Patient Communicator vs Solutionreach

Patient Communicator has 32 reviews and a rating of 4.78 / 5 vs Solutionreach which has 186 reviews and a rating of 3.97 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.78 / 5 (32)

3.97 / 5 (186)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

3.5 / 5

Customer Support

5.0 / 5

3.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

August 6, 2020

October 12, 2020

Pros/Cons

  • Pros

  • The program is easy to navigate and my support rep. is very helpful. [SENSITIVE CONTENT HIDDEN] is very patient with me and offers recommendations about options that I may not be aware of.

  • Easy to work.

  • Cons

  • The software works great i just wish they could add even further integration with our practice management software so we don't have to use a separate website to reply to patients

  • I wish the online scheduling feature would hold the spot on the schedule even if you don't have the patient in yet.

  • Pros

  • I love the ease of use, that I can send a quick email or text to a patient instead of having to call them. Its nice that patients can communicate that way as well

  • I love the ease of communicating with patients. Most of our patient base is completely thrilled with the text and email reminders. It also makes my job much easier!

  • Cons

  • Kind of costly for a small practice as everything has an additional cost. The main concept is great, but can get a little daunting.

  • As far as cons about this software, non that I can think off. If I have a problem there is always a solution most of the time is human error.

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Product Demo & Screenshots

Product Demo

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux