Our organization have had a substantial growth with the use of Viber as our messaging app, it has saved us time and money getting information out to our team members and our community, it has brought us more closer to our customers and helped maintain and improved our product and services without incurring money on advertisement and gaining more customers.

Viber has offered us a seemless service in areas of communication through chatting, video calling and sharing documents and details to our teams, communities and partners and has helped us create a good relationship with everyone and knowing their demands has thereby helped our organization grow in a substantial way, it's ease of use and navigation, remote access and safe environment where communication security is assured.

Over the last year, Viber has maintained its integrity to give its customers the best of communication experience so far, every needed functions for communicating is embedded and nothing to dislike yet .

Overall, I am satisified with Viber. No need to spend money sending messages or calling clients/partners residing abroad. International calls are rather costy, Viber solves this problem.

Viber is rather user-friendly, does not require frequent updates and expenses. Provides effective internal and external communication. File sending function is of great importance, you can share different formatted files, including PDFs, word documents, high definition JPGs which is helpful for a fast file sharing. Emojis are cool in the written communication where you do not hear the voice and tone of the speaker, they express the emotions easily. You do not necessarily have to use the app on your cell phone, you can install it on your PC or laptop as well.

The quality of video connection during the video calls is not the best. Definitely, it has a need to improve. When you are in a video call and get another notification on your phone, the video will disconnect causing a lot of inconvenience. When you send a photo and decide to delete it from your device, the recipient will no longer have access to it as well.

Groups are the very easy to create and effective to communicate with colleagues and customers in each project. Ability to transfer calls from mobile phone to PC or PC to mobile phone is a quite fantastic feature. Last but not least, My Notes is a very useful feature to transfer some of your data such as pictures, documents and videos from my mobile phone to PC (vice versa).

Although all of the features are free and useful, some Ads are annoying. And media and files that we sent can only be accessed within some sort of time period.

It can be a good chit-chat option if you want to communicate with someone, especially if that person is not in the same country as you are. It's cost-free. Not for crucially sharing information.

I am using it as a free line for private meetings and video chats. Most of the time I use only chat (typing) for fast connection with family. The messenger is good and has all the possibilities to express yourself. I like the option when I use default emoji to be promoted to use proper stickers instead (for free). Stickers base is constantly upgraded and there is something for everybody's taste for creative and fast chat messages.

Suddenly, without obvious reason, the app stops to inform me about received messages and give me missed call notifications instead of a ring. The application is unreliable for the mentioned reason because it is easy to miss an important message or call.