Supported Operating System(s):Web browser (OS agnostic)
Build on cutting-edge Internet technologies and design thinking principles, Samespace elates customer experience, increases agent productivity and saves a ton of money.
We seamlessly integrate into any CRM to make your contact center agile and adaptable and to make your sales and support teams more productive with automation and streamlined workflows.
The solution includes Dialer, IVR, webchat and on-net calls, and AI-powered analytics in one package.
Samespace enables users to track campaign information which includes the number of inbound calls, outbound calls, chats and average wait time. It also provides a summarized view of lead responses, including interested leads and callbacks.
Samespace enables managers to track agent performance ba...
1 Reviews of Samespace
/ 5 stars
Filter reviews by:
Showing 1 - 1 of 1 results
Do you use this product?Write a review
Sheetal from Newfold Digital
Company Size: 51-200 employees
Industry: Computer & Network Security
Time Used: Less than 12 months
Review Source: Capterra
Review on Samespace
User-friendly and easy to access.
Sometimes login fails even when correct credentials are used.
Response from Samespace
Replied April 2021
Hi Sheetal, Thank you for bringing this to our notice. We are constantly working towards improving our product for our valued users. Our product team will look into this and ensure that this does not happen. Happy to hear that you find our product user-friendly and easy to use. Best, Aanya Khanna Product and Marketing Team at Samespace