All Mergado Reviews

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User Profile

Hana

Verified reviewer

Marketing and Advertising, 1 employee

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Great tool for feed management

Mergado helps me to do feed management efficiently. As a PPC specialist I use it to create and optimize product feeds for Google Merchant Center, Zbozi.cz (Sklik) and to create dynamic remarketing feeds for non-retailers & DSA feeds for Google Ads.

PROS

It is very easy to use and in case you need an assistance, their support reponds usually the same day. I like its market with add-ons. I personally use Feed Image Editor which is great for PPC advertising. It allows you to edit product images in bulk. I also appreciate their constant work on adding new features and organizing free workshops to learn to use it efficiently.

CONS

I would appreciate more add-ons useful for PPC advertising, right now they are mostly oriented for price comparison shopping, but if I think about it, I can't think of any PPC features missing in Mergado.

Vendor Response

Hello Hana, Thank you for your honest review. These reviews will help our team to continuously improve the Mergado service.We appreciate your good experience with Mergado.

Replied April 2022

Jakub

Marketing and Advertising, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Very useful tool for funny money

I definitely recommend this app for marketers and e-shops. It saves you lot of money and helps you to fix your data very fast.

PROS

It takes you some time to understand functions and workflow of Mergado app but then it's very powerful tool for editing XML feeds for many services and platforms. It costs literally few bucks and helps you solve many problems with data feeds. You don't need to call (and pay) developers and you can change data by yourself. Very fast, very easily. It offers also many premium apps for automatic bidding, data import and some analytic tools and it is all fully integrated into Mergado. We recommend this tool to many customers.

CONS

It's not easy to understand this software from the beginning so it takes you some time to study. But it depends, if you are experienced user of this kind of apps, it's not so complicated.

Vendor Response

Hi Jakub, thank you very much for your recommendation. We offer free Mergado basics training for every new user, where they can learn a lot about how to use Mergado. At the same time, the user can always contact our technical support during the use of the application, which is always happy to help. Our technical support can be contacted at mergado@mergado.cz.

Replied April 2022

Ondřej

Marketing and Advertising, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Best for feed

PROS

I Sas really surprised when i have started to USD this program. It was easy and powerfull program.

CONS

I think everything is ok. Easy for using

Alexander

Textiles, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Application in a small webshop

Everything works responsibly. During 3 years of using Mergado, we had only once a technical problem. Luckily, I managed to reach the technical support and in a few hours the problem was solved.

PROS

What I like the most, that anything can be realized. You can work with every base data. Further you can applicate different conditions and action data.

CONS

If you use many products, the price is a bit high.

Reasons for switching to Mergado

In the previous program I could not process some inquiries. Due to processing lot of data the system worked slowly.

Vendor Response

Hello Alexander! Thank you for your honest review. These reviews will help our team to continuously improve the Mergado service. Also,Thank you for the kind words for our support team. Our support team is here for you whenever you need help with Mergado.

Replied April 2022

Ladislav

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2023

Great tool for feed management

With Mergad we are able to modify feeds to better optimize campaigns in PPC advertising systems. Very often we use it to adjust parameters for new ad systems or to set up custom labels e.g. in terms of margin etc.

PROS

Mergado is very easy to use. I really like editing the feed for each ad system without having to contact it specialists. The cost of using it is commensurate with the benefits this app brings.

CONS

Sometimes there is a longer support response time, but this is by no means essential.

Martin

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Mergado - complicated things made simple

PROS

What I like most about Mergado is its complexity and endless possibilities of use. If I remember correctly, we managed to solve every problem in the feed thanks to this platform.

CONS

Here it is quite complicated. The only thing I can think of is that it is not easy to use at first. However, the Mergado team regularly organizes free trainings where they explain everything clearly and simply.

Matúš

Retail, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2023

Multitool for feed management

We work with Mergado daily or weekly. We have one master feed which we alter and export as mutliple new feeds. The ability to do any needed changes or new exports swiftly and without any programming is the main benefit of this tool.

