All Yodeck Reviews
1-25 of 2,396 Reviews
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Norman
11 - 50 employees
Used less than 2 years
OVERALL RATING:
4
Reviewed November 2022
Good value with lots of features
Wayne
Verified reviewer
Entertainment, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Digital signage that's easy to use and customize!
I like that is just works! We plugged it in and then was able to display our custom content within minutes. The dashboard is easy to navigate and the help articles are well written. We had to contact support only once and the issue was resolved with one chat in under 20 minutes. I use Yodeck for both my entertainment and education needs and would suggest it.
CONSI am unsure I can find a con about Yodeck now. We have been happy with all aspects, and it works for our needs. I guess if I had to pick one, the Instagram App is a little slow loading, but that's being picky.
Linden
Automotive, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed March 2024
Great for getting started, but scalable for all your needs.
10/10 would buy. If we ever decide to expand our signage, I will definitely be getting more players.
PROSThe features Yodeck gives you with the free account are enough to start using the display immediately. Also, with the player being set up by Yodeck, you do not need to be tech-savvy converting a Pi or computer yourself.
CONSI understand that they need to make money, but there are some features in the layout settings I would like to be able to use without paying for the monthly account. Although you do get a player with the purchase of an account so it's not that bad. I'm just trying to keep the monthly cost down. Also, I would like to see some of the Apps have a little more control. For example, the birthday app will display a birthday on the date based on a spreadsheet. This is great, but when there isn't a birthday you get a blank slide or you can set a default photo (from a web page). I would much rather see the slide just skipped, like a scheduled media.
Reason for choosing Yodeck
Ease of setup, Total investment cost, monthly cost of service.
Victoria
Computer & Network Security, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2023
Great idea poor excution Frustrating Experience with Yodeck: Glitches, Complicated Setup, and Poor Customer Support
Free Trial. Number of integrations available to use.
CONSI recently had the unfortunate experience of using the Yodeck application, and it left me thoroughly disappointed and frustrated. The issues I encountered ranged from constant glitches to an overly complicated setup process, coupled with abysmal customer support. As a potential customer, my experience has undoubtedly led me to reconsider my decision to purchase a player and license from Yodeck. First and foremost, the application's performance was far from satisfactory. Glitches were a constant companion, interrupting the smooth operation of the platform. This significantly undermined the reliability of Yodeck, making it difficult to trust the application for seamless content management. The setup process, touted to be user-friendly, turned out to be quite the opposite. The complexity of the installation and configuration procedures made the entire experience more challenging than it should be. For a user like me, seeking an intuitive and straightforward solution, Yodeck fell short of expectations. Adding to the frustration was the customer support, which proved to be utterly inadequate. When attempting to address the glitches and seek assistance with the setup, I encountered delays, unhelpful responses, and an overall lack of responsiveness. The level of support I experienced did not instill confidence in the company's commitment to customer satisfaction. Considering the myriad issues I faced during my trial of Yodeck, I have decided to take a hard pass on purchasing a player and license. The combination of glitches, a convoluted setup process, and subpar customer support does not make for a compelling case for investing in this platform. Potential users should be wary of the challenges they may encounter and carefully consider whether Yodeck aligns with their expectations and requirements before making a commitment.
Matt
Information Technology and Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Usng Yodeck Digital Signage to support small businesses.
Overall Yodeck provides a solid platform for most all digital signage applications. Easy to integrate customer for content updates, which they love, with minimal training.
PROSCost, ease of use, stable performance are most important to me and Yodeck delivers. Creating workgroups a nd tags to manage content for multiple customers,
CONSInitially scheduling of multiple playlists which has been resolved.
Reason for choosing Yodeck
Multiple from local server enterprise solutions to web based solutions. Yodeck provided the features I needed from the enterp[rise level solutions at a very reasonable web app cost.
