All Auction Software Reviews

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James

Verified reviewer

Legal Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Feature-Rich and Customizable - I wish I found them 4 years ago!

PROS

This software is extremely intuitive with the amount of transactions and scenarios it can support. The team is always responsive with any concerns presented. The team has built a product that can support your auction business at any scale.

CONS

I don't have any cons about the software itself. It works quickly and is reliable.

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Extremely satisfied customer this is now the 2nd project we have had built by auctionsoftware.com

This is my 2nd project/business built by auction software and we have been extremely demanding and every aspect has been built as requested. I have used 3 other software companies before going to auction software and we had nightmare situations with the other 3 companies that wasted a lot of money and time. With the other 3 companies either the software would not work or they could not debug and with other 3 companies used before Auction software they always had major issues with getting PayPal to work. . Auction software was excellent at debugging and making the software stable and THAT makes a huge difference and also Auction software's contacts with PayPal are excellent and they always get PayPal to respond next day and get the Payments working, THAT is worth it's weight in gold to us. What I like about our experience with Auction software is it's not ALL about money with them they ALWAYS want us to be happy. We still use them for development and maintenance and there is good accountability for hours but quite often we find the amounts we pay are more favourable towards us than actual hours worked, When it comes to work done for internal bugs for example, in those type of circumstances Auction software takes responsibility for liability for those hours and we are not charged for them and THAT say's a LOT about Auction software. They are not trying to squeeze us for every last penny, I find them to be VERY trustworthy and I could not imagine ever going anywhere else.

PROS

I liked the customization options as it is very flexible and can meet extremely demanding and complex requirements. I also liked that we did not need to spend a ton of money on branding design as it looked great straight out of the box. The support during and after development is absolutely great. The cost is a big factor for us and I find it's extremely good value for money. I had very bad experiences with other companies before using auction software and auction software turned things around for us simply because they can make stuff work and make the software stable

CONS

I didn't have any criticisms and I think that say's a lot

Avi

Education Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2020

Terrible service and outdated software

We've spent tens of thousands of dollars with Auction Software and ended up going with another company. We were never given access to our own hosting which we were paying for and had so many code issues with the application they have developed for us which made it easier to start from scratch.

PROS

Existing features that eliminate the need to develop from scratch.

CONS

Outdated software running on old Ruby version that cannot be updated.

Vendor Response

Avi licensed our S/W "TopExpert.com.au" project in 2018, referred another customer "Ilia T"as well. In Feb (2019) emailed as below. "Hi AS, I hope everything is well. We've made the unfortunate decision to shut Top Expert down due to no traction on the business side". So, we gave backup in encrypted form to run on their server. It was clear from on-boarding and very well spelled in Contract small & medium product is cost effective to go live in 3 weeks. We give front end code (React.js / DB, unencrypted) , back end code in Ruby or Node (Encrypted) , It's like purchasing Microsoft Office for $10 and asking to give the code of the MS office since you paid for it. Also path to upgrade to large was rejected. It is unfortunate that the customer says our code is bad, wants our source code. Say to us No Traction and go to another development company. Using our software, $160M credit card transactions processed in 2019/20. Our Policy is same for all, check website - BuyNow - FAQ - Q&A- 8

Replied July 2020

John

Food & Beverages, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Auction Software custom build

We started Blowfish (a B2B food surplus marketplace) in the fall of 2021. After months of discovery we felt it was best to work with an auction software company that was reliable and experienced. Everyone we talked to in the online auction industry mentioned Auction Software as industry leaders. Auction software has a robust development team that delivers. Our marketplace needed many customizations and Auction Software managed to provide us with everything we wanted. They are experts and i would highly recommend working with them.

PROS

- I was impressed with the overall quality. The ux / ui design is beyond what we expected. - inexpensive - Customer support and responsiveness is really good. We had a ton of customizations which required a lot of communication. Most of our communication was done through Casecamp which is their custom online project management tool. It was easy to use and was a big help. - Custom software provided a Project manager named [SENSITIVE CONTENT] who was very informative and helpful. [SENSITIVE CONTENT] was always available and an expert in the online auction space. Auction Software cares and want their customers to succeed. Blowfish would not be where we are today if we did not go this direction. We look forward to our continued success alongside auction software.

CONS

- Really not much in terms of cons. For the amount of money we spent we feel we have an amazing piece of software.

Reason for choosing Auction Software

They took the time to provide us with with the answers we were looking for. A number of recommendations from auction specialists.

Mike

Sports, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Lot of Cards usage of Auction Software

Tremendous support and encouragement! From the sales representative that I first dealt with all the way to the company [sensitive content hidden] who calls me to check in! Super great support!

PROS

I buy and sell sports cards and memorabilia. I run groups on FaceBook that we do the same. My goal is to build a site that was not dependent on FaceBook for sales. This was accomplished by my working with auction software. Still in my infancy on using it. So lots to do! However, they made what I asked and did a great job with it!

CONS

We are working on a few things to make it a bit easier to use. My target demographics is not the greatest computer users. So making the system more simple and easier was a goal that is getting accomplished. If I really need to list something here it was to make it easier and more simple. Their team listened to my input and accomplished what I needed done to make it more simple!

Reason for choosing Auction Software

Auction software was willing to customize their base application and they listened to what I wanted and did not dictate what I needed to do.

Matthew

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Successfully took on a challenging product

AuctionSoftware was not only affordable, but they were willing to step out of their comfort zone by working with 3rd party vendors for payment and shipping that they hadn't interface with before. Through the difficult parts of the project, our assigned project manager kept the team on task and communicated often with us to clarify requirements for the project to make sure we were satisfied with the implementation of our website. It was a pleasure to work with the entire AuctionSoftware team. I would highly recommend them for anyone that needs an eCommerce site developed for them.

PROS

- affordable - good communication - issues/bugs resolved quickly - project tracking was seamless in CaseCamp - team went above and beyond to ensure our satisfaction with the product - implemented new features that didnt exist in their base templates. This was a must for us and they delivered very well.

CONS

None really, the project took longer than expected to be delivered, but due to the complexity it was understandable. The CEO was very apologetic about the delays and worked with us and the team to ensure completion as fast as possible.

Takumi

Financial Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Long journey and been great! Far better than existing auction houses

Good to be independent and directly working with a team to fit your needs, they work quickly to fix bugs and have teams working at all times of the day. Great team and communication and project management, [SENSITIVE CONTENT] is a good manager of time and resources.

PROS

It is much more modern and modular. You can customize your software to make it easier to use and understand with your exact needs and the backend is much more modern and visually appealing/easy to use vs existing large auction houses. Definitely worth the money to customize it and have an easy to use and efficient backend specifically designed to how you do business.

CONS

Software development comes with bugs and glitches and there are always bugs/glitches happening, we are in a beta phase until that is all smoothed out. Must also be very specific with your needs for changes to the website, but again, these are all things that come with developing a software.

NDAKI

Computer Software, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Auction Software review by Postyourneed Technologies

With auction software , we have created a customized platform that improves buying processes and decision making for business buyers in Sub Saharan Africa by enabling them to publish their procurement needs in form of call for bids, allowing them to receive offers from multiple suppliers.

PROS

1.The Reverse auction engine supports the core functionality of my platform; hence it is the backbone of my platform’s operations. 2.The product is fairly easy to use. With customizations implemented to suite my business processes all users on the eco system can use it with ease 3.Intergartion with our business model and our partners services was fairly easy to perform, with great help from Auction Software’s team.

CONS

The existing features fit our current needs. However perhaps the supplier could have more flexible maintenance packages.

Reason for choosing Auction Software

Because I was able to evidently see how my business needs would be facilitated by Auction Software; The support that i got from the sales team and most importantly the value for money( Price)

User Profile

Jason

Verified reviewer

Wholesale, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

We launched our new company using Auctions Software from day one.

