--- title: "Dentrix Ascend Software Reviews, Demo & Pricing - 2026" description: "Review of Dentrix Ascend Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/ca/dental-charting/dentrix-ascend-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Patient Scheduling Software](https://www.softwareadvice.com/patient-scheduling/) / Dentrix Ascend Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/dental/dentrix-ascend-profile/reviews/)[Alternatives](https://www.softwareadvice.com/dental/dentrix-ascend-profile/alternatives/) # Dentrix Ascend Review Custom quote 3 plans Wondering if Dentrix Ascend is right for your organization? Our Patient Scheduling Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Dentrix Ascend 4.1 [(235)](https://www.softwareadvice.com/dental/dentrix-ascend-profile/reviews/) Pricing Pricing available upon request ### About Dentrix Ascend Dentrix Ascend is a cloud-native dental practice management platform that helps practices improve clinical performance, streamline operations, and drive growth from a single connected system. Unlike disconnected point solutions, Ascend combines scheduling, charting, imaging, patient communications, revenue cycle management, analytics, and integrated AI tools in one platform accessible from anywhere. Practices can simplify everyday workflows with online scheduling, automated reminders, digital forms, eligibility verification, claims management, treatment planning, e-prescribing, and patient engagement capabilities that help keep schedules full and teams productive. Built-in AI solutions support earlier diagnosis, stronger patient communication, and more confident treatment conversations, helping practices improve case acceptance and deliver better patient experiences. For multi-provider and multi-location organizations, Ascend provides centralized visibility across locations. Wondering if Dentrix Ascend is right for your organization? Our Patient Scheduling Software selection experts can help you in 15 minutes or less. ## Dentrix Ascend User Interface ## Popular Dentrix Ascend Alternatives Main Product Dentrix Ascend 4.1 [(235)](https://www.softwareadvice.com/dental/dentrix-ascend-profile/reviews/) Ratings Breakdown - 4.17Ease of use - 3.99Value for money - 4.27Customer support - 3.94Functionality Pricing Available upon request Get Price Alternative Product [CareStack](https://www.softwareadvice.com/dental/carestack-profile/) 4.8 [(219)](https://www.softwareadvice.com/dental/carestack-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.67Value for money - 4.79Customer support - 4.67Functionality Pricing Starting at $698.00 per month Get Price Alternative Product [Curve Dental](https://www.softwareadvice.com/medical/curve-dental-profile/) 4.4 [(285)](https://www.softwareadvice.com/medical/curve-dental-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.30Value for money - 4.54Customer support - 4.13Functionality Pricing Available upon request Get Price Alternative Product [DentiMax](https://www.softwareadvice.com/dental/dentimax-profile/) 4.5 [(94)](https://www.softwareadvice.com/dental/dentimax-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.47Value for money - 4.42Customer support - 4.41Functionality Pricing Starting at $499.00 per month Get Price Alternative Product [Practice-Web](https://www.softwareadvice.com/dental/practice-web-profile/) 4.9 [(115)](https://www.softwareadvice.com/dental/practice-web-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.86Value for money - 4.91Customer support - 4.81Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [iDentalSoft](https://www.softwareadvice.com/dental/identalsoft-profile/) 4.6 [(61)](https://www.softwareadvice.com/dental/identalsoft-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.53Value for money - 4.75Customer support - 4.36Functionality Pricing Starting at $395.00 per month Get Price ## Dentrix Ascend Pros and Cons We analyzed 235 verified reviews for Dentrix Ascend to find out what actual users really think. Select to learn more Quick Adoption And Onboarding Learning Dentrix Ascend is generally simple, with most users reporting that the system is easy to pick up even without prior experience. Training new staff is straightforward, and the platform’s clear structure helps users become comfortable quickly. Remote And Multi-Location Access The cloud-based nature of Dentrix Ascend allows users to log in from any device and location, making it easy to manage multiple offices or work remotely. This flexibility supports collaboration and ensures information is accessible wherever it’s needed. Intuitive Daily Workflow Design Dentrix Ascend is praised for its user-friendly interface and intuitive layout, making daily tasks straightforward. Users find it easy to navigate, with clear displays and customizable options that help streamline operations compared to older or more complex systems. Complex And Unreliable Reporting Tools Reporting in Dentrix Ascend is often described as confusing and difficult to use. Users struggle with building reports, inconsistent or inaccurate data, and a lack of straightforward, basic reporting options, making it hard to extract and trust needed information. ## Dentrix Ascend Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Ascend Essentials Pricing available upon request Plan includes: - Power Reporting - Voice Notes - Imaging with Image Verify - ERA auto posting - Unlimited text and email - Centralized patient records - Optimized charting - Unlimited Eligibility Essentials - Forms and Reminders