About Samespace

Build on cutting-edge Internet technologies and design thinking principles, Samespace elates customer experience, increases agent productivity and saves a ton of money.

We seamlessly integrate into any CRM to make your contact center agile and adaptable and to make your sales and support teams more productive with automation and streamlined workflows.

The solution includes Dialer, IVR, webchat and on-net calls, and AI-powered analytics in one package.

Samespace enables users to track campaign information which includes the number of inbound calls, outbound calls, chats and average wait time. It also provides a summarized view of lead responses, including interested leads and callbacks.

Samespace enables managers to track agent performance ba...


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Supported Operating System(s):

Web browser (OS agnostic)

1 Reviews of Samespace

Overall rating

/ 5 stars

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April 2021

Sheetal from Newfold Digital

Company Size: 51-200 employees

Industry: Computer & Network Security

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

April 2021

Review on Samespace

Pros

User-friendly and easy to access.

Cons

Sometimes login fails even when correct credentials are used.

Response from Samespace

Replied April 2021

Hi Sheetal, Thank you for bringing this to our notice. We are constantly working towards improving our product for our valued users. Our product team will look into this and ensure that this does not happen. Happy to hear that you find our product user-friendly and easy to use. Best, Aanya Khanna Product and Marketing Team at Samespace