Infoplus

RATING:

4.4

(114)

About Infoplus

Infoplus WMS is a web-based warehouse management software solution for small to midsize 3PLs, eCommerce Retailers, and Wholesalers focused on taking control of overall inventory, warehouse operations and shipping. Key features include the ability to manage unique workflows for different lines of business under a single software platform. Define distinct production line processes compatible with any iOS or Android base devices. Light Manufacturing with 'print on demand' capabilities as well as Kit On Demand functionality to handle eCommerce bundles and flash sales. Give your business the ability to scale based to overcome the next need, challenge or business change with clicks of a mouse. Implementation consultants help each warehouse establish the a cus...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Infoplus Pricing

Starting price: 

$795.00 per month

Free trial: 

Not Available

Free version: 

Not Available

View of a user's dashboard. These are customizable per user based on the data they need to see at a glance throughout their day/week.
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Infoplus Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Infoplus

1 - 5 of 114 Reviews

Rob

Retail, 501 - 1,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed April 2023

IP 3P Review

Zac

Retail, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

Great software for 3PLs

One of the best 3PL softwares!

PROS

Everything seemed to update instantly. It was also very easy to go in and update anything that we might have needed a change on.

CONS

Sometimes it was difficult to find what you needed in Infoplus, but in general it's easy to find most things.

Reasons for switching to Infoplus

Our other 3PL used excel spreadsheets for everything. Having a software is much nicer!

Vendor Response

Thank you for your review, Zac! We appreciate you calling out the cons and have shared that feedback with our product team. It's because of customers like you that help continue to improve our products and services!

Replied February 2023

Tim

Wholesale, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed April 2023

review

Use what they have, if you can teach your self the products they are great, getting more from them can be an issue.

PROS

The switch was easy, the team was helpful, training was good.

CONS

The integration we use requires updating at Infoplus, we have to push them to complete the projects. The general communications for us, without paying for the extra chat services, has been poor. If we want something special the script process is cumbersome. Missing some reporting abilities, they are not an ERP system.

Reason for choosing Infoplus

We liked the order processing and where able to develop a re-stock order process using the exports. The exports available are very good.

Reasons for switching to Infoplus

Foreign company, lacking features and support

Ryan

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2020

eCommerce and Retail Operations

PROS

InfoPlus is open source which gives us lots of flexibility. It a "Plug n Play" type of system. This allows us to customize it to our needs to get what we want.

CONS

This software can be difficult to take full advantage of if you do not have a developer on staff. The company does not provide the option to pay for a developer from their team to customize the product for you. They will answer questions and get your developer going, but you must bring your own developer to the table.

Reasons for switching to Infoplus

We needed a more sophisticated solution.

Vendor Response

Hi Ryan, Thank you for the candid feedback! You'll be happy to know that we recently launched a "professional services" department to engage with our customers on a deeper level and offer that hands-on solution you speak of in your review. Scripting, smart documents, optimization etc.. I've provided the link to the pro services ticket submission if you ever want to take advantage of it! https://www.infopluscommerce.com/submit-pro-service-request

Replied March 2023

Molly

Logistics and Supply Chain, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

Thankful for Infoplus

PROS

Easy to customize if you understand computer coding. Once you learn it, you can do almost anything!

CONS

I have a few problems that they haven’t been able to solve for me.

Reasons for switching to Infoplus

Infoplus was better at warehouse management.

Vendor Response

Hi Molly, Thank you for the positive review! We're extremely interested in hearing more about the few problems we have not yet been able to resolve for you. We now have a professional services department that will engage in more hands-on approach with our customers to find solutions that lead you to success. Our support team can field your issues and push them to pro services as needed. Thank you!

Replied March 2023