Ascend Pro Pricing available upon request Plan includes: - Scheduling Analytics - Centralized scheduling - Reserve with Google - Centralized patient records - Optimized charting - Unlimited text and email - Forms and Reminders - Unlimited Eligibility Essentials - ERA auto posting - Imaging with Image Verify Read More Ascend Accelerate Pricing available upon request Plan includes: - AI diagnostics - Magnify - Voice Notes Ambient - Voice Perio Charting - Enterprise Reporting - The lowest payment processing rates - Practice consulting sessions - Scheduling Analytics - Lower payment processing rates - Unlimited eClaims Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Dentrix Ascend Features - Popular features found in Patient Scheduling Alerts/Notifications Approval Process Control HIPAA Compliant Mobile Access Online Scheduling Patient Communications Patient Intake Patient Portal Patient Records Management Payment Processing Reminders Reporting/Analytics SMS Messaging Third-Party Integrations - More features of Dentrix Ascend 2D Drawing 3D Imaging Accounting Activity Dashboard AI/Machine Learning Appointment Management Appointment Scheduling Automated Scheduling Billing & Invoicing Broadcast Messaging Calendar Sync Calibration Management Campaign Management Case Management Charting Claims Management Claims Scrubbing Client Management Clinical Notes Communication Management Confirmations/Reminders Customizable Reports Customizable Templates Data Discovery Data Import/Export Data Visualization Dental Practice Management Digital Intake Forms Document Imaging Document Management Drag & Drop EDI E-Prescribing For Medical Purposes Image Analysis Imaging and X-rays Insurance Eligibility Verification Live Chat Machine Learning Medical Billing Messaging Monitoring Multi-Location Multiple Appointment Types Natural Language Processing Orthodontic Charting Patient Engagement Patient Management Patient Scheduling Periodontal Charting Physician Management Practice Management Progress Notes Progress Tracking Records Management Referral Tracking Reporting & Statistics Revenue Management Role-Based Permissions Scheduled/Automated Reports Scheduling Secure Messaging Self Service Portal Task Management Telemedicine Integration Treatment Planning User Management Wait List Management ## Dentrix Ascend User Reviews ## Dentrix Ascend customer ratings - Overall rating: 4.1/5 - Total reviews: 235 ### Rating distribution - 5 stars: 107 reviews (46%) - 4 stars: 85 reviews (36%) - 3 stars: 24 reviews (10%) - 2 stars: 7 reviews (3%) - 1 star: 12 reviews (5%) ### Secondary ratings - Ease of use: 4.2/5 - Value for money: 4.0/5 - Customer support: 4.3/5 - Functionality: 3.9/5 --- ### A is for Ascend! - Overall rating: 5/5 - Reviewer: Nicole H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall our experience has been wonderful from the dedicated conversion team to help with imaging and forms. The integrated forms that put health alerts into your patient history are phenomenal. The insurance eligibility has saved our practice the money of two full time team members (appx 75k a year). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer support is quick and easy. Scheduling for mutli-locations is seamless. The insurance verification colors are helpful at a glance to know who needs attention. #### Cons Unable to re-assign a payment type without deleting payment slows down our team a great deal. Could use some feature improvements with that and we need a deceased patient status. #### Reasons for choosing Dentrix Ascend Robust reporting customizations were better than curve. #### Reasons for switching to Dentrix Ascend Needed cloud based multi location abelites. --- ### IPE Mgt CEO - Overall rating: 4/5 - Reviewer: Wesley G. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Dentrix Ascend has been a great addition to our practice, offering a modern, user-friendly platform with strong potential for continued improvement. What truly stands out is their pleasant and responsive support team. Whenever we have questions or run into challenges, they provide clear solutions in a timely manner, making it easy to keep our workflow moving without unnecessary delays. Their professionalism and positive attitude make every interaction smooth and reassuring. Ascend’s platform is already a solid foundation, and we’re excited to see it continue to grow and evolve alongside our organization’s needs. We highly recommend Dentrix Ascend to practices seeking dependable support. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Dentrix Ascend’s support team has been absolutely outstanding, consistently providing fast, knowledgeable, and friendly assistance whenever we need help. Their dedication to resolving issues quickly and thoroughly makes a huge difference in keeping our office running smoothly. A special thank you to [sensitive content hidden], who truly goes above and beyond. She is patient, professional, and incredibly clear when explaining solutions, making even complex problems feel manageable. [sensitive content hidden]’s positive attitude and commitment to customer success reflect the very best of Dentrix Ascend support. We genuinely appreciate the excellent service and highly recommend their team to any practice. #### Cons Power Reporting in Dentrix Ascend feels unnecessarily clumsy and frustrating to use. The layout isn’t intuitive, and getting meaningful, relevant data often feels like a complex puzzle—honestly, you’d need a PhD in Power Reporting just to make it useful. Even