Reasons for switching to Yodeck
Cost, ease of customer involvement.. Made Yodeck an easy change. I have used multiple digital signage solutions from large enterprise to simple onscreen players. Yodeck provides great features, including ,my need to mange multiple customers. easy at a greatt value. Best signage solution for the money.
John
Insurance, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed March 2024
A No-Frills Review from Someone Who's Been There
Setting up yodeck on raspberry pi players is super simple....all you have to do is download the image, put it on a micro sd card, plug it into your raspberry pi and power it up while hooked up to a monitor....Once booted up you simply add the registration code in your account. It's seriously that easy!
CONSI have been a Yodeck customer for several years now....any con or negative that I had with Yodeck is from the earlier versions. I've been a customer long enough to see them evolve into who they are today.
Reason for choosing Yodeck
Ease of use and the ease of the initial configuration and setup. Also the long term ongoing maintenance was much easier using Yodeck.
Benjamin
Construction, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Easy to make good loking Layouts
We have an iiyama tv with iiSignage². Unfortunately, iiSignage² offers us so few design options that we had to look for an alternative. We are now completely satisfied with Yodeck.
PROSNo Problem to Connect all Type of Screens -> Many Ways to make a Display Yodeck ready The layout editor is very easy to use and offers many options to customize the design. One Screen is just for free The Free Plan offers all features that I need
CONSSome features in the Layout Editor are missing... -> Ability to group elements and move them together, or change the Size -> Ability to rotate all elements. It is only possible with cliparts.
Reasons for switching to Yodeck
Yodeck offers a better Layout Editor, with more fetures.
Adam
Religious Institutions, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2024
Yodeck filled a hole in our presentation plan
I'm very happy with the professional, yet highly customizable visual displays I am able to produce with minimal hardware investment.
PROSThe things I like are legion, Yodeck filled a gap in our presentation plan at first and then exceeded my expectations after I got it running and began playing with it on a deeper level. Remote web portal means I can update the display anytime an idea pops into my head. Multimedia support allows for closed captioned video as well as still images. Lastly, the apps (like weather and calendar) that allows me to layer them on our existing photos for a personal touch is very nice.
CONSI have not found something that I wish Yodeck would do for me that it is not already capable of doing.
Reason for choosing Yodeck
Yodeck is much more intuitive and has many more features than the competition that I had looked at prior.
Steve
Food & Beverages, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great product!
I utilize the remote managements functionality and scheduling features the most and love them all.
CONSJust the initial learning of the system and how to do everything.
Reasons for switching to Yodeck
I like the all the remote management options and all the scheduling capabilities.
Paul
Construction, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great Solution for internal signage
It's been great so far, easy to setup the boxes that we ordered. I think there is a lot more to come from this solution as we use it.
PROSAfter looking at several solutions to bring this to the business and Yodeck is pretty good value solution on the whole. It has a lot of functionality including Sharepoint integration which we plan to use in one of the locations.
CONSIt can be a little cumbersome I find when you first start out. Trying to find your way around the playlists you have created etc they also sent all the boxes to one location when I place two separate orders for different locations.
Reason for choosing Yodeck
We also looked at Brightsign which is not included above. Ultimately it came down to functionality and cost in my final decision to go with Yodeck.
Mark
Facilities Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great Alternative to ScreenCloud
I like the scheduling of playlists the most. Depending on your needs, you can set up your playlists and then have them appear automatically at pre-determined times. The available apps are very nice as well. I like the birthday app.
CONSSo far, the connectivity issues I've experienced using Yodeck with my Fire Stick have been the most problematic. We are waiting for our Yodeck player to arrive and hopefully that will remedy our issues. I've had to reset our display twice each day.
Reasons for switching to Yodeck
Cost. They are going up in price. We only have a monitor in our customer waiting area, so we don't need a lot in the terms of a digital signage player. Yodeck offers alot more, for alot less.
