About Winautomation


WinAutomation by Softmotive is a data entry automation solution designed for businesses of all sizes. It enables users to automate both desktop and web-based tasks. The product is an on-premise solution and runs on Windows operating system.

WinAutomation features Software Robot Designer, which allows users to create data processes using drag-and-drop and default functions. The solution also offers data handling, which allows users to manipulate and parse the data fields across all databases.

The product also offers Desktop Automation, which allows users to manage and extract data using tabs, menus and windows. It also allows users to automate graphical user interface-related tasks.

WinAutomation features a macro recorder, which allows users to record mouse and keypad strokes as in input. This allows users to automate click and fill operations for desktop applications.

Softmotive offers online support for customers. The vendor also offers consulting and implementation services to assist users in the automation of processes.



Read More

Supported Operating System(s):

Windows 10

51 Reviews of Winautomation

Average User Ratings

Overall

4.18 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(29)

4 stars

(12)

3 stars

(3)

2 stars

(4)

1 stars

(3)

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-20 of 51 reviews

Do you use this product?Write a review

December 2016

RJ from Sessoms and Rogers PA

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

December 2016

Automating is a breeze

We used to have 4 people performing redundant excel and database functionalities for 4 hours daily, but because of Winautomation we were able to reduce this task to 1 person 1 hour daily. Also, the software is great with automating batched DOS based functions like renaming thousands of files in a couple of minutes, up/down file via ftp sights, etc.

Pros

Easy to learn and use. So much features and a massive array of programming capabilities

Cons

Before their customer service is great with chat option on their site, they changed that. I sent out a request a week ago and received a response with vague answer. I replied back, no response. I made a new ticket and the response was, we sent you an answer, click here to see our conversation. I responded back 2x, 2 days now no reponse.

Response from Softomotive of

Replied December 2016

Dear RJ, All your requests from what we see in our database, do have a response sent within the same business day or the next (at the latest), providing you with solutions and instructions. Upon receiving your email about not getting a response from our Support Team, our Support Manager contacted you directly via email, to clarify the situation and give you more details on the tickets that you have opened. There was no response to that email from your end. We are proud of our Support Team and our timely replies, given the large number of our users. There is no chance that a Support ticket will not get a reply in a short period of time, unless there is a misspelling address issue in the way. Should we had your permission we could share the history of your Support tickets as well as the email you have received from one the Head Support Manager. Thank you for the time you took to write this review.

July 2017

Jeffrey from Waters Corporation

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

2.0

Functionality

4.0

July 2017

Good tool, but recent licensing changes are BAD for customers.

Task automation, bad licensing changes.

Pros

Very flexible and easy to use drag-and-drop scripting environment that can be used to automate most any Windows task. Scripts can be compiled into executables and provided to users to help their day-to-day activities.

Cons

Starting with version 7, they now force you to PAY to run the executables you've made if you distribute them to other PCs. This is a HUGE change from version 6, and makes this product FAR more expensive than before. The company isn't even honest enough to admit that this is bad for the customer, and claims they "intended" to charge for exe's before (but never did). I paid when I bought WinAutomation, I paid for annual support/maintenance, and I paid my staff to develop scripts... and now WinAutomation wants me to pay AGAIN to use the software we wrote??? That's total rubbish, and a clear money grab by this company.

Also, the web-based user forum has no recent entries, has moved to Linkedin (but will not let people join). Is this (and the licensing change) a sign that the company is on its way out? No idea, but it's very disappointing, since the software was quite good.

April 2018

Hugh from MRMC

Company Size: 501-1,000 employees

Review Source


Ease-of-use

2.0

Functionality

5.0

April 2018

Was a great product but they got greedy and make you pay for everything that you automate

Prior to the whole "you MUST buy tokens to be able to use the software that you already spent a lot of money on", they had a really good product that did things not found in other types of automation programs. You can compile your scripts/processes to run on other machines ... except now you have to pay for every little thing that you automate OR spend a lot of money to "register" a computer that you want to run unlimited exe's on. Of course, this is after you have already paid a premium price for the software. They don't advertise the costs up front because they want you to buy the software ... once you log into your account you finally get to see the costs for various tokens and functionality. We didn't appreciate the sneaky approach they decided would be a good business model. As horrible as the whole upgrade experience is/was, it is our hope that they drop this business model and get back to what made them great to begin with. They have great software but they have lost our business until they stop crippling it. We are in the process of moving on to a different product.

Pros

It does things that other software packages do not do (like search for an image on a screen that isn't identifiable via other means).

Cons

Steep learning curve. Recent versions now make you pay for everything that you create - making the software absolutely useless in an enterprise environment where you have to pay for the executable that you generate ... except if you discover an error and need to recompile and recreate your executable to fix something (which happens most of the time), you have to PAY AGAIN. I spent years learning and using Winautomation and it was awesome to be able to create solutions on the fly where there weren't any viable alternatives, but their greed has destroyed the flexible nature of what this software did best. The support people know their stuff, but moving the support forum to Linked-In groups has been a miserable switch....searching is problematic ... anything negative at all (even if it is constructive feedback) is deleted by the moderators.... it is like they are doing everything humanly possible to make the software and the company fail. I find this sad because I really like the software and the latest functionality that the newer versions bring. We were tricked into upgrading to Version 7 during a sales WebEx (no mention of the additional costs at all except a brief 1 sec mention of tokens that was not explained). Even though we have paid for the professional version upgrade, we went back to our old version (version 6) as soon as we realized how crippled the latest versions are unless you are willing to hand over large amounts of cash for a small fraction of the functionality the older versions had..

