It is easy to use and very user friendly

Intuitive and easy to use. It is very easy to exports images from Intraoral camera and xray sensor.

Somewhat difficult to instal drivers and sometimes I receive from errors when I update Windows

treatment closure is higher because of owning it

my 2nd Claris kept getting a low resolution image and the computer would display a message stating that the device is not recognizable (without changing anything or unplugging or moving the camera to another computer- no change whatsoever). I must have called customer support over 100 times in 5 months to fix that but it kept coming back. Finally, nobody was able to fix it or diagnose the problem. I had to buy an imagine camera instead. Otherwise WHEN it works, the camera and the software are easy and fanstastic. The best feature is the ease of use

That it is not accessible through Dentrix (it's linked but not integrated fully). I also wish that the adjustment of the colors on the picture had a short cut or a button accessible to use

Best in class experience compared to other imaging platforms

ease if integration and set up with excellent up front training of users

Somewhat slow migration of existing images

So far SOTA is overall easy to use and will be a great product if we can obtain quality imaging.

Wonderful support, just wish they would come on site for support since there seems to be a barrier while remoting in.

When uploading images from other practices show date of imaging at a glance. You can change the date but isn't visible unless you select "modify exam" and "set date."

Great service. Beautiful software. Would easily be the best imaging software if the developers make it more stable.

Very easy to use Intuitive user interface with easy and fast navigation

Stability Concerns: we have had issues where the software randomly crashes. It’s not uncommon to get an error message where an error pop up appears saying device not detected. Also, the way the software arranges patient image folders makes it impossible to figure out which patient’s data is in the folder (e.g important if someone has a hardware failure and wants to identify the data that needs to be saved)