We have been working with them for over 4 years. They were there for us when we first started and we grew together over that time.

They are reliable and their system works at all touch points. They are supportive when we need as well.

As a smaller company, they did not have the volume that would get the best rates and marketing spend from brands.

Fantastic experience! Support team has been very helpful, and the API documentation was super simple. The Admin Portal is also super easy to navigate and has been very useful.

We were able to implement Runa on our rewards SaaS platform very easily! We already had swag, and Amazon Business as reward options, but adding E-gift cards as seamlessly as we did was critical! Runa's API made this process very simple and scalable.

It would be nice to add a few more gift card options.

I love that Runa works well for remote companies like ours! It can be difficult to find gifting options available for remote companies and this one works great.

I would really like for Visa gift cards to be available for all levels of the platform and its users. This would allow us to use Runa even more for employee recognition.

Overall, I have had no major issues with Runa. However there are some things that it could improve, see the box above. Overall better than any other gift card supplier I have ever used though.

- Bulk orders. Very quick to use the, and we use this a lot. This makes it very efficient for us to use.- The simple interface (in the dashboard.)- Very easy to make the order and pay (even though we have 3 different cards in the team).- Compared to paying out via amazon manually, saves us several minutes per day, which is great.

- Should be easier to find an old gift card sent. We work with a lot of gift cards, and sometimes need to search to see if we ever sent them out, or if they have been redeemed (if not, we need to get a gift card link. So there should be a search bar in order history.- Bug: happened twice that we accidentally paid recipients more than once, as the site crashed, and then checking orders, turned out we sent gift card links twice. - That Amazon is only available in a very select location. For some European countries it would be great if we could pay out an Amazon gift card via Runa.- That now there’s a fee for every transaction. As we process a lot, this adds up.

Runa has been a key reward/gift card vendor. Our account is managed by a great team who is always happy to help with new requests or solve any issues.

Account managers seense of transparency, willingness to help and responsiveness.

Presence only in Europe and North America. APAC expansion would be great!