TargetBay

RATING:

4.9

(74)

About TargetBay

TargetBay is an email marketing platform that makes it easy for businesses to send targeted email messages to their customers and leads. The platform's powerful automation engine helps you generate more revenue by driving more traffic, while its lead generation tools help boost your business's sales. TargetBay offers personalized messages based on customer behavior, helping businesses drive sales. It also provides analytics allowing supervisors to make informed decisions based on real data in real time.

TargetBay Pricing

Reviews and Q&A: Lite: free Growth: $199/month Professional: $299/month Premium: $399/month Email Personalization: Lite: free Growth: $299/month Professional: $399/month Premium: $499/month Behavioral Pop Ups: Lite: free Growth: $49/month Professional: $99/month Premium: $199/month Product Recommendations: Growth: $99/month Professional: $149/month Premium: $249/month

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Available

TargetBay SMS audience

TargetBay Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for TargetBay

1 - 5 of 74 Reviews

User Profile

Melody Cleopatra

Verified reviewer

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Great marketing platform, easy to navigate, great support from Customer Service!

PROS

The dashboard design is clean and you instantly get an overview of how all your marketing campaigns are performing. Easy to navigate, the customer segmentation/reports provide key insights regarding customers purchase behavior. Simple to import/export data.

CONS

After using several other marketing platforms, I feel TargetBay is a perfect fit for my business. I don't overpay for features I don't need and the on boarding process was easy. I don't have any complaints.

Kevin

Consumer Electronics, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2023

A Top-Notch Email Marketing and Reviews Company

Overall, I would highly recommend TargetBay to anyone looking for a reliable and effective partner in the world of email marketing and reviews. Their dedication to their clients' success is unmatched, and their track record of success speaks for itself.

PROS

TargetBay is a company that truly stands out in the world of email marketing and reviews. Their services are top-notch and the benefits they provide to their clients are impressive. After reviewing several testimonials, it is clear that TargetBay is a company that consistently delivers results for its clients.One of the most impressive aspects of TargetBay is their ability to provide a full-service experience for their clients. This includes access to US-based professionals who handle email blasts and other marketing efforts with care and attention to detail. The results speak for themselves, as clients have reported seeing increased sales and conversions thanks to TargetBay's efforts.In addition to their excellent service, TargetBay is also very responsive and attentive to their clients' needs. They are always willing to offer new suggestions and recommendations to help their clients scale and grow their businesses. The cost of their services is also very affordable, making them a great choice for businesses of all sizes.

CONS

We're uncertain if SMS marketing is effective for our business. It's possible that our industry isn't well-suited for SMS marketing. Despite trying a more costly provider, we obtained comparable results. Presently, TargetBay is collaborating with us to devise an alternate SMS strategy and determine if it can increase sales. We're thrilled that they can tailor solutions to meet our specific requirements.

Reasons for switching to TargetBay

Our decision to switch software was influenced by both cost and performance. We opted for Shopper Approved, which we've used for 2-3 years as it was more affordable. However, we didn't observe any improvement in performance. Shopper Approved only contacted us once a year to renew the license. Conversely, TargetBay frequently evaluates our progress, holds regular conference calls, and consistently proposes new ideas and strategies. Although Attentive is significantly more expensive, it didn't result in any sales boost. Likewise, Mailchimp was cheaper but yielded no results. Since partnering with TargetBay, our subscriber list has doubled, and our return on investment has increased by 8x. We decided to consolidate these three software and solely use TargetBay, resulting in an overall sales increase of 80-90%, something we never achieved with other providers.

Jordan

E-Learning, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Great platform!

Great company and even better people. Support was incredible.

PROS

Email deliverability, template builder and reports

CONS

Segmentation of my lists was difficult to use or non-existant

John

Automotive, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Great Platform

PROS

Easy of Use Customer Support Shopify Integration Results

CONS

I have not real cons with TargetBay. It performs well for us.

David

Mechanical or Industrial Engineering, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Review of Target Bay Marketing Software User Interface

Comments It should be kept in mind that the Target Bay marketing software and user interface, while very functional and user friendly, is evolving and new features are being added on a continual basis. To this point, the Target Bay technical support staff are regularly reaching out to insure the highest customer satisfaction, and as well, introduce customers to new features as they are introduced into the software. As I am an instructor as well as graphic designer, I sometimes muse about the prospect of working for Target Bay, as I also like to provide positive and educational experiences to my students.

PROS

Email Campaigns My primary use of the Target Bay software is for the composing and sending of my email campaigns. I find the user interface fairly intuitive, with the ability to drag and drop content, which can be modified as the email is being designed. Target Bay has several email templates, however, I like to build my own. Pop-Ups At the encouragement of Target Bay's staff, I have also incorporated two pop-up features; a welcome pop-up and an abandoned cart pop-up. The abandoned cart feature also sends out an email to the person who had abandoned the cart (check out step) should they choose to provide their email when the pop-up is presented. Reviews I have also activated Reviews; for products purchased and for our company's website. The Reviews help me keep tabs on my customer's experience, respond to their questions and post positive reviews to my social media accounts. I will soon be incorporating retargeting ads. This feature provides a visual reminder to my customers to revisit my website, based on their viewing history of specific products. Overall, I have found the Target Bay App to be very useful and only limited by my finite imagination. Thank you to the Target Bay Team for their excellent support.

CONS

Just a few little hiccups along the way. I find that the Target Bay tech support to be very responsive and helpful.

Reason for choosing TargetBay

I received a call from Target Bay's owner and was very impressed with his presentation.

Reasons for switching to TargetBay

Target Bay software interfaces with my website and helps me keep track of new and repeat customers.