Afterpay
About Afterpay
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Most Helpful Reviews for Afterpay
1 - 5 of 250 Reviews
Ryan
Verified reviewer
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2021
A Must-Have for the Gen-Z shopper
it allows people to pay over time which drastically increases sales
CONSthe admin page of afterpay is limited and doesn’t allow for many things but the new UI looks promising
Goran
Wholesale, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed May 2022
Afterpay worked great as a resource for our buyers
Our experience has been only positive with Afterpay. Our customers like their process, and so do we.
PROSAfterpay offered a great alternative for our customers. Buy now pay later is a growing trend and is here to stay. It is a great offer to pay over time with no interest, and Afterpay was easy to deploy to our site.
CONSAt this time, I have not yet found anything I did not like about Afterpay.
Reason for choosing Afterpay
We offer a few payment solutions, and Afterpay is primary.
Timothy
Music, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed March 2024
Customer service for refund and cancelation sucks
I book a hote with Afterpay using Expedia But then realized i had the wrong date but my first installment when out for the pay by 4 so me and Expedia call the hotel to cancel the date and Expedia refund me my money only to Afterpay withdraw after i show proof of cancelation and Afterpay penalties me for none payment and told we get back to you over a month ago
PROSMostly everything unti i had a refund and cancelation
CONSRefund and cancelation suck no one to talk to
Niko
Consumer Goods, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Afterpay Review
Amazing!
PROSThe ease of use and integration is what we like and appreciate most about Afterpay. It is critical for payment processing to be as simple as possible for customers in 2022.
CONSThe reporting and administrative portals could be better. Would like to see a more comprehensive dashboard of sales and analytics.
Reason for choosing Afterpay
Pricing, customer service, and ease of use/integration.
Sara
Consumer Goods, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Love Afterpay - great offering for our customers!
Our customers love the flexibility of afterpay's services
CONSfees for brands can be a bit high compared to other payment processors
Reason for choosing Afterpay
Afterpay had a better reputation in my industry