Salesforce Marketing Cloud vs Lotame

RATING:

4.2

(481)

Salesforce Marketing Cloud has 481 reviews and a rating of 4.19 / 5 stars vs Lotame which has 30 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (481)
4.5 (30)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 27, 2024
November 26, 2021
Pros/Cons
  • Pros

  • This is a sales persons greatest tool. In addition you can create custom objects to enable the support team to better work cases.
  • The support and training from SF have been excellent.
  • Cons

  • IT is sometimes hard to organize and sort files.
  • It's is very costly as compared to others I the market.
Read all user reviews
  • Pros

  • Very easy to maneuver and generally user friendly. The support team has gone above and beyond to ensure we are successful.
  • User friendly utilises different products and tool to be able to manage and activate data in a simple and effective way.
  • Cons

  • It can be somewhat difficult to decipher exact audiences you're looking for. A few segments have vague naming, which I feel could be misinterpreted.
  • Some behaviours seem very niche and the dashboard overall is not the prettiest.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos