All Brandboom Reviews
1-25 of 40 Reviews
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Gary V
Verified reviewer
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Brandboom Supports Small Businesses Worldwide!
supportive and progressive.
PROSMostly the ablility to create presentations and collections very quickly and easily to then share via link anywhere.
CONSNothing really, its pretty well rounds and user friendly.
Vendor Response
Hi Gary, we're so glad to hear our platform has made your sales experience quick and easy! Thank you for taking the time to leave a review!
Replied February 2022
Dennis
Wholesale, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2022
Useful For Growing Your Wholesale Business
It has been good. It is easy to use. There are a few pitfalls that we fell into. Like learning how to delete old items that we will never sell again. We had to delete all of the old orders first. Then this would throw off our inventory as they would go back into stock once the orders were deleted. We learned we had to export inventory move the saleable inventory stock, to the stock column, then delete the old orders, then delete old items, then upload the csv file to update the inventory accurately.
PROSThe upload feature is the best. We can easily add new products using a csv upload, then add pictures through the website. Even video can be added to each product. We receive many different styles/sizes in each delivery from our vendors, they all become saleable in a short time.
CONSIt has features that we don't use. We don't use the invoicing feature. We don't use the shipping cost feature. It is basically a great showroom for our retailers to shop our wholesale business.
Reason for choosing Brandboom
These other shops would be put behind a log in wall, that our staff would have to manage. Then each platform would be taking a cut of the payment. Also many of our customers still use paper cheques to make payment on their COD order. There was no way for them to work with them.
Lukman
Apparel & Fashion, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2022
How can I make sale my brand on Brandboom, Cause not happen yet since I was in Brandboom 3 years ago
never make sale, I don't know event the Lead and activities is increased from started, and surely I really need help, trick or tips to make sale and brake US market with Brandboom, please let me know if any idea or suggest about it.
PROSI don't know yet. this years was the 3rd my brand registered on Brandboom with the purpose I want to expand and introduce the brand to more buyers from Brandboom's member. even the buyer whom left the email address on (connect) it, and I was tried the approach the buyer and still not get reply from it. I don't know how this is really make happen.
CONSjust wonder how the Brandboom really wholesale platform Bussines
Reason for choosing Brandboom
to make More sale with wholesale platform online my Brand to more Buyers.
Sari
Wholesale, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2022
Diplomacy on Brandboom
I love the service but I definitely think a few more tutorials would be helpful in making the most use of ur overall.
PROSIt’s great to send links to buyers with new products and images. Great to track who and how many people are actually viewing your presentation- easy way to have user friendly line sheets.
CONSUpdating and deleting product- sometimes is hard to navigate. Especially if one of your orders contains the product you need to update.
Reason for choosing Brandboom
I’m more familiar from past experience honestly!
Sara
Wholesale, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Nice looking presentation
We have a dedicated [SENSITIVE CONTENT] and she is very helpful. They worked with my internal software to create links. The order link that we send customers is the best- so pretty and easy to use
PROSBrandboom is easy to setup and really gives a nice looking professional presentation to our buyers
CONSBe patient learning how to add products- it is not completely intuitive
Reason for choosing Brandboom
better program and good value
Reasons for switching to Brandboom
they discontinued the product
Damie
Wholesale, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Amazing Team
Business growth over 60%
PROSAbility to run reports, stats, track eccommerce orders, and find new buyers.
CONSWhen a brand is retired or deleted, the numbers are removed.
Reason for choosing Brandboom
Ease of use and price
Vendor Response
Wow, we're so happy to hear your business has grown 60% using Brandboom! That's exactly what we strive to do with our platform. Thanks for taking the time to leave a review, Damie!
Replied February 2022
Witt
Apparel & Fashion, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Our experience
Overall great experience outside of the one or two ghost orders a month
PROSConnect has brought us tons of great new clients
CONSWish there was a way to remove an items size without exporting previous orders.
Lisa
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Brandboom perfect B2B for my business Girl Power Sport
Brandboom is easy to use. Customers love the ease in which they can select products they would like to purchase. The quality of the B2B looks very professional and features the product perfectly. I like that I can print PDFs of my line sheets straight from brandboom.
CONSThe retail stores that I work with who struggle with technology are consistently being locked out of brandboom and can't get in to view my presentation. I wish they could view the presentations without passwords.
Sandra
Wholesale, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Buyer friendly and intuitive software for resale
I love the company and most of all their customer service. Brandboom has become synonymous with our agency thanks to the efficiency it brings to the buying process.
