Inventory Planner

RATING:

4.6

(36)

About Inventory Planner

Inventory Planner is a software solution that helps businesses manage and plan their inventory to minimize overstocking or out-of-stock issues. It is deployed as a web application and is compatible with any device. The software caters to businesses in the eCommerce industry, and serves all sizes of warehouses. The main functionalities of Inventory Planner include demand forecasting, returns tracking, supplier management, load optimization, automated alerts and purchase order management. Managers can monitor key performance indicators (KPIs) using various reports related to assortment, overstock, sales performance and more.

Inventory Planner Pricing

Starting at $249.99/month for 1 connection or warehouse & 1000 SKUs.

Starting price: 

$249.99 per month

Free trial: 

Available

Free version: 

Not Available

Inventory Planner assortment reports

Inventory Planner Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Inventory Planner

1 - 5 of 36 Reviews

User Profile

Andy

Verified reviewer

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Excellent service for staying on top of purchasing

We needed to identify what was selling, what was dead stock and what we likely to run out of before the next delivery arrived. With long lead times this is tough to manage but IP has really helped us step the business up.

PROS

* Easy to get started, although takes some work to set it as needed * Excellent API for automating works flows * Pricing and automated price reduction when your stocked items falls * Summary level and detail drill downs allow questions to be answered and reviewed in one place * First rate suppport team

CONS

* Company has grown quickly and there have been occasional bugs or issues that have impact on availability * reconciling invoices against POs is tricky as there are not enough "extra charges" boxes and no way to reconcile multiple invoices against a single unless you keep a separate record outside of IP

Reasons for switching to Inventory Planner

Price and functionality

Vendor Response

Hi Andy! Thanks for sharing this review with other users, so more customers can discover how IP can be a great asset for their business and how IP has helped your business. Feel free to let us know if you need any help with anything! The inventory Planner Team

Replied June 2022

Ryan

Consumer Goods, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Great Product

Very quick and easy to understand where your inventory problems are at, how much you should be ordering, and alerts to bring issues to your attention proactively.

PROS

The ease of navigating your entire inventory picture is hard to beat. They've done a great job with all relevant info at your fingertips and with lots of customizability on what info to show, and pop-ups with other critical info to condense a lot of information in a compact area. Just one example is the Demand Planning capability: It allows you to see at a glance whether you've had stock-outs of a product in the last X months, how many units per month you've sold, incorporates that into a forecast, but then also allows you to simply see that info and make your own determination for demand. In that same Replenishment area of the product, you can see shipments you have on the way and when they're scheduled to arrive, how many days/months of stock you have and PO cover ordered, etc...It will even take into account how much you're going to lose in sales dollars per day if you stock out. All of this integration with BrightPearl is excellent. We haven't even scratched the surface of the reporting features yet, but they are plentiful. Support has also been excellent and they've added features we needed based on our feedback.

CONS

Purchase orders could use a bit more customizability. A few more custom fields so that we can add extra info on line-by-line basis as needed would be great.

Vendor Response

Thank you for your review and feedback, Ryan. We're working on improvements to the purchase order now so that it will be more customizable. It's great to see your store growing!

Replied June 2019

Adam

Sporting Goods, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed May 2022

When it works it's OK... when it doesn't it is a nightmare

Disappointing sums it up. They promise a lot but the problems cause huge headaches and loss of money. As I write this we have >30 POs we need to place in order to receive stock before a 4-day holiday weekend... we cannot even add a single item to a purchase order! Purchasing is a business critical function and Inventory Planner simply cannot be relied upon.

PROS

When it works it makes purchasing straightforward. The forecasting aspect works fine. It's easy to import and export purchase orders.

CONS

There are frequent periods where Inventory Planner does not sync with Shopify. At these point the system is rendered useless as data is not up to date so purchasing cannot be done without taking a huge gamble. There are periods where there is zero functionality - usually when the sync is not working. Here nothing whatsoever will correctly load. It is as if they don't have enough AWS server capacity to deal with data and it backs up all the requests from their clients, freezing it for everyone. When there are extended periods of downtime there is a risk of data loss through syncs failing. Customer support is barely interested. Brief replies with no real care or concern of the business impact of the problems they are causing. For the high price paid we expect fast responses from people that resolve things. There are other annoyances e.g. it is not possible to merge multiple purchase orders from one supplier.

Reason for choosing Inventory Planner

There are few Shopify-focussed purchase order management systems that tie in with other systems we use e.g. Peoplevox.

Reasons for switching to Inventory Planner

We switched to Inventory Planner as part of re-platforming to a Shopify Plus and Peoplevox setup.

Vendor Response

Hi Adam, I'm really sorry to hear that your experience with us, hasn't been as you expected. In order to address your concerns all together and raise the priority to get everything fixed ASAP. Please send us an email to support@inventory-planner.com, please include your account details and all your issues so we can proceed to support you better and improve your overall experience using our software. Thanks, The Inventory Planner Team

Replied June 2022

User Profile

Ben

Verified reviewer

Retail, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Very easy to use. Very quick and accurate - has almost eliminated out of stock for us

Outstanding. For the price, the customer support, the training webinars and youtube videos, detailed documentation - it really is unrivalled and we have tried so many different systems. Thoroughly recommend!

PROS

It is very fast, never having to wait around for it to load up and recompute constantly. It syncs all the data in the background every few hours which means rapid use. The forecasting is top notch and takes into account so many variables, seasonality, vendor/product growth and much more and then simply advises you the amount to order. Again based on minimum order quanties, carton quantities, pack sizes etc. This makes for easier ordering and our suppliers appreciate our Purchase Orders matching their systems. Inventory Planner also integrates seemlessly to a ton of different systems which we also use and makes it very fast and easy to use for the whole team. You can also export orders and data very fast to excel/csv, we can pull data from tens of thousands of products with all their forecast data from inventory planner to excel in less than ten seconds.

CONS

Nothing! Genuinely nothing at all, just wish I had found it sooner.

Vendor Response

Thanks so much for your feedback! We love to hear that Inventory Planner has helped to eliminate stockouts.

Replied October 2020

User Profile

Isidoro

Verified reviewer

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Finally inventory management made easy!!

Very good experience since the first moment. Loaded all my data in very short time, all was nice and consistent. Had some questions on the forecast result and the team supported me all the way. Also, a couple of minor issues appeared and were solved in no time. Excellent solution!

PROS

Integration was a breeze with Zoho Easy data loading process via flat-file too Outstanding customer support Decent user interface and very powerful search mechanisms

CONS

Could have nicer graphics Not being able to trigger data synchronization Posibility to customize the solution (my company logo, etc...)

Reasons for switching to Inventory Planner

Looking for a more robust solution

Vendor Response

Thank you so much for your feedback. Glad to hear that Inventory Planner helps streamline your forecasting and purchasing! We're currently working to add invoice syncing with Zoho and will let you know as soon as that's available. All other data can currently be synced manually at anytime (in addition to the automatic daily sync). We'll also reach out with directions so that you can add your logo to purchase orders in the account settings. Thanks again for your support!

Replied November 2020