PROS

The Dev team has been very responsive and helpful since day one. We have been working with the team since the day we launched our company, so we've been learning as we go and the Dev team has been great at helping create solutions to help us streamline our operation.

CONS

I wish there was a way to fully integrate with Quickbooks. The dev team spent a good amount of time trying to develop the integration the way we needed it to work but there were a couple of hurdles we couldn't cross.

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Great partner to work with

Auction Software has been awesome to work with. As a startup, they have been very responsive to our constantly changing needs and priorities. We asked for some new functionality and the US team rolled up their sleeves and quickly developed a solution.

PROS

Their software was quickly implemented and has a lot of features that were ready to go on day 1 of going live. The development timeline was definitely shorter than anything we would have built from scratch.

CONS

There hasn't been anything so far that we have found.

Rob

2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2016

Good Team To Work With

I have been using this company for almost a year now to build my site. Progress is slow but steady. Raj and his team make every effort to understand what I am wanting for my site and generally accomplish what I am asking for. There are a few language barriers and misunderstandings to overcome but in general this is a great company to work with.

PROS

This software makes it easy to understand and follow the progress that the team working on my site is making and allows me to assist in any corrections that need to be done early enough in the development that it doesn't cause to big of an issue to repair, replace, or remove the item in question.

Teun

Consumer Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2017

A great platform and an awesome team!

The Auction software platform is a great base to start from. The team behind Auction software is even better. They help you to customize the platform to your specific needs. Changes are made quick. Advise is given on how to solve problems. Communicating through CaseCamp, E-mail, chat and webex with team members all over the world is easy as can be.

PROS

All the basic functionality is there at a very reasonable price. The team behind Auction software helps to customize the platform to your every need.

CONS

Don't know.

Timothy

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed August 2015

Straight forward, easy, and fast product tailored for the non-programmer to build a monetizing site.

Having worked with a few other programmers trying to find the most adaptable product to meet our needs, Auction Software has developed a great software package with the key features we were looking for in an auction platform. Very easy to use back end delivering on a professional looking front end pleasing to users both aesthetically and function-wise. We wanted an auction platform built on speed and with hours of research and practice with a few different products, Auction Software's choice to go with node.js as a programming foundation is noticeably faster when many users are utilizing the same resources. We have been happy with the support team's delivery of the product and services as promised. Modifications to meet our needs were reasonably negotiated and completed in a timely manner. We caught them in the middle of version changes and they still worked with us which isn't the case with other software developers out there. We have been very impressed and look forward to many profitable years using their product and future projects utilizing their expertise in software development. This is a great business in a box software package with the support and experience to customize for each individual business's idea of what the box should look like.

SJ

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2018

Great value and easy to deploy. Excellent support. Committed to customer success.

A fully functioning application in less time than otherwise possible at a reasonable price.

PROS

Speed to deploy and support from company is exceptional. It's also a great value that gives you extensive control over the deployment functionality.

CONS

"Out of Box" Admin panel could use some additional functionality. The company is very responsive to adding functionality when requested.

Nate

Fishery, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

The best Auction Software

This team was easy to work with and they helped make my dream a reality!

PROS

The software was customizable which is what I needed for the very unique industry I am in.

CONS

Nothing to dislike. The software and the team made the changes I needed.

Reason for choosing Auction Software

I chose Auction Software because of the customer service and pricing.

James

Retail, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Customized Build

I had an overall good experience with AS and their team.

PROS

I had a very difficult auction platform containing 3 different program companies and needed a specific solution to host and build a comprehensive auction platform. AS delivered even with a global pandemic and was able to work very hard over many months to complete my project. My particular auction service is unique and I am pleased with the results.

CONS

I do not have any cons at this time. I am still working with AS on some fixes and am confident they will take care of it.

Reasons for switching to Auction Software

The last product was developed in 1995. Time for an upgrade

User Profile

Tim

Verified reviewer

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

New client using Auction Software

PROS

The Auction Software team is one of the best project management groups I've ever worked with. They are very responsive and they follow up as well.

CONS

There aren't any cons to that I can think of regarding the software.