Joakim
Environmental Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2023
Perfect solution for easy to manage signage
Coming from a Windows-based setup with Powerpoint-slides that never autoplayed the way they were supposed to and retired a lot of hands on, Yodeck was a real blessing for our lobby. Running on Raspberry PI was no issues, and the whole setup was done in less than 30 minutes.We can quickly edit our signage, set up layouts that work with our corporate branding, and also use widgets to display news and weather to our visitors. Compared to other systems, I must say that this is a very potent solution that fit our small business perfectly. Scaling it up would be no issue since the management interface is very sleek.
CONSThere is a slight learning curve to the layout designing which might scare a casual user. However, in cases where we felt that we couldn't produce what we required in Yodeck we simply create the slide in Photoshop and upload that and push it to our players, which works very well.
Reasons for switching to Yodeck
We needed a better way of providing our visitors about events and information, while at the same time dealing with remote working and simply not having the time to manually update and maintain a homemade janky signage-PC.Yodeck made all of this a breeze and has allowed us to spend more time making and using our signage, rather than maintaining the systems.
Louis
Education Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Roedean School: Yodeck Review
Mine and the schools overall experience of Yodeck is extremely positive. I can create really stunning digital signages, for multiple screens, and then be versatile and put livestreams on them for special events. The school is extremely happy with the implementation of them and have been a welcome addition to the school.
PROSYodeck for me is a system that I have now implemented into 2 schools that I have worked at as part of the IT Team. It has always been reliable for a team to manage, and the flexibility that Yodeck provides, personally, makes it come out above its competitors. The reason I continue to use Yodeck and would recommend it is that it is continually supporting new features, listening to customer feedback, and has excellent customer service. The amount of times I have emailed the support team asking for them to provide a very specific bit of code to create a custom website widget, and they always provide exactly what I need. The UI is also perfect for both IT Pro's, admin staff and Marketing teams. This helps me personally shift the responsibility to them, and being on hand to support the hardware or software, or occasionally ask my opinion on designs and content.
CONSYodeck is a powerful system for its price, so it's harsh to pick faults. But from our personal experience in a school, there are a few things I would love to have implemented. We are a Microsoft school, so we would love to see built-in SSO for Microsoft 365, like it has with Google. Similarly, more Microsoft Apps would be welcome to the app selection. Additionally, when pushing new content, it would be amazing if it could preload in the background, and then slowly fade to the new content when it is ready, instead of the stuttery and harsh transition as each content piece loads. I know this is partly limited by hardware, but the option to have this would be great. It would also be amazing if you could have 'views' and deep permission levels so you can restrict individual folders. I would also, from a UI point, like to see Apps / Media merged into one as they use share the same folders anyway.
Reason for choosing Yodeck
The software, permissions, ease of use, cost, experience, all amalgamate it to be the sensible option. Personally, my experience with the system can be used as an advantage in support, training and time to set up. The UI receives frequent updates, that they document on their blog. Meaning that bugs are fixed and user voice is heard. The competitor’s software that was highlighted previously offer good solutions, but their difficulty to use the interface and the time required to use was their downfall. Some of the features that they had were better than Yodeck, but they were let down by missing key features that Yodeck did have, such as easy customisable layout and being less educationally orientated.
Jeff
Education Management, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Yodeck IS the answer for K12 schools looking to use digital signage
Excellent product, excellent customer service and value for the powerful solution that Yodeck provides.
PROSYodeck is simple to setup, inexpensive and easy to manage. There isn't much of a learning curve with the Yodeck user interface and purchasing the players (we upgraded from the free players to the 4gb version for a nominal charge) from Yodeck is a plus and a must if you don't want to fool with setup. When I got my players, all I had to do was plug them into the screens, power them on and register them. Yodeck added our wifi settings and named the devices so that was great and meant a few less steps for me. Getting the content setup and figuring out scheduling, layouts, etc. was a breeze using the Yodeck tutorial videos. And when I did run into an issue, their online chat support was there to walk me through the solution quickly. There's really no negatives with Yodeck!