once you understand the process, the system is much too slow, with reports taking longer than they should to generate and refine. It makes simple analysis feel like a time-consuming project instead of a quick workflow step. Unfortunately, the best solution seems to be Jarvis, which is far more efficient—but it comes with an additional cost. That extra price adds insult to injury. #### Reasons for choosing Dentrix Ascend Dentrix Ascend was the most robust and it appeared to be dedicated to growing along with Technology and my practices #### Reasons for switching to Dentrix Ascend not robust enough…I wanted more analytics and patient tracking capability within in a system that allowed for billing and recur appointments to be streamlined --- ### Not enough information on one page - Overall rating: 3/5 - Reviewer: Anita B. - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros User friendly if you know dentrix. It's nice if you want a cloud option. But sometimes our internet goes Down, but you can still access on a phone . That's the good news #### Cons The support is on high side, but once your launched, you rarely need support. Intergration with other radio graphic soft wear programs is limited unless using one of big names --- ### Comprehensive Dental software - Overall rating: 5/5 - Reviewer: Suzanne C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good - I appreciate all the components of this software including note templates which can be customized. This software has everything my practice needs - it's the only thing we use, and it incorporates digital radiographs as well. I have also had great tech support from the company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like the visual format of Dentrix Ascend. It's a great tool for patient education as well as charting, scheduling and billing. #### Cons As with any new software, this did take me some time to get used to but I have been using this software for several years now and I can't imagine going back to paper charts! --- ### Dentrix Ascend Is The Future - Overall rating: 5/5 - Reviewer: Amanda B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I have found Dentrix Ascend to be a great teacher. What I mean by that is that instead of trying to make Ascend do things the way I was used to, I let it teach me new, better, and more productive ways to do things. It revolutionized our office flow and has saved us so much time and hassle. I really tried to learn all of the things Ascend can do and I was amazed at what I could customize so many things. A little effort from me to set up clinical note templates, multi codes, attaching our preferred codes to the ICD-10 codes used in Quick Exam, etc. meant that our processes were fast and easy from that point on. I love Dentrix Ascend and I love that it is constantly updating and bringing on new features, teaching me to do things more efficiently. It will never be an outdated software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Dentrix Ascend has a modern interface that is easy to use. I was drawn to it because it has charts and hyperlinks on the landing page. I didn't have to try and guess what a symbol was and where it would take me if I clicked on it. The graphs are easy to understand. Then I saw the Routing Panel. The Routing Panel is one of Ascend's best features. It allows us to be completely paperless, track where a patient is, post procedures, and won't let us check a patient out if we have forgotten something like collecting payment or scheduling recare. #### Cons Any time you change to a new software there is a learning curve. We switched to Dentrix Ascend in 2018 and the process of inputting patient insurance was a much bigger task than we realized. Our trainer tried to tell us, but we did not pay attention so the first month was a very busy month as we scrambled to input insurance. Now Ascend auto imports insurance tables so new users don't have to go through what we did. #### Reasons for switching to Dentrix Ascend I felt that Dentrix was outdated visually and cumbersome to use. --- ### Fairbanks Dental Center Ascend review - Overall rating: 5/5 - Reviewer: Rian H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, it is simple to use after some training. I don't ever want to switch practices software again. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Customer support is excellent. When we first signed on with ascend and transitioned from "old dentrix" it was a daunting scary process no one wanted to do. Customer support made it easy and helped us through the challenges with ease. #### Cons I wish insurance verification was easier. I also wish there were quicker print options. seems insignificant, but sometimes it's 3-5 clicks just to print. Power reporting is confusing, the filters and options needed to get the right report data is overwhelming, I wish it could be simplified, and put into a tab or quick link to my favorite reports that saved my settings for each report I want to print. #### Reasons for switching to Dentrix Ascend we wanted a cloud based software we didn't have to back up on external drives --- ### Buyer Beware - Overall rating: 2/5 - Reviewer: Jennifer K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Poor. We are finding one shortcoming after another. Customer Support is happy to contact me. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros I like the ability to text patients and log in remotely. That's about it. #### Cons I dislike that you are limited to the Payor ID insurance database! They do not update the database. Inability to run finance charges with statements. #### Reasons for choosing Dentrix Ascend Cloud-Based and is supposed to be more secure. #### Reasons for switching to Dentrix Ascend Easy Dental discontinued --- ### Dentrix Ascend Brought our office low - Overall rating: 3/5 - Reviewer: Roxanne H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered We have 2 offices that switched from Dentrix to Dentrix Ascend in December. We all hate it. We are moving to another program in a few weeks. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Looks clean. User function is not great. #### Cons So much clicking to get where you want to go. Laborious. No pretreatment estimate tracking. You can put in treatment, and send a preauthorization, but when it comes back, there's no way to communicate what the preestimate states except going to hunt for it and looking at a little note you put in yourself. Also, the power reporting is a NIGHTMARE. Overly complicated. You can't print a report. We have needed support several times and while the people I've actually gotten a hold of have been wonderful, I've waited on the phone for over 45 minutes twice before I was able to reach someone to help me. If you email them, they create a ticket. They don't tell you what to do with the ticket, but you have one. Enjoy. We went over a month until we were able to fix a problem with insurance coverage dates overlapping. We were completely locked out until I had someone remote in to my laptop at home and fix it. She did a great job, but the time it took to get the problem resolved was ridiculous. #### Reasons for switching to Dentrix Ascend Cloud based services. Two offices are being managed by one company. --- ### UNHAPPY CUSTOMER - Overall rating: 1/5 - Reviewer: Shannon B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Can never get ahold of customer support to help with any of the problems. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing, there is nothing that I like about this software. I have worked in the dental field for almost 30 years and this is the worst software that I have ever used. #### Cons Everything is terrible. There are ALWAYS glitches. Treatment plans never calculate correctly. You can never get ahold of anyone to help. It's the bottom of the barrel software for dental. #### Reasons for switching to Dentrix Ascend Switched offices and had no choice. This is the software that they use. --- ### Dentrix Ascend is a must buy! - Overall rating: 5/5 - Reviewer: Mike H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our overall experience has been extremely positive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The charting and insurance benefits are the best. It is so user friendly compared to other software we have used. #### Cons Everything that I felt was missing has been added in the last year. I do think that there could be some improvements in the treatment planner. #### Reasons for switching to Dentrix Ascend I wanted something that was cloud based, and Ascend blows Dentrix away with features and ease of use. --- Showing 1 - 10 of 235 Reviews [See All Reviews](https://www.softwareadvice.com/dental/dentrix-ascend-profile/reviews/) ## Dentrix Ascend Popular Comparisons [CareStack vs Dentrix Ascend](https://www.softwareadvice.com/dental/carestack-profile/vs/dentrix-ascend/)[Curve Dental vs Dentrix Ascend](https://www.softwareadvice.com/medical/curve-dental-profile/vs/dentrix-ascend/)[DentiMax vs Dentrix Ascend](https://www.softwareadvice.com/dental/dentimax-profile/vs/dentrix-ascend/)[Practice-Web vs Dentrix Ascend](https://www.softwareadvice.com/dental/dentrix-ascend-profile/vs/practice-web/)[iDentalSoft vs Dentrix Ascend](https://www.softwareadvice.com/dental/dentrix-ascend-profile/vs/identalsoft/)[Adit vs Dentrix Ascend](https://www.softwareadvice.com/dental/adit-profile/vs/dentrix-ascend/)[Denticon vs Dentrix Ascend](https://www.softwareadvice.com/dental-charting/denticon-profile/vs/dentrix-ascend/)[ABELDent vs Dentrix Ascend](https://www.softwareadvice.com/dental/abeldent-profile/vs/dentrix-ascend/)[Solutionreach vs Dentrix Ascend](https://www.softwareadvice.com/dental/dentrix-ascend-profile/vs/solutionreach-dental/)[Eaglesoft vs Dentrix Ascend](https://www.softwareadvice.com/dental/dentrix-ascend-profile/vs/patterson-dental-eaglesoft/)[RevenueWell vs Dentrix Ascend](https://www.softwareadvice.com/dental/dentrix-ascend-profile/vs/revenuewell/)[Dentrix vs Dentrix Ascend](https://www.softwareadvice.com/dental/dentrix-profile/vs/dentrix-ascend/)[Open Dental vs Dentrix Ascend](https://www.softwareadvice.com/dental/dentrix-ascend-profile/vs/open-dental/)[Weave vs Dentrix Ascend](https://www.softwareadvice.com/compare/158992-Weave/vs/395470-dentrix-ascend/)[NexHealth vs Dentrix Ascend](https://www.softwareadvice.com/dental/dentrix-ascend-profile/vs/nexhealth/) [Compare All Alternatives](https://www.softwareadvice.com/dental/dentrix-ascend-profile/alternatives/) ## Other Top Recommended Patient Scheduling Software [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **211** times [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **3.9** (1383) Recently recommended **176** times [NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/) **4.0** (1284) Recently recommended **78** times [NovoClinical](https://www.softwareadvice.com/medical/novoclinical-profile/) **4.8** (34) Recently recommended **54** times Stuck Between Options? 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