PROSI love that our retailers constantly say Brandboom is the easiest software they use in the industry. Despite our brands using other systems, our customers ask to use brandboom instead due to the intuitive approach and ease of ordering.
CONSThat it is not more popular than NuOrder LOL!
Reason for choosing Brandboom
Much more rep friendly.
lucas
Apparel & Fashion, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Brandboom Rocks!
From customer service to custom integrations, brandboom NEVER drops the ball.
PROSBrandboom makes it easy to upload your products and sell the wholesale to clients globally. It integrates with most ERP systems as well, making it easy to track and follow through orders.
CONShonestly not much. Brandboom is a critical tool to my business.
Reasons for switching to Brandboom
too expensive, bad/unintuitive user experience both internally and externally
Jessie
Apparel & Fashion, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2022
great for sales showroom
Customer service is very accommodating and available. [SENSITIVE CONTENT] He is amazing.
PROSIt is easy to organize the products for the sales team to use
CONSUnable to change size features once customer orders have been placed. If deactivating products should have an option for buyers to review new items to buy. Mass edit on products would be nice. Creating line breaks on the line sheets. Currently, support integration with our wholesale logistic program.
Vendor Response
Jessie, thank you for your feedback, we truly appreciate it! Here's some solutions to your suggestions. For more details, feel free to contact our support team or check out our Knowledge Base for step-by-step tutorials! 1) For changing size features once an order is placed: The easiest solution is to set an old size to inactive, so buyers can no longer select it. 2) Mass editing products can be done via spreadsheet import. 3) You can add line breaks and dividers using our line sheet customization tools.
Replied March 2022
Andrew
Wholesale, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Brandboom easy to use
Overall easy to use and intuitive
PROSNotifications when buyers view or place orders Easy to load products and create presentations Easy to revise and adjust products/ orders
CONSHorrible when launching new updates. I have complained dozens of times the need to BETA test. Instead Brandboom does these haphazard updates and causes issues like not being able to log in, or see order. I would give a 1 out of 10 when launching updates.
Vendor Response
Hi Andrew, I apologize that you've had issues with our updates in the past. We've been working to minimize these issues moving forward. Since expanding our Quality Assurance team, we've been able to increase our testing abilities and have had very few complaints regarding updates in the past couple of years! If there are any remaining concerns you have, please don't hesitate to reach out to us via live chat or support@brandboom.com, and we'll be happy to assist.
Replied February 2022
Jenni
Apparel & Fashion, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2022
Brandboom has changed my business
I am able to sell all over Australia and New Zealand without leaving my showroom. It has changed the way I do business in a very positive way.
PROSI enjoy using the product. Its easy to set up new presentations and customers find it easy to use. We have had two seasons with no showroom visits due to lockdowns, but customers can still place orders. Now that they are used to placing orders this way, my face to face contact is minimal and this is a huge time saver. I have also been able to take orders from remote stores who don't travel to the city.
CONSThe software updates can be annoying as the format of the order forms change.
Vendor Response
Hi Jenni, we're so delighted that Brandboom helped keep your business flourishing during the lockdowns. Thank you for your review and feedback!
Replied February 2022
Melinda
Retail, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2022
Great but needs a few additions and tweaks
I’ve been happy with the overall product, it is quite expensive as I not use the catalogue function and have no interest in their AI that sources need shops. This is because I’m based in Australia and the shops are mostly in the US and definitely not the right fit.
PROSEasy to create a beautiful looking wholesale catalogue with the added bonus of an ordering system
CONSSome of the back end features are a bit clunky and time consuming. Customisation of the look of the catalogue is quite limited. Would love an intervention with xero to keep inventory up to date automatically rather than manually
Reason for choosing Brandboom
Time to set up shopify
Rahim
Apparel & Fashion, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Brandboom User Review
I used to have to send pdf's and order sheets to customers who would have to fill those out by downloading and then then emailing me back with their orders. A very tedious task to say the least. Brandboom has solved that problem by letting me create catalogs and share them with my clients. Buyer sign up is simple and easy so its much faster then the old method. Connect is another feature which i am still experimenting with but i can see that it is very intuitive and has already found me some leads.
PROSThe intuitive features are very easy to use. Adding products is so easy to use, you can create collections and Drag and drop your products into those collections. Next Create a share link and voila we're ready to email to our clients. Its as simple as that! Also Brandboom's popularity almost makes it industry standard so its the smartest choice in my opinion.