CONSIt took me a few trys to get the scheduling to work the way I needed it to. I just didn't understand exactly how it worked. But after a few tries and watching the tutorial, I got it to work and now it's working seamlessly for us.
Reason for choosing Yodeck
Pricing and ease of use. I set up a free screen using the Yodeck platform and discovered how easy it was and that sold me.
Reasons for switching to Yodeck
Google Chromebits are difficult to find AND Google Digital signage is very limited and not very user-friendly when you start adding lots of screens to your deployment.
Ruru
Information Technology and Services, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2023
YoDeck for the win
Thus far it has worked very well. More than well. Yodeck has been above and beyond what we were looking for.
PROSWhat I like most about Yodeck is that it is easy to use and powerful enough to do what we need.
CONSThe only con is that Yodeck takes a bit longer than I would like to update content.
Reason for choosing Yodeck
It was simple and easy enough for all team members to use.
Reasons for switching to Yodeck
Yodeck was quicker to use and faster implement than other platforms we have looked at.
Forrest
Education Management, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Easiest Signage Ever
Implemented and used it for a couple years at my previous job (20 or so players). I am just now deploying it at my school district, so far we have 20 players, but that will grow fairly quickly.
PROSSuper easy to deploy. Super easy to sit someone who has never touched digital signage in front of the dashboard and start having them upload content on their screens. The documentation is very thorough, and the Youtube videos are very valuable.
CONSEvery once in a while I get a player out of the box that gets messed up during the initializing process and have to re-image the microsd card. Everything works fine after that. Very minor annoyance.
Reason for choosing Yodeck
I implemented Yodeck at my previous job and absolutely loved it. When my current employer asked me who we should switch to since our current system isn't supported anymore, I had them switch to yodeck.
Reasons for switching to Yodeck
Carousel was EOL in 2017, and our infrastructure to support it is falling apart.
Barry
Verified reviewer
Plastics, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
A very simple-to-use, affordable, scalable setup for display screens
I've had a great experience with Yodeck and it was an easy sell for our organization. The cost is affordable, the customer service and tech support are FANTASTIC (even if only available via email), and we are very pleased with the 11 screens we have implemented thus far with Yodeck.
PROSI love how easy the Yodeck app is to use. Tagging and scheduling content is EASY EASY EASY and works great!
CONSI would like to see some improvements in the security with some of the widgets. I don't want to provide my login credentials for SharePoint, PowerBI, etc. to be able to use some of those widgets. There has to be a better (more secure) way...
Reason for choosing Yodeck
Price, simplicity, Raspberry Pi players included
Reasons for switching to Yodeck
Managing PCs, Windows, Office, etc. was expensive, time-consuming, and a pain.
Amira
Architecture & Planning, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Managing Digital Signage efficiently
My overall experience with Yodeck was wonderful. I found its user interface easy to use and the platform was very helpful for managing my digital content.
PROSYodeck has helped me and my organization in managing, organizing and displaying the content on a digital screen through its digital signage solution. This platform has helped me in keeping sensitive data confidential, creating a playlist and organizing my digital content from anytime at anywhere through its remote management system. Also, I was fascinated by its user interface which was very easy to use.
CONSThe overall experience with Yodeck was wonderful however it's pricing is a bit more expensive for small businesses. The platform works on cloud based model and needs internet everytime lacking offline capabilities. I also faced a problem of storage limitations while storing my various contents.
Reasons for switching to Yodeck
The user interface of Yodeck was very easy to use as compared to Xibo. Xibo is based on on-premises so it require more technical expertise for scaling whereas Yodeck is cloud based so its easy to scale while managing digital content.
Peter
Internet, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Easy and great support!
Im more than happy with this system. It wont take alot of my time and it just works year after year.
PROSThe last 3 years i used the support 2-3 times.. Alway got a answer back in a couple of hours and with just help i needed. Never had to wait a long time or got any bad questions or suggestions that would take up my time.
CONSIf i got this question 2-3 years ago i would have said hardware support but in the last years they have also fixed this.. So i cant say that i have a lot of cons to bring up.
