Kentro has been a huge time and money saver for us. Compared to a tool like NetSuite, functionality is almost identical at a fraction of the cost. As a data scientist, Kentro allows me to streamline my reporting processes, by consolidating all of our cross-channel metrics in one place. It is easy to pull reports with dynamic filters, allowing users to splice and dice the data as needed. We are able to connect to all of our third party tools, which allows for a full funnel view spanning inventory, fulfillment, marketing, finance among many others, which has saved us countless hours of data consolidation and analysis. Additionally, the team at Kentro has been extremely quick and effective in responding to any questions I have had. Highly recommend!

No major red flags - it has exceeded expectations. Kentro seems to have a solid foundation, with many new features on the roadmap, particularly added functionality for demand and revenue forecasting.

Improved our inventory truth and visibility.

WMS integration, PO fulfillment, invoicing

A little buggy at first but easy to fix.

The integration of processes and visibility over data

I find it not really practical in terms of lacking some features and the layout of fields and boxes

The staff is extremely helpful in adjusting the system to my company's needs, overall a great experience working with Kentro!

The software is very user-friendly and has multiple features which simplify the day-day operational responsibilities due to multiple automated data syncs.

There was a learning curve, as with any new software!

I love kentro. Use it day to day almost all day and it does EVERYTHING necessary. It has helped us tremendously in variances with out inventory, traceability, and reconciliation. Without kentro our inventory department would be a disaster.

I think the best part about kentro is how customizable it is. Whenever we want to add something or improve a part of Kentro or process it’s always manageable and easy to fix. The real time features and historical data is all very useful. Building reports in kentro is a huge help and being able to export them.

I can’t really think of anything that I like least about this software. It’s very practical and useful for all of our day to day needs. Nothing is a con and if there is a con it’s easy to be fixed.

Kentro is a very simple system to use, I like the integration with the other platforms I use on my day-to-day. It has improved my work efficiency. Superb customer service!

The system keeps improving, after I find an area that could work be more efficient, I quickly get support from the kentro team to automate and make changes as we go. So it may not be as intuitive at first, but there's usually a way around it to make it work.

Inventory Management, Fulfillment.

Incredibly easy to deploy with impeccable technical support whenever needed. The value for money is incredible considering all that Kentro does for our business. Works incredible well with our custom built software and integrates with our more plug and play services such as Shopify. We save a ton of time and money with Kentro.

We have not had any issues with Kentro to date.

My experience has been great, Kentro has automated a lot of my work and reduced tedious tasks.

My favorite feature is the ability to map most every function of PO's by vendor. It allows for unique labels/ template profiles according to vendor guidelines.

What i've liked least has been my inability to add tracking to multiple shipments at once. However, i'm hopeful that it's a feature that will be implemented soon enough.

As someone who is a little tech challenged I love using it, I think it is super easy and manageable.

Super easy to navigate, as someone who gets nervous about adapting to new platforms, I was able to pick it up fairly quickly. It is also really adaptable to many uses which I enjoy.

My only complaint is every time I click on an order under sales orders, it takes me back to the home page of orders instead of staying on the specific page.

Seamless integration of sales - shipping - inventory teams. It is easy for my team to keep track of shipments and timelines.

Sometimes the format is difficult to navigate, for example scrolling left and right in different lines (e.g. orders)