another look at Salesforce but, being very tired of all this, I just Googled "Sales". I of course stumbled upon Sales Junction by doing this and the rest, as they say, is history. Here was a CRM that offered everything the others did but at a much lower price. We found it fairly easy to use, flexible and quite intuitive. Over the years Sales Junction has become easier to use and modify and the service is simply terrific. They are prompt, friendly and very open to suggestions concerning program improvement. The best part is the price. When we started it was about $25 per seat per month. If you bought a 5 pack it brought the price down to about $9. The others out there were $40 to $50 per seat. Today ( I just checked) it is still only $10 per seat per month and you don't have to buy a 5 pack to get that price. Do you know how much the others have gone up in the last 8 or 10 years?! This truly is the best value in the business. I'm sure our company would not have grown as much or as fast as it has if it were not for Sales Junction AND the company behind it. I know I prattle on but certain things excite me and the value of this program and its support staff is one of them. Needless to say, I give it 5 out of 5 stars.

These days you have a ton of choices for CRM solutions in the cloud. Many offer low prices - BUT leave out many of the most important features. Want to send more than 100 emails? That will cost you... Want the ability to create a custom report with a high degree of sophistication not available in a "simple" report writer? You're out of luck. Enter SalesJunction. It's not the prettiest kid on the street, but the layout is remarkably simple, yet very easy to configure to your needs. You also get plenty of storage space, can send lots of emails directly from the system, create drip-marketing programs, schedule activities, and lots of other useful features. In a nutshell, if you want all of the features offered by the big players such as Salesforce, but aren't willing to spend next quarter's profit margin for the privilege, check out SalesJunction. If you have less than 50 users, don't even bother to compare, just go with SJ.

Filters do not work well and we have constant issues with compatibility and modern technology/programs.

I've used ACT!, Salesforce.com, and custom FileMaker SFA without interruption since 1988, and inherited SalesJunction from our Founder seven years ago. We have been satisfied with it as a tool for common use, enabling internal communication and managing thousands of users and prospects with multiple contacts internally. I really like the ability to attach a variety of documents for easy access, the ability to customize, provide follow-up dates, and incorporate much information within the primary account information. Forecasting could be slightly better, and I personally would love see a disconnected version that syncs -- but I understand that could be very challenging. Overall, I don't think there is any better solution for the money, and absolutely no body should be selling on paper or even using Outlook for contact management anymore.

IPI is a B2B company serving the P&C insurance industry. We have used SJ for over 3 years. SJ has provided a cost effective solution to our sales contact & tracking needs. The backend reporting provides good management oversight of the the sales force. SJ is an easy to use, effective, affordable solution to our sales operation. Our company uses Outlook for email. While there is the ability to capture emails from Outlook in SJ, better instruction on how to implement would be helpful. Our overall impression of Sales Junction is that it serves our needs well, and plays an integral role in keeping sales reps organized. We have a small sales force and Sales Junction provides a cost effective solution for our contact management.