Anytime Collect Software


Anytime Collect is a cloud-based accounts receivable credit and collections software that helps users manage overdue payments and clients. It is suitable for business of any size in a variety of industries including utilities, transport, media, distribution, medical, manufacturing, IT consulting, construction and finance.

Anytime Collect’s key features include customer communications, invoice presentment, cash forecasting, reports, automated emails, document management and online bill payment. It allows users to send automatic emails to customers based on predetermined rules. Automatic emails can include collection emails, welcome emails, past-due notices and reminders.

Anytime Collect is available in two pricing editions: standard and enterprise. It provides integrations with any accounting or enterprise resource planning software including Sage, Epicor, Oracle, Intacct, QuickBooks, NetSuite and others. Support includes training sessions, an online community, training videos, email, phone and chat.



19 Reviews of Anytime Collect

Overall rating

4.11 / 5 stars

Filters:

Showing 1 - 19 of 19 reviews

July 2016

Penny from EBI, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

3 of 5

July 2016

A necessary product for Collectons

We've been using ATC for a few years now, and I can't imagine doing without it. As the Controller, I don't actually do any of the collections work, but having everything in ATC allows me to keep tabs on what's going on. I love the communications history - when we had to replace our collections person it was great to be able to retain all the history of her work. The most powerful part of ATC, is definitely the automated emails, which we've just begun using. I'm expecting this to make a huge difference in our past due balances over the next few months.

Pros

*The automatic sync with our accounting software
*The ease of sending emails to clients via ATC
*Being able to see the history of all communications with a client
*Automated emails & statements
*The ability to record customer promises and to set reminders to follow up

Cons

Not much is intuitive - at least on the "old" version. Figuring out how to do what needed to be done hasn't always been easy. I haven't been using the newer version yet but my collections person tells me it's easier to move around in it.
Documentation is definitely lacking - I don't consider searching through old help tickets or articles an acceptable substitute for real in-application help.

July 2016

Benjamin from PolyPortables, LLC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2016

Awesome Tool! Great Investment! Worth The Money!

If one word could describe Anytime Collect it would be "Transparency." Since implementing Anytime Collect, we have more visibility across the board as to where we stand with our receivables. There are no more paper aging reports with highlighters. Anytime collect brings out the information you need to make key decisions on a day to day basis.

Pros

I enjoy the automation of emails to past due accounts, the task list that it provides, and the dashboard that gives an overall executive view of the receivables.

Cons

It is web or browser based and it can be slow at times. The company has been great and have put us on a pilot release of a new version. There have been some bugs as with all new software but the power is still there!.

February 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

Effective Collections Tool

We have significantly improved our DSO. The quantity of issues that are significantly past due has greatly decreased, so we are better suited to devote our time to areas that have been neglected previously. We utilize that ability for multiple users to see notes made on previous issues and the resulting efforts that have been made.

Pros

Having the ability to manage and customize collection efforts in a clear and organized way has significantly improved our DSO. Providing customers a way that the can view their account details, get pdf invoice copies and even make payments without contacting us directly has freed up the time spent on collections efforts.

Cons

For our customers whom decide to take advantage of the pay now feature there can be a learning curve depending on if they typically pay in advance or if there are trying to take advantage of a credit on there account.

February 2019

Mauro from Zen Distributors Group II, LLC dba Tagua Gunleather

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

Machine Gun Collections

We have over 3000 customers and with ATC is like I have 2 more Agents working with me to cover all the accounts. I'm very happy with the performance and support from ATC.

Pros

Ability to create groups for type of communications.
Ability to integrate to Merchant Accounts and Credit Score Agencies.
Ability to create agendas and follow ups direct them to my Agents.
Customer support is there any minute to help.

Cons

Honestly, any con is resolved by the support team so no cons

Response from e2b teknologies of e2b teknologies

Replied February 2019

Thanks, Mauro! We appreciate the great review

July 2016

Shaffique from ISE Inc

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2016

Reduced our Average days Outstanding by 10! Improved our cash flow! Love it!

Before Anytime Collect, our average days outstanding was around 55 days. We had a lot of cash tied up in receivables. We were spending a lot of time calling customers. After implementing Anytime Collect, emails are sent automatically and customers can see their overdue invoices. Our Average days outstanding is down to 45 days and our cash flow is much improved.

Pros

Automatic sending of emails as often as we specify.
Attaching of customer invoices to emails and a customer portal where they can see their account details in full.

Cons

A little complicated in setting up but customer service is excellent.

February 2019

Claire from National Notary Services

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

February 2019

Anytime Collect Review

They are all so very helpful, kind and patient. When I do have a question and I call rep., he always listens and takes his time in answering.

Pros

It helps me organize, track, analyze and collect. Pretty much everything I need to do.

Cons

I wish there were written instructions for each application so when I have a question or have forgotten how to do something I could just search the question and an answer would pop. A simple answer like, click here, then here, then here and you're done. But there isn't - which leads to a lot of frustration.

Response from e2b teknologies of e2b teknologies

Replied February 2019

Hi Claire, Thanks for the review! Anytime Collect does have a Knowledge Base with written instructions and step-by-step videos, which can be searched on. We also have on-page help within the product. If you click the question mark at the top of a page, a video will appear in another browser with step-by-step instructions on how to use the features on the page. Hope this helps, and feel free to reach out to use if you need additional help.

