Squarespace

RATING:

4.57

(2718)

About Squarespace

Squarespace helps users create websites and offers an e-commerce solution for small and midsize businesses for building online stores. Squarespace e-commerce solutions allow users to sell products and services, as well as manage inventory, shipping, accounts and taxes. Squarespace stores allow users to upload unlimited products to their website. Users are provided with an interactive drag-and-drop sorting tool and tags and categories to organize and manage their products. The built-in analytics tool of Squarespace helps users track customer behavior, revenue, units sold, orders and traffic in real time. The mobile app of store management lets users manage orders and inventory, scan tracking bar codes, issue returns and fulfill orders. Squarespace e-commerce we...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Squarespace Pricing

Websites: Personal: $12/month (billed annually) or $16/month (billed monthly). Business: $18/month (billed annually) or $26/month (billed monthly). Online Stores: Commerce Basic: $26/month (billed annually) or $30/month (billed monthly). Commerce Advanced: $40/month (billed annually) or $46/month (billed monthly).

Starting price: 

$12.00 per month

Free trial: 

Available

Free version: 

Not Available

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Squarespace Reviews

Overall Rating

4.57

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 2,686 reviews

Nathaniel

Company size: 2 - 10 employees

Time used: Unspecified

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

December 2020

Squarespace User Review

User Profile

Meghan

Verified reviewer

Company size: 51-200 employees

Industry: Restaurants

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

September 2019

The Best Website Builder for Simple Sites

I genuinely love this tool for creating websites. It is easy to use, cost efficient, and turns out a great end product. I have used it to make websites for photographers, restaurants, and sales businesses alike. It is so versatile and every site visitor thinks it's professionally done.

Pros

This software is easy to use, intuitive, and when you can't figure something out Support is right there for you. They have tons of how to videos and instructions that make everything pretty easy to figure out.

Cons

I dislike the spacer feature - it gets pretty annoying to use those instead of being able to snap an object to a grid and align that way. It works much like Microsoft Word in the sense that if you try to resize or adjust something, sometimes everything on the page moves.

Reasons for choosing Squarespace

BentoBox is specific to restaurants - they have a wonderful product, however their set-up and pricing did not work for us. Essentially, you pay them to create the initial site and then it's up to you to edit/take care of after the fact. You pay a large set up fee and a pretty expensive monthly fee in perpetuity. We have five locations and it just wasn't cost efficient. Since I already knew how to use Squarespace and knew how to work with SEO, it was an easy, much more cost-effective switch. Bentobox is a great product, but it is pricey to maintain. As a restaurant, we have simple needs as to what people are looking for when they come to our site.

Reasons for switching to Squarespace

Our site was continually hacked, there was very little support, it was complicated to use. Our sites were outdated and I wanted to switch us to something everyone on our team, no matter their level of tech expertise, could use.

Jay

Company size: 1 employee

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

December 2022

Best way to accept online payments

I use Squarespace in the majority of my web design projects. I find the it much more user friendly than other online payment platforms. The support is head and shoulders above other payment gateways.

Pros

I found Squarespace the simplest and most effective way to start accepting online payments.

Cons

Integration with Wordpress and Woocommerce.

Reasons for choosing Squarespace

The main reason was the support for Squarespace

Reasons for switching to Squarespace

The final straw was the lack of support from PayPal. They also made things very complicated trying to integrate their payment gateway into websites.

Anonymous

Company size: 11-50 employees

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

2

FUNCTIONALITY

5

December 2022

Not a fan of Squarespace's site builder

I've used plenty of other website builders through the years and Squarespace has to be one of my least favorites. Limited features and user customization. Updating pages with their drag and drop is a pain, blocks have to be added in a certain order or the whole page's formatting gets messed up, no way to adjust blocks to all to be uniform size.

Pros

Organization of sites, ability to make password protected drafts.

Cons

Hate hate hate the way websites are designed with its user interface. Not very customizable and using the blocks can be a headache. Limited features. Not much SEO guidance.

Joelle

Verified reviewer

Company size: 51-200 employees

Industry: Animation

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

4

November 2022

I use Squarespace for my Portfolio Website

I started using Squarespace to create a dedicated portfolio website and blog for my work; something professional that I could include on a business card or show to potential clients/ employers. I had very little coding knowledge, which made Squarespace a lot more desirable than many of its competitors. I was able to make a website to my liking without too much pain or trouble. While certain aspects took more time to implement and I had to compromise on certain features (ex: I wanted the site in both French and English, but could only have one landing page), It was overall much simpler and better than the alternatives I could have gone with. Additionally, since I made the website and its content myself, I could also manage it myself.

Pros

It is easy to pick up and start customizing, even with limited coding abilities. The templates and add-ons are set up to bring your website to life.

Cons

For an individual using Squarespace to display a portfolio and not much more, it's rather expensive compared to its competitors.

Reasons for switching to Squarespace

Squarespace was a lot easier to pick up and required a lot less coding and management.

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