All Zencommerce Reviews
1-25 of 31 Reviews
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Sahil
Information Technology and Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Easy to Use e-commerce website solution
Grew my business, I am doing easier management of my business and the sales has grown over the months. I am totally happy with the Zencommerce website solution.
PROSSupport Staff is well educated User-friendly Interface Enough options to customize YouTube Channel explains the product well Value for the money I pay
CONSFor me, there are no negative points as it fulfills my business needs
Reason for choosing Zencommerce
Good Price Have all features I needed Overall, I found it value for money!
Rajat
Apparel & Fashion, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2021
Good Product for starters....
This product suits the likely needs of anyone who is just starting up an online venture and wants to purchase a suitable product managing entire business life-cycle through one stop solution in cost effective manner. The platform consists of all major features and categories to manage an online business in most efficient way.
CONSThe product is not scalable and restricted to the features provided by zen-commerce and hence cannot be customized according to ones best needs.
Reason for choosing Zencommerce
Its coming out to be the best bet considering the features I want to use initially.
vivek
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed June 2020
Average product poor support
im still with them because of it is painful to transition the entire system to another platform
PROSNONE. it looked simple at the time of selection but as my requirement for necessary functionality increased zencommerce started looking more and more incapable of handling them.
CONSvery little customisation and non responsive customer support
Reasons for switching to Zencommerce
i was expecting better service
NIXON
Banking, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
MOST AFFORDABLE AND EASY TO USE ECOMMERCE PLATFORM IN INDIA.
I CAN EASY DRAG AND DROP MY PRODUCTS SO MY WORK IS DONE QUICKLY (I DO NOT HAVE TO WAIT FOR MULTIPLE PAGES TO LOAD... THIS WAY MY TIME IS SAVED.)
CONSIDEALLY THERE IS NO CONS OF THIS SOFTWARE BUT THEY SHOULD HAVE MORE EXTERNAL INTEGRATIONS WITH COURIER PARTNERS.
Reasons for switching to Zencommerce
I FELT SHOPIFY VERY EXPENSIVE WITH NO CUSTOMER SUPPORT IN INDIA. SO ZENCOMMERCE IS OFF-COURSE THE BEST CHOICE TO MAKE.
Srikanth
Food & Beverages, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2021
The most affordable and yet powerful e-commerce SaaS product
Wonderful, one should try it before spending lot of money on other expensive software.
PROSIt is user friendly and has almost all the features for any small and medium sized ecommerce website. I can't think what feature it doesn't have, I like their customer service as well. I'm using ZenCommerce from past 3+ years for my Chocolate website [SENSITIVE CONTENT HIDDEN]
CONSCan't think of any. Their product is wonderful and customer care is super. I wish them good luck.
Reason for choosing Zencommerce
Affordable and yet powerful
Reasons for switching to Zencommerce
Price
Mangesh
Pharmaceuticals, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed June 2020
Best for New Business Owners
Apart from the above-mentioned issues, the overall experience is Satisfactory, if the above API issues were resolved swiftly then the experience would have been great. But the team struggled for several days or at times a week to resolve the issues. Hence we had to face the loss in business and our customer satisfaction went low.
PROSOne Window solution to all. We have Payment gateway, Accounting Software, Shipping integration and Marketing Software integration all in one console. Features are simple and easy to use for an individual who has no knowledge of Coding. Once the shop is set up, anyone with access can modify and change everything instantly.
CONSCustomer Support needs to be improved, Most of the reports are not available for download, Major issues with the API integrations with Payment Gateways, Accounting Software, Shipping. New features for up sales are not available. No Place to add the Video of the products. Need external help even for the Basic SEO functions. Multiple steps checkout process.
Reason for choosing Zencommerce
The Prices was right for us with the easy setup which was done by the Zencommerce team. Our website was up and running within 3 days.
Reasons for switching to Zencommerce
Our Website has few bugs which we were not able to fix and hence caused our customers and team members agony.
Barun
Business Supplies and Equipment, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Awesome Software
Everything, all features, themes , taxation and Own integrations
CONSBilling , invoicing could have been better
Irfan
Mechanical or Industrial Engineering, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
KtechGlobal - Zen e-commerce experience
Zen Ecommerce has developed excellent e-commerce websites for us .They are experts at building robust, scalable, secure and easy to use websites that can scale to meet our business needs. Their team of developers and project managers have worked closely with us to support our needs for an effective website.
PROSZen Ecommerce has developed excellent e-commerce websites for us .They are experts at building robust, scalable, secure and easy to use websites that can scale to meet our business needs. Their team of developers and project managers have worked closely with us to support our needs for an effective website.
CONSSo far have been better than most other developers that we have tried before - Have been generally quite happy after doing 4 websites with them ( for business & social ).So do not have any CONS for now.
Vidhi
Apparel & Fashion, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Great service by Zencommerce
Always attending their customers well.
PROSGood service, courteous staff. Would definitely recommend them to everyone.
CONSAll good. Not many cons. I wish them all the best.
Saumil
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Do Hi-tech Website, without HiTech Knowledge...
Its solves your everyday purpose of Online Shopping, without having to get into codings. Most of the features are included in a single cost.
CONSNeed more flexibility in terms of using 3-party software or API. But overall satisfactory and does solve the purpose.