March 2018

Kyle from VSC Fire and Security

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

March 2018

Most robust AR collection tool on market but....

This product is the biggest and best and should absolutely be considered for any AR collection effort functionality. Just make sure to have honest dialogue on needs and price before committing.

Pros

Anytime Collect is the most robust collection tool on the market with features and functionality that others only dream. It definitely has the majority of the market, integrations and flexibility for most situations aswell.

Cons

All the above comes at a price and level of complexity. While there are tons of pros to go with it our team simply found it to be too expensive, too many options for the users and just too many switches\knobs\options to get things. In the end, had a 3x price tag to what we are leaning towards.

July 2016

Marianne from ARCTransit, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

July 2016

ATC Review

My experience has been both god and bad. I was not at all satisfied with the way the system was delivered to me, which my boss could have had some influence on that. Not real sure. Which I understand most of it is the way ATC likes to train. I did not need a shell of a system to format/program. I needed it to be ready to hit the ground and run. I did not like that aspect of it at all.

Pros

More organized
Can make it company specific to most needs

Cons

Slow
Few quirks here and there
You do a lot of the formatting in your training, which takes up training time. Should have already been formatted.

February 2019

Jimmy from Securitas Electric Security, Inc.

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2019

SES Review

Pros

The fact that all details follow the customer is a huge advantage to us. The ability to work multiple customers on separate tabs also has helped our team.

Cons

Not having titles on the emails makes it difficult to know which email is relevant to what the collector is looking for.

Response from e2b teknologies of e2b teknologies

Replied February 2019

Thanks, Jimmy! We appreciate the great review! We will also submit an enhancement request to add titles on emails.

February 2019

Mike from 1 Great Deal Auctions

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

Mike

Pros

Software system is easy to use and navigate.

Cons

Payment portal not compatible with Safari.

July 2015

Michelle from BEGA US Inc

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

July 2015

Awsome Collection Software

Have you ever been part of an ERP implementation only to find what does not work? You will not have that issue with Anytime Collect. I have been pleasantly surprised at how robust this system is. There are many features I like about this system, here are just a few... A Dashboard that indicates Projected Cash Receipts, you can also see the average days that invoices are paid late by various Invoice Amount ranges. You can have the system send out collection emails based on various criteria such as the number of days late. You can even have the system send out other types of emails such as a Welcome Letter. When a customer receives an email they can click on a link that takes them to a portal listing their invoices and from their they can print an invoice copy. They have an extensive Knowledgebase of videos. I can't say enough about how wonderful their staff is to work with. Needless to say I am very pleased with the product and service.

February 2019

Danielle from Guardsman Group Limited

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

February 2019

Anytime Collect Review

Pros

It gives a summarized view of all receivables for several companies in one place. The data can be easily analyzed and useful for management deliverables.

Cons

Some of our requirements are not readily available or can be easily integrated into the current version of the software.

July 2016

Brittany from SMC

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2016

Huge Help and Timesaver

We have been trying to invest in a program that would allow us to streamline our AR processes. We are a small company but spend a lot of time sending out reminders and making phone calls that more often than not, go unanswered. The automatic e-mails and follow ups have been a huge help! Customer support has been wonderful and always eager to help.

Pros

Automatic e-mails and follow ups.

Cons

Setting up automated features requires multiple steps and can be confusing.

July 2015

Shirley from Hosepower

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

July 2015

Excellent

I love how Anytime Collect would schedule collection calls with just a click of a button. This was a time-saver for me and my group of collectors. Also the scheduled follow-up calls were great. The only con if you will was sitting up the parameters on when I wanted collection to begin after 30 days from date of invoice or based on system terms. The pros were the staff at Anytime Collect took care of this for me so really it was not an issue. Overall, a very good collection Tool, and I tell other business associates I meet about it.

July 2015

Samuel from Jolly Farmer Products, Inc.

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

4 of 5

July 2015

Great product - versatile tool - easy to customize

Pros: Flexible, can adapt to your business process, quite intuitive, great visibility into customer accounts Cons: Third-party product depends on scheduled sync to ERP, installation and system maintenance is dependent on supplier and their support schedule, recently experienced significant increase in annual support fee

January 2018

Nicket from Bayview dental

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

Love it

Pros

I love the convenience of being able to send statements to customer. Just so crazy about this software ..

Cons

There is nothing much to say in terms of con the only thing I would say is it take a little getting use to.

July 2015

Taki from Haralambos Beverage Co.

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

4 of 5

July 2015

Demo of software looks promising.

Haven't used software first hand, however the demo looked useful.

July 2015

Dana from eResearch Technology

Review Source: Capterra


Ease-of-use

2 of 5

Customer support

2 of 5

July 2015

Anytime Collect Collection Notes

The system takes a while to run reports and navigate through different screens. Would like the system to be more user friendly. Our invoices are pushed over into Anytime Collect on a daily basis but information is not transferred when payments have been received. Instead, the payments have to be manually recorded and invoices inactivated in ATC.

July 2015

Michelle from Akins IT

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

July 2015

Once setup correctly, it only takes me a few minutes each week to send out collection letters!

Their support is awesome! Very quick to respond and always helpful. The software is the best we could find out there to fit our needs and so far, I am happy with it.