All Veeqo Reviews
1-25 of 78 Reviews
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Jacob
Verified reviewer
Wholesale
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Veeqo has changed our business & allowed us to understand it so much better:
Veeqo helps us control stock, process orders and gives us a general overlook of our business. I can say that Veeqo saves us at least 2 hours daily and its many features help us know when we are to place an order, what products are doing well/badly etc. It saves us making errors processing orders and our packers now have an organised list, order labels are in the order they prefer - all these little preferences add up ... to hundreds of hours a month.
PROSHaving used several other software Veeqo is by far the most User-Friendly. Veeqo has so many features - I am impressed every day when I find another one. Veeqo is made to feel personal for you. Every request or need you have they work on and the turnaround is amazing. I find their customer service AMAZING. The onboarding process is made very easy and they help set up most of the backend stuff. Overall Veeqo has changed order management for us and offers so much more than other platforms as is user friendly - something difficult to say about other platforms.
CONSI can honestly say there are ZERO cons. I have used other platforms and this list will be very long for other platforms.
Murtaza
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2023
An Impressive Software with Room to Grow!
Veeqo is an great software that streamlines your inventory management, order processing, and shipping tasks. It offers a user-friendly interface and empowers you to efficiently handle your e-commerce operations. And it is completely FREE.
CONSThere are some important automation features missing that prevent me from moving from another software, which if added would make life so much easier and faster when it comes to fulfulling orders. I list some here:1. Automatically assigning orders to custom packaging groups so the correct order size and weight is calculated with the product and packaging together. E.g. a tempered screen protector weighing 80g with 11 x 21 x 1 (w x h x d) dimensions will go into a bubble envelope weighing 10g with 12 x 21 x2.5 (w x h x d) dimensions. So that would be a total weight of 90g. If the order has two screen protectors, they would automatically still be assigned to the same envelope as its dimensions allow for two screen protectors. If there are 3 protectors, then the next packaging size up would be used, etc… Veeqo does not have any options to define custom packaging. 2. Automatically merging orders placed by the same customer at different times, so only one order is shown in the list with the correct packaging assigned and calculated weight, and one shipping label is printed.3. The automatic assigning of IOSS to orders that require it. 4. The automatic printing of cn22 labels for orders that require it. Cn22 should print immediately after the shipping label so we know they are together.5. Add the option to add customer name in the pick list template so those who pick and pack simultaneously can do so easily instead of printing multiple pack lists.
Chetan
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2020
A truly pathetic piece of software with arrogance at the top level
Something I would rather forget about.
PROSThere really is nothing I could commend. It is not fit for purpose.
CONSWhere do we start! Let's start with the arrogance of the management, they don't bother to respond to the most basic of customer service. However, they are quick to protect their reputation. Even if you are an existing customer. I don't recall in all my years of business, ever being insulted publicly, but Veeqo did this. This is how an organisation values your business. If you expect anything other than a standard autoresponse, don't bother. You will be fobbed off with support nonsense, daily. The speed of the software is like dial up. You will spend most of your time monitoring what Veeqo imports as seldom does it correspond to the actual product you sold. It is limited in functionality. When you ask for essential integration, or even management from a courier company contacts Veeqo directly , don't hold your breath. They won't respond. The software is glitchy and really is expensive for its most basic of functionality. Don't choose the fad of Veeqo. They'll only insult you as one of the their existing customers and even have the audacity to try and take credit for your reviews, left by your own customers on Trustpilot. This really proves how customer service is lacking, and humility. Let common sense prevail and take your business elsewhere.
Vendor Response
Hi Chet, We've tried to reach out to you & come to a conclusion regarding your issues but that's not been possible. It speaks volumes that the same review has been removed by countless other review platforms due to its incorrect and slanderous content. Sadly, Capterra is okay to host such content publicly. We have many records to counter your claims. Especially "being insulted publicly". No Veeqo employee has, or ever would do such a thing to our customers, who are our number one priority. Over the past year, we've hired teams of engineers & we're reinvesting heavily in future feature development, constantly evolving our product for our users. We're passionate about great customer support. Veeqo has a 97% customer satisfaction rating with 24/7 support. We also have hundreds of very happy customers & thousands of very happy users with very low churn. From smaller operations to those with multiple warehouses across the world. Best Wishes, James
Replied March 2021
Xander
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Very Pleased with this Service and Look Forward to Improvements
Overall, I am pleased with this service and hope that future updates will make it even easier to use.
