Preferred Patron vs Yotpo

Preferred Patron has 80 reviews and a rating of 4.95 / 5 vs Yotpo which has 216 reviews and a rating of 4.52 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.95 / 5 (80)

4.52 / 5 (216)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

5.0 / 5

4.5 / 5

Last Review Written

September 10, 2020

October 19, 2020

Pros/Cons

  • Pros

  • We are pleased with the ease of use. The response time from Customer Service is exceptional. The online Customer Portal seems to be a hit with our clients

  • What I like about this program is its low price, it is very powerful and easy to use, it allows you to do SMS campaigns and we benefit in sales.

  • Cons

  • I really don't have anything bad to say about the software. If I had to pick one thing, I guess the software updating process could be a little easier and/or automated, similar to Windows updates.

  • I have not experienced any "cons" with Preferred Patron

  • Pros

  • Really easy to use, high levels of control, good customisation options

  • Product is easy to use. I love how fast we can generate valuable customer reviews

  • Cons

  • At times the interface can be a little overwhelming but if you take your time, follow the tutorials you will be just fine.

  • It is pricey, worth it- yes. But, it's not a small cost by any means.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux