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> Reviews of SPS Commerce. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SPS Commerce is a good fit for you!

Source: https://www.softwareadvice.com/ca/distribution/sps-commerce-profile/reviews

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SPS Commerce Reviews

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[Overview](https://www.softwareadvice.com/scm/sps-commerce-profile/)

Reviews

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# SPS Commerce Reviews

## Reviews Summary

## Overall Rating

4.2

* * *

## Ratings Breakdown

5

(264)

4

(165)

3

(44)

2

(13)

1

(35)

## Secondary Ratings

Ease-of-use

4

Customer Support

4.1

Value for money

3.8

Functionality

4

* * *

### Pros

"Its reliable performance and seamless integrations support cross-platform interoperability, enabling teams to maintain operational efficiency at scale. While there is still room for improvement in onboarding, configurability, and workflow customization, SPS Commerce continues to deliver value by streamlining business processes, improving collaboration, and supporting data-driven decision-making."

"It is a reliable EDI platform that supports secure data exchange, order management, and improved transaction visibility. While setup, integration mapping, performance, and support response time can be improved, the platform adds good value by reducing manual work and improving business process efficiency"

"SPS also maintains a large trading partner network, which simplifies onboarding new EDI customers and helps ensure compliance with customer-specific requirements."

### Cons

"I'm adding a new vendor number with a current trading partner that's already setup with SPS and i find it's taking to much time to get it done."

"We have multiple subsidiaries using SPS that created some confusion as a customer would be set up into the wrong subsidiary but this issue was corrected in a timely manner."

"I can't utilize the support chat for DMEDI issues because they don't even have logins to the program."

* * *

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SPS Commerce Reviews, Pros and Cons - 2026 Software Advice