ServiceMinder by Acuere Software is an integrated cloud-based customer relationship management (CRM) and field service management designed for franchise owners, resellers, business coaches and more. Key features include work order management, billing and invoicing, scheduling, routing and payment collection.
ServiceMinder provides businesses features specific to creating proposals, campaign tracking and sales pipeline management. The solution also features tools for field service businesses in verticals ranging from carpet and window cleaning to lighting and electrical contractors, pest and maid services.
Contact information includes a map so that field employees know where the contact is located and can even tell other contacts that are nearby. Calls can be automatically linked back to the account contact, so sales and service team members have the necessary information at their fingertips. Additionally, users can access the solution via mobile devices and manage their business operations.
Services are offered on a monthly subscription basis that includes support via phone and email.