Great

Easy process and wonderful appearance, highly responsive, friendly service

Direct customer discussion needs to be improved either by WhatsApp or any other related programs

Our website is always functional, we have wonderful support, and changes can be made quickly with very little effort when required.

We really enjoy the ease of use, it is very intuitive to what our needs are and the customer support has been wonderful.

I cannot think of anything that I do not like. If I was not able to figure it out myself, the support team was always quick to reply and provide a wonderful experience.

It was one of the first eCommerce products I have had experience with.

Limited ability for my team to add/edit products, manage customers, etc.

Overall, I am pretty satisfied with our partnership.

I like the service we receive from the team and the user-friendliness of the website dashboard. We have a great team that is very attentive!

Sometimes the projects are delayed and there are occasionally minor misunderstandings.

Positive.

Our site allows for easy categorization and organization of our various product lines in order for our customers to easily find and understand options and pricing. The ability to customize to our design and to add imagery and videos is a nice feature.

We have not been able to easily identify how to pull down complete data for sharing with customers or other platforms.

People that login in to the site are registering with us and asking to join our email campaign.

The functionality is very diverse and give us lot of ways to help our customers view and engage with our site.

Limitation of attaching some pictures than need to have very particular size and dimensions. Ease of adding new products can be friendlier.

Team is great and very helpful. [SENSITIVE CONTENT HIDDEN] has great communications skills and get thinks done correctly.

it is much faster than our previous website and has more options.

There are some glitch and items that can be easily approved but current system is too complex. For example: for product color you have to do pricing for each product which is redundant. There should be two options where you can simply select the product colors and other options where you can put the pricing if there is a different cost for different colors.

Very good with helping and if they can't help right away, they do send updates

I wish there was more we could do on our end in terms of updating the site

My overall experience has been very good. I feel that most issues and requests are handled in a timely manner which can be very helpful when things are needed updated quickly.

I like the customer support management tickets the most. When working on projects, having the requests being worked on individually and separated by tickets can be really helpful to ensure that projects are completed on time.

It is a small thing but being called to complete surveys can be very inconvenient.

it's a platform already configured for our industry, so implementation was simple and all necessary features there

maybe 3-D or virtual renderings could be improved

Good and easy to use.

Easy to use and everything is organized in a way that I can manage.

Nothing stands out as being a con. I suppose the UX could be sleeker. But not that important to us.

Me parecio muy intuitivo y facil de implementar tiene una gran variedad de herramientas supremamente utiles.

No me parece que tenga algun error o falla me ha funcionado muy bien.

The team always responded to me in a timely manner when I had a question or problem.

This team made my website user friendly once we worked out a few bugs. It made my job so much easier once everything was integrated.

We could not initially integrate properly with SAGE, however once we realized the fields that were no communicating with the website, they were able to fix the issue.

Very courteous and professional customer support.

Great website with good functions and high user friendly.

Nothing in particular. Generally happy about the software.

In summary, I'm happy using the software because when I do have a problem the support team responds promptly and definitively, and that makes up for some perceived issues.

Many custom-flavored features tailored to our market. Easy to learn how to use. Very flexible product management options. Consistent uptime and response speed compared to competitive products.

Though most features are great/good/satisfactory, there are some features that need to be updated, at least on our current eWiz platform version (not the newest one I think). Of particular note are item management via upload/download, the search feature and user interface could use an update to make it more intuitive/easier to use for beginners.

excellent!!

Working with them has been great. Our old website provider closed, so we were happy to switch and they made the process seamless.

No negatives really. Only con would be additional costs for certain changes, but it is worth paying for as it takes them time to make the change.

This software is easy to navigate and user friendly

At times it can load slowly but not enough to affect the usefulness

Working with ewiz is very easy and response time is good.

The ease of adding new products and changing products when needed

Being able to show the items under the category in better order

Adding products, creating promotions, importing/exporting reports and categories

creating landings pages takes a few steps and uploading images is sometimes a hassle image also become low res at some points

great site function and service

Great Product and Service team tech support

all positive results overall and tech support

The integration has been pretty smooth and the ability to develop and manage information are pretty straightforward

Sometimes we experience glitches and other minor malfunctions.

The best.

The speed of our website is unlike any platform I've used before.

I honestly don't have any complaints regarding this software.

Our website has only been live for a month, however we've noticed a significant amount of engagement compared to our old website in terms of feedback, registrations, subscriptions. It provides us with a higher level of credential than previous. Your website is your shop window!

Mobile friendly a big tick, easy to navigate, assistance in migration from old website helpful.

Image upload process not quite as easy as I would have liked.

Everything that I asked for was delivered in a timely and professional manner

Very quick response times with any questions

Sometimes there were language issues (Indian programmers with some difficulty in understanding and communicating in English)

Easy communication with developers. Also I can work on the website most of the time without needing extra help.

In the past we used to have the ability to do more edits but our ability was disabled over time and we would have to ask the developers for help.