Reasons for switching to Yodeck
The easy way to use youtube live videos was the first big thing for me when i switched.
Michal
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Great value for the price
Ease of use fot non tech-savyy userssimple pricingfree players with yearly subscriptionglobal console
CONSnot able to script mouse clicks / type via position on screen, only CSS selectors, which makes some webpages with dynamic content not based on css unusable.unable to re-run webscripts on a page
Reason for choosing Yodeck
price/value/performance comparison, hands-on UX
Reasons for switching to Yodeck
overall user experience, stability, ease of use
Brian
Restaurants, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Best bang for the buck digital signage
I have had nothing but great experience with them. I have had to reach out to support a couple times and they were always responsive.
PROSThe ease of implementation and the annual licensing cost was very attractive. The sign management interface is clean and easy to understand. I like that you can use your own hardware or if you pay annually the provide it for free.
CONSOnly place I would improve would be on the scheduling side. Separate the date and time files since if you are running it perpetually the date is not necessary in that field. It does create some confusing when setting the schedule.
Reason for choosing Yodeck
Raydiant was much more expensive even though it does has some additional features. The devices on Raydiant were much more expensive as well.
Reasons for switching to Yodeck
Much better interface and Skykit does not have a good real-time preview options. Plus for the Skykit solution I had to pay a cellular service to access my devices.
Christian
Marketing and Advertising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Digital signeage made easy
With Yodeck we can not only entertain and inform our customers in the waiting areas, but also have the opportunity to provide this service for our customers. Thanks to the highly scalable structure of the system, not only can small individual solutions be created, but customers with multiple locations and company departments can also be wonderfully supplied. We are currently working on connecting the shops of several petrol stations to our system built with Yodeck. The test operations for this are already running extremely promisingly.
PROSThe fact that each individual display can be provided with individual content or combined into groups and locations ensures that a wide range of solutions can be implemented. The schedules and playlists are a particularly powerful tool for delivering the right content to the right place at the right time. With yodeck this is solved much more efficiently than we know from other systems. User roles and work areas make it possible for technically less experienced people to provide content for the displays without jeopardizing the security and functionality of the entire system. Anyone who knows other solutions knows that this cannot be taken for granted. We are happy to now not only be able to use the various possibilities ourselves, but also to have found an extremely interesting new product for our customers.
CONSIn the beginning, some processes were much more complex, not clearly explained, poorly labeled or misleadingly translated. In addition, some functions that were important to us were missing. However, since the software is continuously being improved, these problems could gradually be resolved, so that Yodeck has now become a powerful tool at a fair price that flexibly adapts to the needs of the users. For digital menu boards, we would like to be able to show and hide content in an animated manner and to move it across the screen with keyframes, a timeline or such.
Reason for choosing Yodeck
With Yodeck we can not only manage all the settings in the software much more flexibly, but also use our own hardware adapted to the respective situation. This enabled us to significantly reduce the costs per digital signage display used.
Reasons for switching to Yodeck
The other systems were much more difficult to maintain. The costs and maintenance effort, especially for the hardware required, were also significantly higher.
Stewart
Verified reviewer
Recreational Facilities and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Yodeck Digital Signage: The Game-Changer at Andrew Johnson Golf Club's Front Door
Walking into Andrew Johnson Golf Club, you're immediately greeted by more than just the friendly staff — an innovative and dynamic Yodeck digital signage platform welcomes you, seamlessly blending technology with the timeless charm of the game. As a centerpiece in our foyer, the digital signage does more than just catch the eye. It serves as a pivotal source of information, from displaying the club's calendar to detailing the hours of operation. But it doesn't stop there. For our members and guests looking to join in on the competitive fun, the latest tournament updates and scramble information are presented in clear, vibrant visuals, ensuring everyone is in the loop and ready to tee off. A key feature we particularly appreciate is the real-time course conditions and weather updates. This allows our golfers to prepare for their round with just a glance, setting the tone for an exceptional day on the greens. The user-friendly interface of the Yodeck platform means that our staff can update and manage content with ease, ensuring that information is not just timely but also accurate and well-presented. Invaluable is not a term we use lightly, but for the Yodeck digital signage at Andrew Johnson Golf Club, it fits perfectly. The versatility and efficiency of the platform have elevated our communication, creating an interactive and engaging experience for everyone who walks through our doors. It's not just a tool; it's an integral part of our club's commitment to excellence and member satisfaction. We wholeheartedly recommend Yodeck to any establishment looking to enhance their guests' experience with professional, reliable, and state-of-the-art digital signage. For us, it's a clear hole-in-one!