CONSThe price is could be a little cheaper but nothing is free.
Vendor Response
Thanks for leaving a review, Rahim. We're grateful you've trusted Brandboom with your business. And we're so happy to hear that Brandboom has helped streamline and simplify your workflow!
Replied March 2022
Todd
Apparel & Fashion, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2022
Fills a gap in apparel software!
Overall it has saved our asses several times and has improved accessibility to our wholesale offerings in a world where ready-made tools for manufacturers and buyers are usually not so easy and user-friendly.
PROSIt provides a simple and intuitive way to quickly and beautifully build a line sheet online or for print offline. Ideal for trade shows and readily interfacing with buyers. Cuts out the entire need for a graphics guy and a printer to put together the entire line when presenting at trade shows or sales pitches.
CONSThe terms and interface can be clunky at first but become more intuitive with use. That said, the learning curve is more of a slight slant and can be grasped by anyone capable of the usual point and click operations.
Reason for choosing Brandboom
It happens to be the only and best product for a manufacturer like us to quickly and easily put together a comprehensive line sheet without having to reinvent that wheel with a designer every time we update the line!
Sandi
Consumer Goods, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Brandboom Ease of Use
Personally I have had a great experience with Brandboom I especially like the ease of getting help immediately when I need it Ethyl has been a Superstar!!!
PROSEase of use for both sellers and buyers alike
CONSNeed better access for use with cellphone
Vendor Response
Hi Sandi, thank you for your feedback. We love our support team as well. I'll pass this on to Ethel!
Replied March 2022
Raj
Warehousing, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed February 2023
Good tool for Wholesale selling platform
It is a cost-effective solution for small-scale busineses doing B2B Wholesale Ecommerce.
PROSBrandboom has integration with Blastramp ERP
CONSIt doesn't have all the order management features like Joor. The technical support from Brandboom takes a very long time.
Reason for choosing Brandboom
Brandboom was the cheapest out of all
Scott
Apparel & Fashion, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Brandboom - highly recommend
This is the only system we need to manage our ordering process and management and it is perfect for our needs
PROSSystem is easy to use for order management but also easy for our clientele to generate and manage their own ordering process!
CONSI have not had any issues with this program
Denny
Wholesale, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
My BRANDBOOM experience
Once it has been in place for 6 months, you get orders daily. Some of my customers prefer this method of buying
CONSI would like to be able to download the Brandboom orders in a format that could be easily uploaded into my IN-HOUSE portal
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Brandboom for BTB
Our team likes it and will continue to use it.
PROSI liked how simple it is to use and teach. We have reps that are not as familiar with tech and this was very user friendly.
CONSThere are features that need to be added, like a tracking option. Also an option to list if the order was shorted.
Reason for choosing Brandboom
Brandboom was easier to use and many retailers already have it.
Nat
Apparel & Fashion, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed January 2022
Decent
Good overall for medium size businesses with limited SKUS
PROSFeatures are good to connect you with clients
CONSNot very user friendly, doesnt have alot of capabilties that other platforms offer
tiffani
Apparel & Fashion, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2022
Its Easy, but could be better
We've been using this for years to make linesheets to send to our wholesale customers. It's easy to set up and manage.
CONSIts pretty basic for the price. Would love to see it synced with our shopify store to automatically import product like Faire.
Vendor Response
Thanks Tiffani, we really appreciate your feedback. We've heard our users request for a Shopify integration, and I'm happy to say we now offer one! You can now sync your products and inventory directly with your Shopify store. Feel free to let your account manager know you're interested, and we'll get you all set up!
Replied March 2022
Matt
Apparel & Fashion, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed January 2022
Good for wholesale clients
Connect program needs work and could be much better.
PROSLine sheets and ease for clients to use.
CONSThe buyer connect program and dead beat buyers who place orders through the system.
Vendor Response
Hi Matt, I'm sorry to hear you've had issues with buyers on Connect. We do go through a vetting process for each of our buyers, but if you feel an account slipped through the cracks, please feel free to reach out to us at support@brandboom.com. We'll be more than happy to look into the issue for you! If you've experienced a buyer that submitted a purchase order but didn't have the funds to move forward with it at this time, we also recommend utilizing our deposit requirement feature! This gives sellers more assurance when working with new buyers for the first time.
Replied February 2022
Nate
Apparel & Fashion, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
organized
This software is very easy to use and navigate through.
CONSit can be difficult to run certain reports.