PROS

Works reliably, which is the greatest benefit. The UI is easy to use and comprehend, how it works. Mergado also has a store, which offers some useful add-ons, which allow you to do even more automated work with your feeds.

CONS

The technical support is very good in terms of knowledge, however there were cases, where I would appreciate swifter resolution of a problem.

Michaela

Wholesale, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Perfect complex tools that exceeds your expectations.

PROS

The complexity. I always got the required results on output. I also appreciate very helpful support.

CONS

Sometimes I find it too complicated, I miss an educational materials, tutorials or livechat support.

Nikolaj

Retail, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Great product

Mergado is helping us with optimization of our feeds for different price comparison tools for more than 2 years now. Tool itself saved us a lot of time and money, so we can concentrate on improving different areas of our business. Thank you, Mergado :)

PROS

lot of features, great localization, quite simple interface

CONS

need some knowledge in the beginning or learn how to setup everything. But support is very helpful.

Veronika

Marketing and Advertising, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Recommended

Great solution for e-commerce.

PROS

We use Mergado for couple of years and we feel like there is not better solution for feed-connection than Mergado. It is simple to use and also they offer great support and webinars.

CONS

There is no problem we ever had with Mergado.

Šárka

Marketing and Advertising, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Long-term experienced and satisfied customer review

I edit XML feed of many clients in Mergado - usually e-shops. My overall experience is very positive.

PROS

It is really easy to use it and to learn work with new features. Amazing is also support - every employee is very nice and I always get answer to the question. Pricing is very friendly and almost everyone can afford it.

CONS

There is nothing what bothers me. There were few thinks in past, but Mergado team works really hard and they add new features and improvements very often.

Vendor Response

Hi! Thanks for the great review! We are happy to see we hit your expectations. Katerina, Mergado Team.

Replied March 2022

Kamil

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Very userfull tool for ecommerce in Czech Republic

With this tool we have very complex ads on many czech servers (heureka.cz, zbozi.cz...), Google Shopping, Seznam shopping etc.

PROS

With Mergado we can very comfortable set up our campaign on servers like Heureka.cz, Zbozi.cz and set up Google Ads and FB ecommerce. The tool is very intuitive and with great support (forum, manualls, chat support).

CONS

For first look it can be difficult, but in 10 minutes you can work with it very well.

Vendor Response

Hello, Kamil! Thank you for the kind words for our support team. Katerina, Mergado Team.

Replied March 2022

Michal

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Pioneer of xml feed marketing

We use it every day and its core of our feed marketing business.

PROS

- excelent support - variety of use - huge set of instruments - possibility to use external tools - continous developement - listening to users requirements - great group od people behind it

CONS

- Sometimes not so fast - but is getting better with every upgrade

Reason for choosing Mergado

There wasn't any

Vendor Response

Thanks for the great review, Michal! We're glad you have a five-star experience with Mergado. Katerina, Mergado Team.

Replied March 2022

Lukáš

Marketing and Advertising, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Mergado is a smart tool for every marketer

PROS

I love that Mergado offers many features for setting up both routine advertising jobs and advanced operations. I can't imagine to do my job without it anymore. It's pretty intuitive and I can set up everything by myself. Plus when I'm not sure how to manage any specific operation, Mergado technical support always helps me to understand it and run it flawlessly.

CONS

Haven't yet encounter a problem what Mergado wouldn't be able to help me manage.

Vendor Response

Hello, Thank you for the kind words for our support team. Katerina, Mergado.

Replied March 2022

Jiří

Marketing and Advertising, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Jirka Drazny - Freelancer marketing specialist

Updating and upgrading XML feeds

PROS

wide usability in ecommerce, top customer care, great tutorials and manuals

CONS

Can be upgraded for "high end users" to more customize outputs.

Vendor Response

Hello Jiri, Thank you for taking the time to give us a review and thank you for the kind words for our support team We are very happy that you are satisfied with Mergado.

Replied April 2022

Jozef

Wholesale, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Mergado review

After we paid for the IT specialist we did not believe what can by done by Mergado. It has an unlimited options and you can create a lot of things to make yout business run better, in time and easier.

