Epicor for Distribution vs QuickBooks Desktop Enterprise

RATING:

3.9

(77)

Epicor for Distribution has 77 reviews and a rating of 3.92 / 5 stars vs QuickBooks Desktop Enterprise which has 20214 reviews and a rating of 4.51 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.9 (77)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 5, 2022
April 17, 2024
Pros/Cons
  • Pros

  • The Prophet 21 development and support staff are very knowledgeable. Many of the folks have been there a long time, employee retention is great and the knowledge is very useful.
  • Its a great software with lot of options for customization which can suit any size industry, overall a positive experience.
  • Cons

  • If you forget to do this at a later date, you can literally cost your company hundreds or thousands of dollars because the wrong vendor was given the PO.
  • Out of the box it is weak without a strong development team because it integrates poorly initially.
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  • Pros

  • I like the fact that it integrates with a bunch of other things and makes it super useful for invoicing.
  • It had great tech support, excellent documentation, and superb online help. A great product for a very wide range of businesses.
  • Cons

  • The update method and stability of the software is just poor. The file has to be repaired sometimes because it gets corrupted.
  • It can be a pain when you make a mistake and try to fix it. For some things, there are too many steps to fix the mistake.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo
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11 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos