ABELDent
About ABELDent
ABELDent Pricing
ABELDent has a freemium version starting at $0 per month.
Starting price:
CA$10.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for ABELDent
1 - 5 of 101 Reviews
Leahann
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Abeldent Dental Software review
Abeldent is a great dental software. I have been using it in our office for 26 years, since it was first installed. It is user friendly. When working, whether is be in the schedule, accounts, contacts, it is straightforward and has a good very good flow. The Abeldent help section has very good explanaition on topics, when needed. The Abeldent Sotware Support is excellent. Abeldent Staff are always wonderful to deal with and always helpful. It is rare that I need to contact the Abeldent Software Support for help. It is a very good dental software.
PROSAbeldent is a great dental software. It is very user friendly. It allows us to customize our schedule for our office needs. When working, whether is be in the schedule, accounts, contacts, it is straightforward and has a good very good flow. The Abeldent help section has very good explanaition on topics, when needed. The Abeldent Sotware Support is excellent. Abeldent Staff are always wonderful to deal with and always helpful.
CONSHonestly, I haven't come across anything that I don't like. I guess if there was 1 thing that I like least about this software is that it has limited space for additional description/notes for appointments. It would be nice if these extra notes could show up on the schedule. It is only on occasion that we need it. We are able to work around it.
Reason for choosing ABELDent
The original owner made the decision, based on reviews from other Dentists and because it was user friendly. Abeldent had great Software Support, which gave great peace of mind.
Vendor Response
Thank you for taking the time out of your busy day to provide feedback on your experience using ABELDent. We are glad that you have been able to easily customize the scheduler to your preferences and that the ABELDent administrative workflows are meeting your needs. With respect to appointment scheduler notes, there are several new features to bring different types of notes to a user's attention while still respecting patient privacy. Please contact us at your convenience to discuss how we might better meet your needs.
Replied October 2019
Anna
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Review of Abeldent
Overall Abeldent is user friendly, it's only shortcoming is the billing process.
PROSEasy to book patients, Easy to adjust the schedule settings as needed.
CONSThe billing needs a lot of work. Any adjustments that need to be made to the billing (examples: have to go back to the day you entered payment, delete the payment then change name of provider and then re apply the payment again. Anything that needs adjusting regarding to billing always need to be done after changing the date.)
Reason for choosing ABELDent
Quicker response
Reasons for switching to ABELDent
To have a software that works better.
Vendor Response
Thank you for reviewing ABELDent dental software. We appreciate your honest feedback on our practice management software, particularly your thoughts on our software's billing functionalities. While our billing system prioritizes practice security, we recognize the features put into place may not be for everyone. We invite you to reach out to our team so we can better understand your feedback, and see if we can provide any improved workflows for your practice. Please feel free to call our team or email us; we would be happy to see how we can improve your billing experience. Thank you again for your detailed review of ABELDent dental software!
Replied August 2023
Darlene
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed October 2018
Abel Review
Very easy to use. Still allows old school "letters" to access areas.
CONSWe feel some of the new updates take away from the ease of what was existing and already worked fine. It's great if you're a new office, we have been with Able from the beginning and do not like many of the new updates. Also if you do have a problem the waiting time, to get through to support can take up to 20 minutes and then if you have too many issues they will not handle them all, someone from support must call back - still waiting on a call from two weeks ago when I was told someone would call back re a financial issue - This reply is based on 4 dental team members and our experience. PS your last page of this review does not allow us to identify our office as a Dental Practice - so we used Medical Practice
Brittany
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Easy to use Practice Scheduler
Overall Abeldent is an easy to use and maintain part of our daily procedures here at the clinic. We have gone fully chartless thanks to the features with Abel.
PROSThe features on the administrative side of Abel are easy to use and navigate. The charting and records maintenance is easy, user friendly and the best Ive seen!
CONSThe portal has a long way to go still! The inability to navigate certain functions is frustrating especially after coming from a 3rd party communication that had the functions available.
Reason for choosing ABELDent
ease of use
Vendor Response
Thank you for taking the time to review ABELDent dental software! We appreciate your open and honest feedback on our practice management software. We are happy to hear about your experience with our user-friendly charting and record maintenance systems. We also appreciate your feedback on our ABELDent portal. ABELDent Patient Communication System (PCS), our newer communication platform, is available with ABELDent Cloud and ABELDent Local+. We are happy to help you transition to our newer patient communication system at your convenience.
Replied August 2023
Al
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Abeldent Review
I have been using ABELDent since 2004 and I like the software very well. Ms. Apurva Vashisht she is an excellent sales associate explained very clearly about all benefits can be achieved from ABELDent software to improve our dental business scheduling and including other benefits. Excellent ABELDent technical support team, they go beyond to resolve any issues affecting ABELDent software.
PROSEase of use software, user friendly it has potential for adding useful features.
CONSA bit slow software. Sometimes glitches occurs with SQL services (2 out 10 services not running) after restarting the server PC, you have to go manually select not running SQL services to run. The default backup should not be in C drive, if C drive die you lose the backup, it is better to have your backup in a different drive. Does not have Medical/Dental dictation software with speech recognition, it would be the best to have instead of typing.
Vendor Response
Thank you for your review and for being a long-time ABELDent client! Your feedback about adding useful features rings true! Our goal is to be your All in One solution! With our new products ABELDent LS+ (local solution) and ABELDent CS (our cloud solution), we are confident that we will continue to expand our features to support our customers even better. This also includes our voice activated perio charting, which eliminates much of the typing. We are sorry to hear that SQL Server is giving you some problems. Microsoft SQL Server is the most popular and one of the most stable databases globally, and these types of issues are very unusual. Simple actions like reinstalling SQL will typically clear up these types of problems with services and performance. Our technical support team will be happy to look at the specific errors and advise on the resolution. Our SQL backups can easily be directed to any drive. Of course, the local SQL backup does not replace a good regular offsite backup.
Replied May 2022