About Datadog

Datadog is a network monitoring tool that helps companies gain visibility into application performance. The software provides an overview of a product to a single SQL query and correlates app performance or errors with infrastructure metrics and events.

Datadog can help identify performance bottlenecks in code or infrastructure, and monitors hosts or containers. The platform can automatically trace requests across multiple libraries and frameworks, and enables auto-instrumentation to collect spans from frontend to backend. It collects performance data from infrastructure components like Redis and Elasticsearch, and offers integrations with web frameworks like Django, Ruby on Rails and Gin.

Datadog provides real- time dash...


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106 Reviews of Datadog

Average User Ratings

Overall

4.56 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(65)

65

4 stars

(35)

35

3 stars

(4)

4

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 106 results

September 2019

User Profile Picture

Mauricio from Thirdlove

Verified Reviewer

Company Size: 201-500 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

September 2019

Great platform for logs analysis and cloud monitoring

Choosing to use Datadog made my work so much easier to accomplish. The logs analysis is one of the best thing that I can have in order to monitor my projects performance and health. This tool performs well and it is really useful. Real time logging works well. Definitely a must have.

Pros

I think that the best features that Datadog has is that you can track and follow logs in real time, something really important to have if your project is live. I like the idea of creating custom views of sets of logs (with custom filters, data parsing and a lot more) and that you can share them with your team.

Cons

It is a bit complicated to set for the first time. Is not quite easy to use or know at first about all the available features that Datadog has. Interface is tricky and can be a blocker sometimes. Following that, if your fields are not mapped in the right way, filters are not that useful.

August 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

August 2019

Analytics tool which helps customers and users always get the product you want them to get

Overall, having Datadog monitor our apps' performance and customers/users' pain points is invaluable. It's an amazing tool which lets us identify bottlenecks and better serve our users. Although the initial learning curve of utilizing Datadog's plethora of data analytics tools is steep, it's well worth the effort and price as there is much value to the metrics Datadog provides.

Pros

Datadog is probably one of the most notable analytics tool out there for large companies. It's easy to track users' flow in terms of what routes they're hitting, when they hit a snag and 404, or other metrics like how performant certain requests are which allows us to identify bottlenecks and get rid of them immediately.

Cons

There is a steep learning curve I will say with this software and needs an expert to help lead tutorials or sessions to get the ball rolling with new tool users. Although there are many built in functionalities and easily customizable features, it can be overwhelming and hard to pinpoint exactly what type of analytics you're looking for. It's one of those softwares where you have to play around with it to get the stars to align and find a model or metric that works best for your customers and use cases.

Reasons for Choosing Datadog

Datadog seemed to be more data intensive and specifically geared towards products like ours which really relied on app throughput, performance, and availability. Getting our product straight to the user, in a quick and efficient manner, is our priority and Datadog helps clear any blockers or issues that gets in the way of that.

May 2021

Henry from Everbridge

Company Size: 1,001-5,000 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

5.0

May 2021

New Aged way of Monitoring

Overall experience has been great overall as our account managers will always do their best to try to meet our requirements and needs. They have done a good job at planning out all meetings with senior engineers when required.

Pros

I truly enjoy the integrations that datadog provides. It allows us to view more metrics that are more of a deep dive into specific applications. These metrics help us understand what is widely monitored in the industry that we did not think about monitoring ourself. Another key item is that datadog comes out of the box systematic checks that we normally had to add in manually for a newly onboarded host.

Cons

The item I dislike least is that when you decommission a host the application requires up to 24 hours for that host to officially disappear from the list rather than being removed immediately.

December 2020

Craig from NewChurchTek Pty Ltd

Company Size: 2-10 employees

Industry: Computer Software

Review Source: Capterra


Ease-of-use

1.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

December 2020

Couldn't install

If you can get it running I am sure it's good.

Pros

Looks like it should do the job, less log limits than other products.

Cons

Spent days trying to get it working on a pretty vanilla Windows VM but never could get it up and running. Support pretty much just told me to read the documentation which wasn't really helpful after going over it ten times already. Had similar problem with another product and they could tell me the exact lines of the config and registry that needed changing.

Reasons for Switching to Datadog

Price

April 2021

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

April 2021

Great Monitoring Tool

Pros

It´s very useful to use it as TV Dashboards of Apps health. It allows you to use personalized counters for metrics you can set in your code. It' s great to see app performance during product launching.

Cons

Theree's no mobile version of the app, would be very useful to carry those dashboards and monitors on your phone.