PROSMy favorite thing is the ease of merging listings when the same product is sold but uses different SKUs across selling platforms.
CONSI don't like that if 1 SKU is ordered, but that SKU is a bundle that requires multiple boxes to be shipped, you have to manually add additional boxes as "products" to the order instead of being able to just customize the number of boxes, dimensions, etc like you can with other shipping programs. I wish we could print product pictures on the 4x6 packing slip with the shipping label. I wish we could connect our shipping accounts to see our companies rates and still have Veeqo's rates connected as well to compare them all.
Reason for choosing Veeqo
To save money
Reasons for switching to Veeqo
Cost
james
Wholesale, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
Veeqo new user review
Decent reliable system, if you add the above upgrades it would be awsome!
PROSThe fact that it is free of charge, the support are very helpful, no down time so far, more reliable than other API's we have used, easy to link to eBay and Amazon
CONSWould like to see product images on the order dispatch queue, and the ability to sort the queue by SKU, to speed up order selection, Instant chat support would be helpful a long with an automatic VAT receipt option to be emailed to customers upon dispatch - need to connect to our Woocommerce store
Reason for choosing Veeqo
It was free so worth a look
Reasons for switching to Veeqo
Ship station and cloud commerce increased their prices dramatically, however, there was no increase in usability and functions for us, plus reliability decreased
Vikas
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Such a great and continuously evolving product
Great, support is responsive and generally helpful.
PROSAgility, they are relatively quick in updating and enhancing this software.
CONSIt's an evolving software, so you can expect bugs popping up here and there.
Reasons for switching to Veeqo
Usability
Yuri
Consumer Goods, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2023
The software I was always waiting for.
The inventory manager has been a game-changer for my online business. Managing multiple marketplaces and eBay multivariation listings used to be a time-consuming struggle, but this tool streamlined everything. With just a few clicks, I can efficiently handle all my eBay variations and seamlessly merge them with other platforms. The user-friendly interface makes it accessible to all sellers, regardless of experience. My inventory is now well-organized, and sales have seen a significant boost
CONSCompared to the inventory manager I used before, I have noticed that this one is slower when working with inventory management.
Lauma
Research, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Easy and cheap Shipping solution
We love that we implemented Veeqo in our system, we do 20-40 orders a day and Veeqo makes it easy to implement and use. Any team member can learn the software in less than 10 minutes and we can all utilize the tool
PROSVeeqo provides user friendly, inexpensive solution for business to have fast shipping option. They have better label rates than usual Endicia or UPS user and we appreciate that without additional hustle or work we can get better rates
CONSInventory soliton is still clumsy. We have several locations and the Shopify Veeqo inventory is being updated incorectlyBilling could be more detailsReporting is very basic and close to noe
Reasons for switching to Veeqo
Because Veeqo is more user friendly and has better rates
Gautam
Consumer Goods, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
What works, what doesn't!
Iam fairly happy with the current experience and would like to continue to support this as long as i see veqoo making constant improvements and adding functionality incrementally. If i did not have some past experience with enterprise scale platforms, i may not have understood some of veeqo's offerings/ features.
PROSQuick and frugal interface. Easy to get things done quickly once you get a hang of it. Does 75% of what we need out of the box. Constant improvements going on in the background. Comparable to other inventory management platforms for smaller businesses.
CONSPoor onboarding/startup experience with inadequate or outdated help guides. Since i have past experience in ecommerce and software packages in general, i was able to figure out some of the functions but there was no way to be a 100% sure of how things were interconnected without trying in live setup. There are some pain points here and there all along the way but fortunately nothing that stops things totally.
Pamela
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great customer Service
Great
PROSThe people who work there. They really help with any issues so you are not left in the dark.
