About Squarespace

Squarespace helps users create websites and offers an e-commerce solution for small and midsize businesses for building online stores. Squarespace e-commerce solutions allow users to sell products and services, as well as manage inventory, shipping, accounts and taxes.

Squarespace stores allow users to upload unlimited products to their website. Users are provided with an interactive drag-and-drop sorting tool and tags and categories to organize and manage their products. The built-in analytics tool of Squarespace helps users track customer behavior, revenue, units sold, orders and traffic in real time. The mobile app of store management lets users manage orders and inventory, scan tracking bar codes, issue returns and fulfill orders.

Squarespace e-co...


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Supported Operating System(s):

Web browser (OS agnostic)

1,834 Reviews of Squarespace

Average User Ratings

Overall

4.58 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(1,198)

1,198

4 stars

(520)

520

3 stars

(95)

95

2 stars

(17)

17

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1834 results

August 2019

Jenna from Jenna Hidinger Photography

Verified Reviewer

Company Size: 1 employee

Industry: Photography

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

The Best AND Easiest Website-Creating Software You Will Ever Use!

Squarespace has saved me time, money, and has allowed me to expand my photography business over the past 5 years by providing the perfect place for clients to find me online. Plus, I get SO many compliments on my website! People always comment on how it is professional, clean, and easy to navigate.

Pros

When I first started looking for a platform to create a website for my fledgling photography business nearly 5 years ago, there were a few specific characteristics I was seeking: I needed the platform to be easy to use, quick to set up, and to showcase my photos in an optimal way to potential clients. I found all of that and more with Squarespace! I was able to get my website set up in just a few days and was able to do it without any tears or that "I'm going to pull my hair out!" feeling. If anything, it was the complete opposite! I couldn't believe how easy everything was to set up and how professional my website looked.

Cons

The ONE thing I wish Squarespace had more of: more creative templates. Their website templates are a great, solid "skeleton" (if you will), but you definitely have to put extra work in if you want to make your website stand out from others who utilize the same template.

Reasons for Choosing Squarespace

Squarespace was the easiest to get set up - fast. And it's the easiest to maintain, in my opinion! Many of my colleagues talk about their website woes, and about how hard it is to change certain things on their site. With Squarespace's intuitive drag and drop features (perfect for people who want to stay away from code!), anything can be easily changed at the click of a button.

December 2019

Jane from Ryder Author Resources

Verified Reviewer

Company Size: 2-10 employees

Industry: Publishing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Great design, great features, great support

I was first introduced to Squarespace when I hired someone to design the website for my business, and he showed me how to make changes myself. From there I started to play with it and ended up creating simple websites for several clients, many of whom were then able to take over their own upkeep and maintenance. And in the three years I've been working with Squarespace sites, the features and support have only improved. I also love that they're very attuned to what's trending in graphic design, so their templates never look dated.

Pros

The aesthetic. Squarespace's design templates are fresh, current, and appealing to begin with, which provides a lot of options for customization.

Cons

It's not the most intuitive interface ever, but that said, they provide outstanding how-to articles and videos and infinitely patient customer support, so it's not hard to figure out how to do what you want to do, even if you have no coding experience.

Reasons for Choosing Squarespace

They have the most customizable templates while still being easy to use, I preferred their aesthetic, and quickly found their customer service better than most other website builders I've tried.

August 2020

Carly from Riverside Clinical Services, LLC

Company Size: 1 employee

Industry: Mental Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

August 2020

Worth looking into

I used Squarespace for 3 years before transferring to Wix. I didn't have any problems and it suited my needs for the time being. The reason I switched to Wix was because it was cheaper and had more options to customize my website.

Pros

Setting up your personal or business website is easy to do with Squarespace. You don't need to know how to code. You can get a customized email address through using gmail for an extra $6/month. There are different templates to choose from to begin developing your website.

Cons

While you can customize some of the options are limited compared to Wix. The price is competitive with other options but I found Wix to be cheaper in the long run.

