Great!

It is reliable - it just works. It is initiative and the learning curve was not super steep. It is flexible - It has been able to handle all of the tasks I've thrown at it. It is clever - it is obvious that a lot of thought has gone into this service - it ticks all of the boxes. When I can't figure something out, the support staff are very responsive and helpful. It is an integral part of our automation toolset, and is saving time and money.

Now that's a hard question - nothing comes to mind.

Having thousands of email orders requiring parsing, unknowingly having slight variation in layouts which causes issues with parsing software, Parseur was able to quickly process the majority then keep me up to date with others that required template variations. Having tried other parsing software prior to this where these apps only indicated failed emails that couldn't be parsed at the end of a run with no further help, making it an expensive subscription, time-consuming and frustrating ordeal. Parseur was the answer from the start and I wish I had discovered it initially. The guys that run the live support desk are the founders and programmers. Their feedback has always been prompt, accurate, concise and offered alternative solutions and ways around the support request. They understand customer support and value their customers. What is nice is that they follow up with the solved issue personally at a later date to see how it has worked out, which is a really nice touch. As far as I am concerned, they provide the template for any application customer support line. Great work guys.

The simple layout of the app with logical steps and instructions. But the most valuable feature is the ability for the app to advise on which emails have failed to be processed, call them out and allow for new templates to be created solving the issue. This is such a time-saving feature that also takes away the frustration when bulk emails are expected to pass but don't due to some minor layout discrepancy that has not been picked up when initially reviewed manually.

The only very minor point is the lack of instructions on all of the features and functionality past the standard logical use. If like me, you see more potential uses for the app once the basic setup has been completed, there is a lack of explanation of the other advanced checkboxes and required function code examples, etc. The support is excellent so not a problem but it would be nice for an in-depth helpdesk where the difference in timezone feedback is an issue.

Very good to improve your customer relationship management ! PropriLib integrate it with Pipedrive and it's very useful !

It's not so easy to use at the beginning.

Simply put, I couldn't have built the MVP for my business without Parseur. It's the perfect solution for anyone looking to build a scrappy but effective working product that intelligently parses data from text. It's saved me countless hours and dollars I would have otherwise spent trying to build this directly.

Parseur solved the exact need I had for my business: How was I going to parse large quantities of data from my users' forwarded emails instantly? The click and drag feature is intuitive and easy to use. The ability to manipulate fields directly in source HTML is even better. I like how I can generate new inboxes in a single click and immediately start forwarding emails/creating templates. I like how Parseur intuits which template will apply to a new document and applies it automatically. And the Parseur Zapier integration is a life-saver for a low-code founder like myself. And the API is absolutely essential for integrating with my database.

I use the tables feature a lot to extract data from repeating elements, and often times the default cell and row separators generated by Parseur are a little too liberal with their constraints. To work around this, I go into the row and cell separators myself and manually set them. Oftentimes this means scanning through bricks of HTML, but I have been eternally grateful to the Parseur team, who is always willing to answer my questions and help me figure out how to correctly define those separators to get the results I'm looking for.

I have been able to have a view of a very active group email box that i had never been able to see before, without a lot of manual manipulation.

I like that you can normalize data from all different kinds of formatting and different automated emails and you can easily export all parsed material in a multitude of methods.

I would like to see more documentation on how to use the advanced features