CONSIt was working and then it wasn’t. It was shipping from my Shopify account hooked up to my Amazon FBA but then it stopped working.
Reasons for switching to Veeqo
Pricing and edficiency
mehmet
Supermarkets, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
5
FUNCTIONALITY
1
Reviewed March 2021
all trouble
a) Since the order was shipped with Fedex we cannot print a return label for it b) We cannot refund/return part of a kit, but only the whole kit
PROSWe’ve listed below a number of issues that we’re having with Veeqo in different topics. Please read carefully. These issues are significantly important for us to run our business in peace. We’re hoping to hear from you soon with your resolutions to these matters promptly. Regarding Conversion Kits Our concern about the conversion kits is that when we try to pull up the data to excel sheet (Import & Export Products) we’re unable to see the other equipments that does come with the conversion kits. Another issue with the kits is that it doesn’t say the word “Kit” when we import or export the products to excel sheet. As you know all the kits come with various items. These items are also sold as a single item as well. When we manually change the quantity, the system doesn’t update the quantity for availability unfortunately. Regarding Stock Management When we try to push an item’s inventory on Veeqo, it uploads to every store that we have available on Veeqo the same quantity. We want to upload different quantities to different stores. For example, we want to update one of our kits on Amazon for 10 units. We also want to put “0” quantities on eBay because we don’t want to sell that item on eBay.
CONSRegarding Shipping The system doesn’t send return shipping labels as an email automatically to the customer’s email address. We have to manually download and send email one by one. The second issue that we have with shipping is, it doesn’t create “FedEx”return labels at all. While it prints outgoing order labels from Fedex but it doesn’t print the FedEx return label unfortunately The last issue that we’re having with shipping is; when we print the labels it allows us to see how much the label cost at that moment, however once we go back to the same page to see how much the label that we printed cost, it doesn’t show the price paid for the label unfortunately.
KEith
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
Couldn't do business without it
Veeqo has saved us so much man hours on a daily basis running our eCommerce business. The software has been built with people that know retail and eCommerce inside out. This shows in the extremely easy to use intuitive interface, training time is very low for such a comprehensive solution. Just connect to your site Ebay, Amazon etc and it just gets to work downloading your orders updating stock levels in the background while you concentrate on packing your orders and providing great customer service. Tech support is always quick to respond and they welcome and actually do implement product improvements. If you run a multi-channel eCommerce business this is something you must have.
PROSEasy to use Intuitive Just works!
CONSPrice can be prohibitive for smaller eCommerce businesses
Harry
Wholesale, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Veeqo - great for multi channel shipping
Overall the platform works well and is great for our Amazon and Walmart business. Support is also very good.
PROSLow cost and ease of use are excellent reasons to use Veeqo. The promotional discounts are a nice extra
CONSWe are unable to have our UPS account linked and use Veeqo UPS at the same time so that we can choose between Veeqo and our own account for absolute lowest price on every shipment. Our negotiated rates for some sizes and weights is better and ideally we should be able to choose.
Reason for choosing Veeqo
I would switch completely, but we need to be able to compare our UPS rates with Veeqo UPS rates for all orders
Melinda
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Shipping made easy!
The organization of the app is easy to no abogar, simple, and intuitive. Being able to see everything such as dimensions, weight, what customer paid, cost of shipping and the cheapest yet applicable shipping method based on date of delivery for an order - without scrolling makes selection of shipping easy and fast. Integration with other selling platforms is seamless.
CONSI wish there was an easier way to split an order for ease of multiple shipments for an order.
Nino
Sporting Goods, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed July 2023
veeqo review
On balanvce we had good exsperience as soon we reconize some of the current limitation.
PROSPicking list is great but we need to have the option if only one person does the picking. We nee to do the picking in one report only.
CONSPostage calculation. If the client select exspedited shipping (and pay for it) the sofwere still uses First class free option.
Reasons for switching to Veeqo
Bannere in the Amazon Manage Order page
Stuart
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Full of features
Really easy to use and get started with, found it intuitive from the start, all of the store integrations worked smoothly and the help from the customer service was really quick and useful when we contacted them with some questions.