July 2019

Andrea from Fresh Content

Company Size: 1 employee

Industry: Design

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

July 2019

SquareSpace is a let-down. It's hard to use and is missing basic features. The marketing fooled me!

Overall, I hated using SquareSpace and I was so disappointed because I switched away from WordPress + Divi to give SquareSpace a whirl based on SquareSpace's amazing marketing. What a let down. I will never use SquareSpace again. My client wanted both of his sites designed in SquareSpace because he was also duped by the ads. I made one site and it took forever because I was constantly googling how to do something with code to get the site how we wanted it. If you use SquareSpace be prepared to be frustrated or to hire a developer. Basic functionality is missing and you can't copy anything you've done to use elsewhere. I wanted to duplicate the first site and modify it for the second. You can't do that. I had to make both sites from scratch. Support was absolutely terrible. Zero help compared to the awesome Divi support staff that has made my designing life so great for so many years (I'm not an affiliate, just a fan). Oh! And SquareSpace is expensive! You have to pay for each and every site. With WordPress, you pay for hosting somewhere, like Siteground, and you can add as many sites to that account as you like no charge. Squarespace has pretty templates that you can't modify pretty much at all, and it's expensive with terrible support. Do not choose SquareSpace as your CMS unless you are a developer. Awful.

Pros

SquareSpace has beautiful templates. They are truly gorgeous. SquareSpace also has an easy-to-use sidebar of options that puts everything that you can do on the left side. The interface is as clean as the templates. Hosting of your site is done through Squarespace. That's it when it comes to pros. There are a ton of Cons to using SquareSpace.

Cons

As a WordPress user (who has also designed with Wix), SquareSpace falls short almost everywhere. You can't import your brand font—essential. You have to use code or a back-door solution with AdobeFonts. If you want 5 items in a row, no can do. You get 4 or 6. You can't drag the amount of padding around items and sections. You must use spacer blocks (time consuming and such a bad way to do things). There's no media storage! If you upload your photo it isn't stored anywhere for easy selection later. You must upload the same image multiple times whenever you need it—frustrating. Changes can't be made on individual copy styles. Squarespace sets up its CMS as a global system so if you want to change the way your font looks in just one place, you need to insert code (markdown block). You should be able to select it and change the size or colour. But no. It's CRAZY! So time-consuming. Missing basic word-processing functionality. Squarespace has no plugin options. You can't duplicate a page of your site and you can't duplicate your site! Everything is done from scratch! In WordPress, you download a .JSON file and upload it somewhere else and you're flying. Not with SquareSpace. You can't make your overlays look different per section. Everything applies globally. You can't add borders to images. The biggest CON? There's no undo! No revision history. If you delete something accidentally, it's gone forever. Support is terrible. Every answer is "you can't do that" or "try to find code.

Reasons for Choosing Squarespace

Because my client wanted me to design using this CMS and before I used it I was curious (even excited) to give this terrible CMS a try. What a bad experience! If you are not tech-savvy, choose Wix. If you are tech savvy, choose WordPress with the amazing Divi theme by Elegant Themes. You will be sorry you chose SquareSpace immediately.

June 2020

Kayla from Self Employed

Verified Reviewer

Company Size: 1 employee

Industry: Animation

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

5.0

June 2020

A Great Website Making Tool

Squarespace has made my online portfolio unique, eyecatching, and a great way to show off my work to prospective clients. They also consistently have great first time offers so if you are considering using their services you can almost always find it at a great deal.

Pros

It is easy to use, especially for someone who doesn't understand HTML like me. There are plenty of templates that fit each of my needs for my site as whole. I especially love the ways to set up picture galleries, which are most of what I have on there as I use it as an art portfolio.

Cons

Hooking up multiple domains to a single website can be a bit of a hassle, but eventually I was able to get mine running smoothly, and that is a very specific issue to have regardless.

Reasons for Choosing Squarespace

It had a better deal and better customization.