CONSIn the spirit of a fair review, it's worth considering any drawbacks of the Yodeck digital signage platform. However, in the two years since its installation at Andrew Johnson Golf Club, the system has operated flawlessly, with no notable issues to report. The one instance where we required assistance, the hiccup was swiftly and efficiently resolved by their responsive support staff. While some may yearn for a con to weigh against the many pros, our experience has been so positive that finding fault seems more like searching for a needle in a well-kept fairway. Yodeck has proven to be a reliable and robust solution for our digital communication needs.
Dana
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Excellent Software, Hardware, and Support
Overall, I think the onboarding process is top notch and I really doubt there's any other company who is willing to spend one-on-one time getting each customer set up the way YoDeck does, especially for the price! It's only a few dollars per month per screen, they included the hardware, and they provided personalized setup and support. There's really nothing to complain about! We have only had one potential point of confusion, and the company listened to our concern and took it seriously. We have no doubt that YoDeck is looking into it and will address things appropriately as needed. There are lots of plug-ins to make the signage work with various software, they have a great selection of templates and animations, and there are so many ways to turn tvs/screens/monitors into displays through hardware options or YoDeck apps in various app stores. We'd highly recommend trying YoDeck first!
PROSThe whole experience of getting set up is as easy as it can be! Our company chose an annual plan, which included free hardware for running our digital signage. It arrived with all of the software pre-installed and configured, so we only had to plug it into the tv and turn it on! It even had our network credentials already set up and ready to go. Once it arrived, their support team scheduled a personalized one-on-one conference call with us to walk us through how to use their web software for running the signage and sent us helpful links and contact info for future inquiries. I feel like they really went above and beyond!
CONSI mostly don't have anything I don't like. The only small feedback that I gave YoDeck is that there seems to be confusion with date and time input when it comes to scheduling content times. I might want content to display from Jan 1 to Dec 31 between 9am and 5pm, but some screens and support reps interpret that as running non-stop from Jan 1 at 9am until Dec 31 at 5pm, while other understand that we mean daily from Jan 1 until Dec 31 with content starting each day at 9am and ending at 5pm. We did already relay this concern/potential confusion to YoDeck and they said they are taking a look at it to ensure that everything works as intended, and it may possibly have just been confusion or miscommunication on the part of tech support about how the related software screens work.
Patrick
Insurance, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Yodeck saved me countless headaches!
What I like the most is my ability to completely control everything remotely. (I can even SSH into the pi, if I need/want.) What I like the second most is the fact that I almost never have to do anything. It just works. It updates itself, I set a screen schedule that it follows, weather alerts are automatic, etc. Setting up and managing digital signage with Yodeck is easy and convenient.
CONSThe price seems a bit high. I know it is about the same or a little less than most other digital signage solutions with similar features, but I think the others are way overpriced. Should the price increase anymore, we definitely will be canceling. However, take this criticism with a grain of salt. We do not sell ads or make any money using this software. We use it to manage our 2-3 internal screens that display some information for convenience. If we needed to manage more screens (5-10) and our use wasn't simply convenience, this would certainly be worth every penny. If they made the first screen actually free (i.e. 2 screens means 1 paid and 1 free), that would definitely change my opinion on the product's value.