ZooM

RATING:

4.4

(63)

About ZooM

ZooM is a mobile sales force automation platform that helps retail, distribution, manufacturing, wellness and other businesses manage on-site agents, invoices, orders, deals or promotions and more. The sale route management module enables managers to create journey plans and pre-scheduled tour plans and view the geo-location of customer addresses. ZooM allows professionals to create survey forms in the multiple-choice questionnaire (MCQ) format, collect customer feedback and analyze market trends. It offers a host of features including competitive analysis, reporting, employee tracking, configurable workflows, activity dashboard and more. Additionally, managers can utilize the attendance tracking and leave management system to track employees’ attendance and export...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

ZooM Pricing

Starting price: 

$26.00 per month

Free trial: 

Available

Free version: 

Not Available

ZooM dashboard
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ZooM Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ZooM

1 - 5 of 63 Reviews

User Profile

Gurvinder

Verified reviewer

Information Technology and Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

"Best platform for all buisnesses"

PROS

Best tool for tracking. It has no complicated process easy to use. This tool help to connect with my clients. So many things can be done with this tool when compare to others.

CONS

I don't found any problem in this tool. I'm using this very long time and satisfied with this.

Felix

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Mobile CRM Lead

Best CRM integration channel possessing all required modules to optimize cloud sales and marketing as well as CRM distribution.

PROS

Ease of deployment and usability. CRM lead integration and distribution. Sales analytics, reporting and tracking. It has an exclusive UI and GUI designed for Ecommerce management and marketing.

CONS

Since we implemented Zoom, it has been our best platform for reliable sales and marketing Strategies and reporting.

Henri

Information Technology and Services, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

4

Reviewed April 2024

User-friendly solution for nteractive video meetings

We used teh free version of Zoom at first for iaccount review meetings. Then during the pandemic, we extended the use of the platform to customer meetings and upgraded to the paid version as the frequency of conferences and the size of the audience increased. Zoom proved to be a very efficient productivity tool and the investement was recovered much quicker than expected through the increase of revenue and fast growth of the sales pipeline.

PROS

No brainer user interface with good video and sound quality. easy 1-click procedure to join meetings and friendly layout of the presentation scenery.

CONS

Caution required as it's a known fact that hackers disclose Zoom accounts on the dark web.

User Profile

Rushabh

Verified reviewer

Business Supplies and Equipment, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2022

Excellent automation platform for small to large businesses

PROS

ZooM is one of the best software to automate our daily sales business. ZooM software helps retailers , distributors, manufacturers to manage their on site customers, account details , orders. This software also help to plan future activities and goals to grow our business by creating reports and surveys and analysis, tracking system.

CONS

ZooM is not that much compatible for iOS or Mac. Although, I am still using this software so I like this software, at start this software's dashboard is bit confusing but after understanding all the features now I can use this software confidently.

User Profile

Gerald

Verified reviewer

Computer Software, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2023

Fast sales tracking tool

It has helped us to reach and engage more customers from wide range of confirmed network. It has linked the company with potential clients and stable markets.

PROS

It provides data analytics of the sales programs from our websites. Sales agents can easily track orders and fulfill customer demands on time. It is simple to use and customize

CONS

I have not experienced difficulties while working with ZooM.