Matt

Farming, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed July 2022

Organic Crop Exchange

PROS

It was very user friendly and the design looked clean

CONS

There were more issues than we would have liked that popped up with features on the site not working properly.

Steve

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed February 2016

Communication is most important, and these guys are GREAT!

I will start by mentioning i had a prior experience with a Different developer that was downright awful, so I began my business with AuctionSoftware.com a bit nervous. Needless to say, I am so glad that i took the chance! Raj & and the entire Team were a Great help all along the way. Between all of the customizing and developing of our Industry specific Auction-House , we had a LOT of requests. Each and every one of them was handled in a professional and short time-frame. From notifications, watch-lists, RSS feeds, sponsor tabs, membership levels & much MORE .... they had their hands full! I am a tough critic, and i have provided a solid 5 stars here. This group of developers/designers have their stuff together! All of this has come together in a reasonable amount of time and quite easily! We Very much look forward to our ongoing business, together. Thanks Raj & Yaprak !! Regards, Steve G. CoralReefAuctions.com Reefdr.com RainbowReefCorals.com

Frank

Consumer Goods, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed December 2019

Everything You Need to Run an Online Auction Business.

We are a small auction business run out of our home. This product gives us the look and feel of a dynamic business.

PROS

We can control everything we need to before, during and post auctions. We were able to design our intro page to fit our specific business and style. It is web based and accessible from anywhere via your phone and mobile app.

CONS

The hardest part is the pricing license cost right up front. It is a lot of money for a small business to put down before you see any return, but they do offer a free-trial

James

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2015

A beacon in the dark for me

Some people know a lot about web development and programming, I'm not one of them. For me I knew what I wanted but had no idea how to get there. When I first started working with Raj at Auction Software he patiently outlined the process and estimated time frames. Throughout the process I've made many changes and added features not in my original plan. Each time, Raj and his team adapted to my changes without complaining or sandbagging. When I found it necessary to call Raj, if a message was left I never waited more than the same day return. His team has responded to me with respect and non judgmental replies. As a matter of fact there have been times where I had made mistakes. Each time the response was "no problem, we'll fix this". My site may or may not be more complicated than others, but Auction Software has made it look, feel and function simple. Thank you Raj and to all that have helped

Fred

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2017

Great exerience. People are good to work with.

PROS

Most: The ability to customize the software to our unique requirements. We had a number of specific and unique processes that provides us with many improvements in our business.

CONS

Cons: This is not a criticism but the Time zone difference between me and the development team was at first challenging. I am not the sharpest at 7 AM. However, once I got used to it, all was well.

Sveta

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2015

An exemplary team

I'm incredibly happy to have found AuctionSoftware in my quest for a company to build an auction platform. I had initially assumed that I would use AuctionSoftware for the platform development and hire another company to do the web design and development. But AuctionSoftware turned out to be a one stop shop. The team has not only Subject matter experts in Auction software (AuctionSoftwareMarketplace.com) , but also brilliant web designers and developers. The team is highly professional, very easy to work with, thorough, responsive and very flexible. The same project would have cost thrice as much and taken twice as much time if implemented by another company. Raj and team are truly exemplary.

Jay

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2015

Exceptional online auction expertise

I was looking for a team who really understood online auction systems to do my site. Auction Software Services did a great job at a good price. I'm very happy with their work and my experience working with them. They are pleasant, thorough, flexible, and responsive. They clearly aim to do an excellent job and are very capable. It's obvious they've done this many times before. Their task tracking system provides ample and easy communication and helped keep us organized. Having someone in the US in addition to the team in India allowed them to be available around the clock, which was handy. I look forward to a continuing relationship with them on this and future projects.

Ankit

Used less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2018

Proactive management and good customer support after product delivery

PROS

Quite a response and fast flow while bidding. Good accountability on bug fixing. Good user experience Great Support

CONS

The UI keeps creating the problem. More new bugs shouldn't arise while solving the old ones. Server team could be more attentive and fast.

Showing 1 - 25 of 142 Reviews