Dentrix
About Dentrix
Dentrix Pricing
For more info, see https://www.dentrix.com/how-to-purchase
Starting price:
$8,000.00 one time
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Dentrix
1 - 5 of 331 Reviews
Cindy
2 - 10 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed March 2021
Best Software Ever!
Jason
Verified reviewer
Information Technology and Services, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
From an IT perpective
Overall, again from an IT perspective, my observation are that its probably the best overall package for any practice to use, and easy to work with for IT Admins, and techs, Hardware integration is solid, Imaging software integration is solid, and support is always there. From what ive been told by Office staff, its got everything an office will need to get things done.
PROSAs far as advising clients on an overall PM software package to use, this is one of the best, with fairly decent customer support and ease of administration from a Staff and IT perspective. it also fulfils just about every need for almost any kind of Dental practice, with the exception of Endodontics.
CONSBeing that its a rather large software package with a database component, there are going to be issues. Especially with Windows 10 (but then again, its Windows 10) So it does have its fair share of bugs.
Josh
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
20+ year user of this software
This software is the original. We actually started with this software back in the terminal days before windows networks were popular. Over the years, I can say that this software has it all. They have more functionality than any other software I have ever seen. I have made my dental office more and more efficient simply by learning how to use the software and its different parts. PLUS, they have an online forum where you can make suggestions and vote on others' suggestions. Then they take the suggestions with the highest number of votes, and they build that functionality into the software. So it is a software that has been built on the backs of its users.
CONSThere is not a lot of things that I would say are bad with the software. One thing is that there is SO much functionality that it can be overwhelming. They also could have better "online" services that they call Eservices (text messages for patient reminders, etc.). Other than this, it is just vital to really get trained over and over again on the software as that is the key to its success.
John
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed December 2019
Support with an attitude, and a big bill
Good software when is running. Difficult to deal with technical issues. And very expensive. Not worth the price!
PROSI like how Dentrix integrates all clinical aspects of the practice under one program
CONSIt is very expensive. Great marketing will have you believe you are buying the Cadillac of dental software. You must sign-up and pay monthly for technical support. They provide frequent updates, which never install smoothly. You are forced to call customer support. And they will talk to you with an attitude. Plan to spend a long time on-hold. And then a long time installing those updates. Very frustrating!
Reason for choosing Dentrix
We were buying dental supplies from [SENSITIVE CONTENT HIDDEN]. Thought it would be a good idea to get the software through them too. Keep it all together. Not necessarily true. Dentrix and [SENSITIVE CONTENT HIDDEN] act like two completely separate companies. No reason to stick to Dentrix if you already buy your supplies from [SENSITIVE CONTENT HIDDEN].
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2020
Dental software beyond compare.
This was the first time I had worked in an office with Dentrix software and learning it was something I knew I was going to have to do eventually. It took a solid week of me focusing on learning each function of the software and implementing it into my daily routine for me to feel comfortable using it without guidance from coworkers.
PROSWhat was there not to like about this software? I was fresh out of dental assistant school when I went to work for my first job out of school and I was nervous that I wouldn’t learn this software fast enough in the field. That fear went out the door once I got to using it and saw that the layout made things pretty self explanatory and how easily everything flowed together. This software gives you the ability to manage all functions of running a dental office under one roof, instead of operating several different programs.
CONSThe only thing I could do with being changed with this software would be the patient charting portion. For some reason, it was always a hassle when it came to entering the patient’s chart notes the Doctor had written during each procedure. It just felt like this section never operated as smoothly as the rest of the program did.