CandyBar
About CandyBar
CandyBar Pricing
Pricing is available on monthly as well as annual subscriptions. Starts at $45 monthly for the Standard plan and $3,999 annually for the Enterprise plan. For multiple outlets, the monthly subscription fee is $45/month for the first outlet and $25/month for each subsequent one.
Starting price:
$45.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for CandyBar
1 - 8 of 8 Reviews
Deborah
Food & Beverages, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Best Loyalty Program
The customer service has been absolutely great with answering questions or concerns at my intial decision making and has been great to work with.
PROSIts easy to use and operate and I don't have to have a special dedicated ipad to use. I can use the ipad register and all I have to do is pull it up after ringing out customers and add a phone number. Customers love it to since they don't have to download an app to receive the credits. I went to many loyalty sites and even looked at my current software company that offers the same type program and the cost for all others were way to expensive for a new business or a small business ownership.
CONSI would like it to be able to use an email address if a customer doesn't want to use their mobile number, but that isn't a negative since it has only been one customer out of many that mentioned that to us.
Reason for choosing CandyBar
The price sold me and the fact I didn't have to purchase a separate ipad to use that I could use the same ipad that I was currently use for my register also I have multiple businesses and the discount they offered for a second location was absolutely great. I love that they give you a trial period and once the trial period was up they didn't force you to buy they sent you a reminder and never locked me out so I didn't have to pay until the trial was over. I give them a 10 out of 10 on absolutely everything.
Kelly
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2018
Candybar is a super easy loyalty program with good functionality
we don't have to print loyalty cards anymore
PROSEase of use, and its design. I like that you can customize some parts of it. I like how it links your devices. Our customers really like it so far too, and sign up has been going ok
CONSthere needs to be a short cut on the customer facing sign up screen, I hope to speak w them soon and get this sorted for me. sometimes theres a small delay between customer facing & our computer when we are doing stamps, but it really is very user friendly and worth a try.
Diana
Financial Services, 2-10 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Good
Customer Service: Good attitude and fast and concise responds from Mardie
CONSThere's no tutorial at the start when you sign up. There should be a setup call as well wir RC team
Laura
Marketing and Advertising, 11-50 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Great support!
The support team is great! Vino & Jelson helped me to resolve quickly an issue regarding settings of sender and reply email address.
CONSThe translation from English to Italian of every aspect of communication between the platform and the final user (both friend and referral) is not very quick to implement.
Stephanie
Food & Beverages, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Candy Bar for a Loyalty Program
Pretty good plus great after sales services by the team behind Candy Bar
PROSIt’s ease of use and easy for our operations team to understand to use.
CONSNeeds to have a way to better avoid stamping via human error (or fraudulent transactions). Maybe a POS connection that ties to the Transactopn
Reasons for switching to CandyBar
More environmentally friendly. Option to collect a database.
Bea
Retail, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2019
CandyBar Review
Integration of customer database among different platforms and outlets.
PROSIt's very accessible and the customer support is very responsive.
CONSFeatures are still limited but has tons of potential. This tool can help build the brand's customer database and encourage customer loyalty. But customer support makes up for this.
sally
Arts and Crafts, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2019
Excellent loyalty Program
Love the easy tracking of customer activity and the performance reports. The customer's love the fact it's easy to operate and eco friendly
CONSSome customers feel there is a delay when we are doing stamps but just because they are in a hurry. Not really an issue
REINALDO
Computer Software, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
A robust business card
Being able to interact with my clients in a happy way makes them always return. Great application that helps me control the flow of my sales.
CONSIt still needs some improvements, especially in the area of Membership Management and Recommendation Tracking, but it does what it promises