COLLECTIONS AND RECOVERY

RATING:

4.0

(3)
Overview

About COLLECTIONS AND RECOVERY

Collections and Recovery is a cloud-based and on-premise debt collection software for businesses of all sizes. It is suitable for auto finance leaders, banks, finance companies, credit unions, peer-to-peer lenders, wholesale lenders, commercial finance and specialty lenders. Primary features include collections and portfolio management, workflow automation, recovery accounting, collateral management and reporting. It allows users to increase debt collection, reduce time for debt collection and manage compliance with industry, regulatory and corporate standards. Other features include customizable screens, role-based access, shadow accounting and mortgage management. Other modules of the software are Loan and Lease Servicing, Auto Finance, Recovery and Delinque...
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COLLECTIONS AND RECOVERY Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

0

Functionality

0

Most Helpful Reviews for COLLECTIONS AND RECOVERY

3 Reviews

Alan

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed August 2015

CS2000 v 4.6, very user friendly, issues easily identified and resolved.

CS2000 v 4.6 interfaces easily with the Shaw IL / CL accounting systems. Easy administration features that allow quick adjustments to the system. Templated letters allow for great variety of notices to be selected. The volume of space for notations is essential. Have had issues with demographic displays, i.e. extra characters on the co-borrowers' sections that have no use.

Vendor Response

Thanks for the review Alan!

Replied August 2015

Christopher

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

3

Reviewed September 2015

Platform is very configurable and provides us the ability to great customer service

The Collections platform is very configurable and allows you to automate most of the multi step processes that occur during the an account or customers tenure. This customization does have some learning curve as all systems do, but once you have mastered it you can realize the full benefits the system has to offer.

Vendor Response

Thank you for the review!

Replied September 2015

Shaun

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

4

Reviewed September 2015

Very configurable and powerful software

The COLLECTIONS platform allows the System Administrator to create workflows and process patterns to control data entry. The processes are able to be defined easily from the COMMANDER application for the software. The ability to control the data entered by the user allows for nearly 100% data consistency.

Vendor Response

Thanks for the review!

Replied September 2015