CONSParcelforce integration would be nice to have added in the future as that was missing.
Mark
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Veeqo Simplified my life
Very pleased that I made the switch to Veeqo. It is saving me money and has speeded my workflow.
PROSProvides Amazon Protect Shipping and is free, but, I get my negotiated shipping rates integrated to Veeqo
CONSI need the Woocommerce integration as soon as possible. ( Currently in Beta )
Reasons for switching to Veeqo
Price of Veeqo and ease of use
Darren
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Best software I've ever used. Saves so much time.
Speed & efficency It has even saved us accountancy fees and our accountant also has a login for Veeqo and downloads our sales straight into his accounting software.
PROSWe switched to Veeqo in May 2017 and before Veeqo integration we were processing upwards of 20 orders a day manually. This software has saved us over 2 hours a day and that time has been used to grow the business. We have additionally set up a online business account with Royal Mail that we also manage through Veeqo having us additional time and money on sending customer orders.
Jason
Verified reviewer
Used free trial
OVERALL RATING:
5
Reviewed March 2015
Excellent Inventory Management and Shipping App
Veeqo has been amazing for making our shipping process run more smoothly - we are booksellers and receive hundreds of orders a week, and having Veeqo print our shipping labels automatically saves us so much time. Before, we would spend ages writing out our labels by hand but now we can have them all printed off for us, which is an absolute lifesaver. It's also been useful for syncing our orders and inventories over Amazon, eBay and WooCommerce (which was a pain to do manually every day!). Really love the software, don't know how we managed without it before!
PROSLove the software, really easy to set up and saves us loads of time shipping our orders. Integrates with our various marketplaces. Also much easier to use than some of the other softwares we tried.
CONSCould do with product pushing and more couriers but we are coping fine at the moment.
david
Verified reviewer
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
great service the setup is still on going but very help full
user friendly and eliminate user errors
PROSthe software is very user friendly but the main thing we looked at was the inventory side of the software and the bonus is the listing stock to amazon and other platforms
CONSat the moment we have not finished all the setup and used to its full potential but it is all looking good for us and things we come up against veeqo has found a good workaround till they fully update there systems so the system is looking good compared to others we have tried
Ralph
Consumer Goods, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Still learning, but enthused so far...
Overall, the interface is clean and pretty. It's usually easy to find what you are looking for.
CONSThere's a little bit of a learning curve. It's probably mostly just changing old habits for new ones.
Jesus
E-Learning, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Good program
It is quite simple to use, it makes my work easier and my small business efficient
CONSImproving rates would be something that would help our business
Tim
Verified reviewer
Facilities Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Integrates with all of our accounts and ecommerce systems - smooth process from start to finish!
Biggest pro for us was the integration with our existing systems - Xero, DPD local and Woocommerce. It enabled us to have a smooth order process from start to finish. User interface is simple and didn't take long to learn how to use the system.
CONSPurchase order integration isn't great as it is really counter intuitive and doesn't feed into Xero well. Some weird UX glitches that remain broken.
June
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2015
A must for ecommerce retailers
We signed up for Veeqo a couple of weeks ago and we're already seeing the benefits of using a system like this to manage or stock across our webstores. Before we started using Veeqo we spent about an hour every day writing out our shipping labels - now it takes less than 5 minutes. Setup wasn't too difficult because Veeqo's customer support team talked us through it and helping us where needed. This kind of support is really important to us which is one of the reasons we rate it so highly - the team are quick to respond to all our queries and very friendly. Aside from customer service, the app is easy to use (which says a lot coming from someone who struggles with computers). All round great app, saves us loads of time, wouldn't do without it!
Harry
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed March 2016
Love it!
I've been using Veeqo for a few months now and it's great. Managed to get it set up relatively quickly and found my feet quickly because its so easy to use. I sell clothing on Amazon & eBay plus my own online store and Veeqo does a great job of syncing my inventory, I can just leave it to take care of updating stock automatically so I don't oversell my items. The iPhone app works great and is handy for when I'm away from my desk, lets me update stock on the move and scan product barcodes. Also love that new features are constantly being developed!