PROS

This software help us every day to do a lot of work wich we are not able to do as a busy company.

CONS

At least we like to integrate some of our feed and the work with it. Its a kind of work for IT specialist.

Reason for choosing Mergado

We heart about mergado from our business world in which we are moving.

Vendor Response

Hello Jozef! We are pleased that you find Mergado to be a helpful tool for your company. Thank you for taking the time to give us a review. Katerina, Mergado Team.

Replied March 2022

Roman

Automotive, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

super

easy to use

PROS

perfect export for heureka, google, glami...a lot of useful modules

CONS

I have no problem using mergado, everything works great

Vendor Response

Thanks for the great review, Roman! We are happy to see we hit your expectations. Katerina, Mergado Team.

Replied March 2022

Tomáš

Textiles, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2022

Tomas

I think good app for every e-commerce

PROS

Low costs comparing to number of functions

CONS

Sometimes is harder to set up some rules, integrate another sources etc.

Vendor Response

Hello Tomas! Thank you for taking the time to give us a review. If you have any questions feel free to reach out to mergado@mergado.cz directly. Our technical support is here to help you.Thanks again!

Replied April 2022

Radim

Marketing and Advertising, 1 employee

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Great tool for XML feed management

Great tool for XML feed management. Thanks to data feed optimization you can save costs and get more revenue. It also saves a lot of time.

PROS

Great tool for XML feed management. Fast backoffice support. Many free courses. Possibility to get a certificate. Constant tool development. Many additional extension applications. Good price.

CONS

It is not so easy to connect multiple data sources, which will then be turned into a single feed.

Reason for choosing Mergado

It has already been mentioned above.

Vendor Response

Hello Radim, thank you for such a great review! We are pleased that you find mergado to be a helpful tool for your business. Katerina, Mergado Team.

Replied March 2022

Cherif

Retail, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2023

Decathlon Egypt

good

PROS

I like the fact to link automatically by catalog to social media shops and google

CONS

sometimes we face technical issue that affect the fields

Reason for choosing Mergado

na

Matej

Consumer Goods, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Powerful feed management tool

PROS

Quite easy to use, very powerful tool for catalog/feed management. A lot of useful examples on the blog.

CONS

Mergado is the ideal tool for everything I need

Jindřich

Music, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Easy to use and fast support

PROS

It makes my work incredibly easy and thanks to it I don't have to deal with different formats and requirements of comparators and most importantly I can rely on it. It's also easy to use and if I don't know what to do, support is very quick to respond and help me. You can see that there are many features that I don't use yet, but there is room for my business to grow, so the tool will last me a long time.

CONS

I can't find anything like that. Serves me right and what I don't know, that's where support will help me

Vendor Response

Thank you for the great review. We are very pleased that Mergado is helping you, as well as our support team. Katerina, Mergado.

Replied March 2022

Ahsen Ali

Apparel & Fashion, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Absolutly happy

Very happy so far.

PROS

We make more money thanks to mergado so thats great

CONS

We are happy, no disadvantages yet, maybe some prices are high, but its fine.

Reason for choosing Mergado

UI Frinedly, easy settings

Vendor Response

Thank you so much for the great review. We're glad to hear that Mergado is helping your business. Katerina, Mergado Team.

Replied March 2022

Petr

Marketing and Advertising, 1 employee

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Review of Mergado - catalogue and product altering

Great experience, easy to set-up and use tool that streamlines processes of product and catalogue manipulation and makes it more efficient.

PROS

Its very easy to set-up and use. From importing data to altering it and then loading it into platforms, the whole process might take a couple of minutes.

CONS

I have not learned about all the features Mergado has and I am happy with the features I use.

Anton

Marketing and Advertising, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2023

Powerful and inexpensive tool for your ecommerce

PROS

It's a really powerful and inexpensive tool to manage your multi-channel e-commerce business. You can customize and even fix your source feed for many big platforms.

CONS

It might be a bit hard to use for a beginner with no experience particularly if you don't have a Mergado specialist on your team.

Showing 1 - 25 of 115 Reviews