February 2017

Fred from Hyatt Regency Waikiki Beach Resort and Spa

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

February 2017

Save your associates from repetitious tasks.

I've found Winautomation to be very useful. It is easy to simply record tasks. But also powerful enough to program complex decision making.

Pros

Easy to use and powerful. Best of both worlds.

Cons

Rarely, but on more than one occasion, all tasks disappear so can't run. Not a big problem, a simple reboot brings them back.

January 2017

Gerald from Teleplan

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

Great program for every day users!

This program is absolutely amazing. Recording repetative actions, browser based activities or just plain keypresses works fast, effectively and most importantly really efficient. Easy to setup program with tons of features that enables you to do just about anything! From custom dialogs to writing values to excel or even pulling data from your database. It's all possible!

Pros

Fast, easy to program and most importantly not too expensive

Cons

The program could do with a newer interface. There are a few bugs which still occur every now and then.

January 2017

Alex from Pursuit Channel

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

2.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

January 2017

Didn't know how to code but needed to automate

When we purchased this, we were needing to automate many processes on the backend of our system. From file syncing and transfer to convert Log files from one format to another, we're using winautomation to automate 100+ processes a day. We've basically not had to higher another person just because of winautomation.

Pros

All of the features it has available.

Cons

The documentation is pitiful, which makes it VERY hard to figure out how to do some things. However, with some research time available, you can figure it out.

December 2016

Jim from Ear 2 Track

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2016

You can build virtually anything with WinAutomation!

WinAutomation does SQL, SFTP, IMAP and CSS selectors. You can record mouse and keystrokes to accomplish basic automation, but the real magic happens when you mix these basics with programming. The possibilities are endless. Note: The current WinAutomation upgrade process requires that you convert your working system's jobs to the new format irreversibly. If you're a new user this is not an issue, but if you rely on WinAutomation every day, the demo requires you to commit to the upgrade before verifying it works with your current jobs. I would love to try upgrading again but I need to set aside time to test, verify and fix.

Pros

Works great with code.

Cons

Some variables are not listed onscreen so I have to use comments above text Split for example, to easily see the variable name.

December 2016

Jeff from Pathfinder Group

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

December 2016

Great software, very easy to use.

We purchased this software to run a few automated processes for our company. We are an Association Management Company and having the ability to easily automate some of the items that we deal with frees up time to concentrate on other areas.

Pros

Ease of use, and the macro builder that allows me to simply record the process that I want automated and it will repeat the same process on a regular schedule.

August 2017

SIDI from Financial Services

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

August 2017

The customer experience has declined significantly both from a product design to customer support...

Automated a couple tasks but I'm struggling with several tasks on my list I cant seem to make progress on.

Pros

Wide and diverse platform with growing multi-functional capabilities and dynamic product development.

Cons

Unfortunately, needs to re-think and re-calibrate its business-governance, product development, marketing strategy, Customer Support, and business objectives due to recent decisions to begin charging fees on customers that want to produce their hard work in the .EXE format to run independently on a separate computer for their company or a customer. I don't believe this was the right revenue growth decision, and I believe they are feeling/will feel the pain from business customers migrating to more reliable platforms - I'm already shopping and others I know are as well. What were they thinking by charging a fee on something that the customer already paid for? ***What's next, fee for every job occurrence LOL?***. The Executive that made such bad management decision should go back to the Banking Industry. As a customer, to get more value from the product, I wouldn't mind paying a higher license upgrade fee or a upgraded Support fee, or they could make sizeable revenue from custom projects etc... there are tons of other revenue sources to tap, but charging a fee for .EXE will cause them major customer attrition - users won't upgrade to future versions because they have a new software in place. At the end of the day, users will simply pay for Python certification course and forget the growing WA bill.

December 2016

Anthony from Premium Retail

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2016

Great time saver!

We have a lot of manual tasks of handling data in my role and the Winautomation software has helped tremendously in cutting down the time it takes to do all the manual tasks. Not only does it do the tasks, since it's a computer, it does them faster and I can be doing something else! We've been able to send reports quicker and spend more time on value add tasks rather than tedious manual work. There are very few pieces that I wish it was a little more flexible with handling variation but overall saves us multiple hours of work per week. Great product!

Pros

Ease of use, straight forward programming, cost effective.

Cons

Flexibility with handling errors and mapping different paths for jobs.

December 2016

David from Full House Bookings LTD

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2016

Brilliant product, saves me so much time

I have used Winautoamtion for a few years now, and the new version has made some huge steps forward. Things that used to annoy me in older version have disappeared and the new functions are superb

Pros

It makes my life a lot easier and means I spend less time in front of a screen

Cons

There can be issues with some sites selecting controls

April 2019

Skyla from Skylark

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

4.0

April 2019

Best Robotic Desktop Automation for small scale windows automation!

Softomotive WinAutomation is well suited for beginners and entry level RPA developers who want to learn Computer Automation.

Pros

- Light weight Robotic Automation
- Easy to learn and fast processing
- Data Scraping is much faster than other tools in RPA
- Pre-built robots make it very simple to use

Cons

- WinAutomation does not provide cloud support for remote accessing the robots
- Winautomation enterprise edition also have very less features
- DataScraping manually requires an understanding of Regular Expressions
- Academy tutorials are not updated with new software release

November 2018

Warsi from Jpmc

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

November 2018

About the tool

We can utilise this tool but still for basic things we need to relay on any other components examples JavaScript dot net etc

Pros

Tools which has been catogrized and the auto defined variable etc

Cons

No much functionality compared to other tools

December 2016

Joe from Sun Microstamping Technologies

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use