Afterpay

RATING:

4.7

(254)

About Afterpay

Designed for retailers, Afterpay is an installation payment solution that allows customers to pay for products in installation payments, providing a more customized shopping experience. Customers can pay off goods/products in 4 installation payments over 6 weeks. Afterpay can seamlessly integrate with any eCommerce platforms within minutes. Afterpay minimizes financial risks and improves payment visibility with fully managed chargeback and fraud detection and daily settlement reports.

Afterpay Pricing

Please contact Afterpay for information on pricing.

Free trial: 

Not Available

Free version: 

Not Available

Afterpay connects merchants with the world's best shoppers. And no application fees mean more businesses sign up with Afterpay than any other payment service.
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Afterpay Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Afterpay

1 - 5 of 254 Reviews

User Profile

Ryan

Verified reviewer

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2021

A Must-Have for the Gen-Z shopper

PROS

it allows people to pay over time which drastically increases sales

CONS

the admin page of afterpay is limited and doesn’t allow for many things but the new UI looks promising

amanda

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Afterpay

PROS

Having afterpay as a checkout option has produced more sales for us not only in the dollar amount of the sale but even a sale with the minimum of $35. So a customer that wouldn't have purchased because of the total being a little more than they would like to spend at the moment afterpay breaks it up at no cost to them. Which in turn raises our sales and larger order amount. We love afterpay.

CONS

it is a bit costly with the fees that they take our per transaction

Reason for choosing Afterpay

more customers asked for afterpay over sezzle

Sara

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed January 2022

There is ZERO customer support

PROS

I like what the actual product is and it’s ability to provide customers with an additional payment option

CONS

I cannot get in touch with anyone that will help us. We have been trying to get on their catalog and participate in Afterpay day and other promos for the last 2-3 years, we were directed to marketing and told to upload our assets, we did that and nothing happened, then we sent them several emails, never heard back, emailed multiple different areas to find out the status, nothing, no response. To date we have never heard back or been added to to the catalog and can’t participate in their promos.

Twana

Apparel & Fashion, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

I LOVE Afterpay

I have loved using Afterpay as a store owner and consumer. My customers love it, as well.

PROS

It was really easy to set up, and customer service is easily accessible if assistance is needed. It is also easy to use, on the consumer side.

CONS

The fees are not clear. I cannot find the percentage that I'm paying, per order, anywhere. They need to be more transparent about that.

Reason for choosing Afterpay

I choose Afterpay because a rep reached out to me and asked me to consider it.

Niko

Consumer Goods, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Afterpay Review

Amazing!

PROS

The ease of use and integration is what we like and appreciate most about Afterpay. It is critical for payment processing to be as simple as possible for customers in 2022.

CONS

The reporting and administrative portals could be better. Would like to see a more comprehensive dashboard of sales and analytics.

Reason for choosing Afterpay

Pricing, customer service, and ease of use/integration.