Sanjay
Apparel & Fashion, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
User friendly and good response
Helped in growing sales, marketing and good customer support.
PROSThis software helped me in marketing my products Pan India when I was not able to reach them and also helped in growing my sales. Its a user friendly software and every member of Zencommerce is always available in any type of problem.
CONSI couldn't think any cons as I am very happy with the service.
Reason for choosing Zencommerce
Price plays a major role and also when I spoke to Zencommerce they gave me postive vibes. And also there support team helped me in clearing all my doubts where Shopify and Zepo was not of great help.
viral
Wholesale, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
easy to use
Easy to use. creating new for customer and introduce to customer about new function. give free trial first
PROSeasy to use. Seo is very goods. Customer support is very good
CONSvery simple theme. please give attractive theme
Reason for choosing Zencommerce
theme is goods
Vishal
Food & Beverages, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Zencommerce Review
Good
PROSReadymade software, Plug and play software only upload your products and start
CONSThere should be more themes, current number of themes are low
Swaroop
Marketing and Advertising, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
One of the finest companies i have interacted , very much customer oreiented [SENSITIVE CONTENT HIDDEN] and staffs
One of the best companies I've interacted, Great staffs very friendly approach and great customer service The [SENSITIVE CONTENT HIDDEN] has been always helpful whenever I have an issue, A big thanks to him Great company to associate with, Zen commerce keeps up the good work!
PROSGreat One , we never had an issue any time
CONSNothing much I really don't have an issue
Manit
Apparel & Fashion, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2020
Amazing Experience
During Early stage we found it a little difficult to use, but it is very fast to learn
PROSThe whole experience of the back is good as its very user friendly
CONSNeed more additional Plugins and more responsive and dynamic to other devices, as it does not support lot of mobile devices
Reason for choosing Zencommerce
Ease of Use
Reasons for switching to Zencommerce
Magento we found it to be very complicated
Meena
Apparel & Fashion, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Nanu & Naishi International Private Limited
One word to describe experience is SATISFACTORY.
PROSIt has capability to serve an e-commerce business, well equipped with various apps & links to major service providers within the software like ... Payment Gateways, Shipping Gateway or Financial Service providers.
CONSOne has to learn all the steps to complete the order or create the shipment. But it can be more user friendly where system itself asks next required information in successive steps. Which will provide an ease to use.
Reason for choosing Zencommerce
Options & Facilities provided in an Economical Range
Sukhwinder
Food & Beverages, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2023
Very unprofessional and expensive. Don’t go
Bullshit
PROSNothing wasted my money for nothing and they made a app which never worked
CONSI got ripped off and learnt a lesson to stay away from such unprofessional
Rohit
Apparel & Fashion, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed June 2020
Zencommerce ecommerce software is average
Though the software is easy to use but it lacks lot of features and application which are being offered by its competitors like Shopify, Wix, Woo commerce, etc.
PROSThe software is very user friendly and easy to use.
CONSPoor customer support as it takes lot of follow ups to resolve any issue with the software.
Reasons for switching to Zencommerce
The yearly plan on Shopify was more expensive as compared to Zen Commerce yearly plan.
Nishant
Apparel & Fashion, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
S9fashion.com Parent Hosting Firm Zencommerce
The best Team - behind Zencommerce - Mumbai. S9fashion.com - came onboard in 2017, have stayed here so far, and always will. Highly Experienced IT Professionals,4.5 Star rating Out Of 5 - there is always Scope of Improvement and Team Effort -
PROSIntegration in My Main Business is yet to Integrate- Given request for the same
CONSDoes Not Compress Images to The correct Size Needed - avoiding the site to Go Bulky and Slow
Vendor Response
Thank you Mr.Sharma, we trust you have been delivered with all the required services and product. We thank you for using Zencommerce and showing trust on us. Your association is valuable for us.
Replied August 2021
Iftekhar
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2021
Good Experience
Customer support, Especially by talking with miss [SENSITIVE CONTENT] .
CONSSome time it slowing down may be for heavy media load
Jitendra
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Review
The ease of implementation. Reliability.
CONSRegular updation and new design options are implemented.
Reasons for switching to Zencommerce
Ease and reliability
Ravindra
Dairy, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Velue for money
The customer support system is very good
CONStechnology is very good but it can improve further.
Sandip
Apparel & Fashion, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2021
Pleasant and practically ease of use
Pleasant and practically ease to operate
PROSCost effective, intuitive, great crm and reporting
CONSPurchase basket process it has to be one page It's part of design
Reason for choosing Zencommerce
Cost effective and great customer service
Reasons for switching to Zencommerce
Ease of operations
Siddharaj
Accounting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Great Customer Service!
Great. Would work with them again.
PROSZencommerce helped us build our company website. The team was able to capture our expectations early on. The project was completed well before time with ample space for last minute fine tuning. The support team is very responsive and easy to work with. Recommended.
CONSThe areas of improvement could be typography & copy-writing.
PANKAJ SINGH
Food & Beverages, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Easy to handle
Great experience would recommend your friends and colleagues to use this software
PROSEasy to handle your own e-commerce website .they provide all the support whenever needed.
CONSNot founded yet once I will found I will surely post a review
Reason for choosing Zencommerce
After seeing there previous projects I had selected