All Zencommerce Reviews

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Sahil

Information Technology and Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Easy to Use e-commerce website solution

Grew my business, I am doing easier management of my business and the sales has grown over the months. I am totally happy with the Zencommerce website solution.

PROS

Support Staff is well educated User-friendly Interface Enough options to customize YouTube Channel explains the product well Value for the money I pay

CONS

For me, there are no negative points as it fulfills my business needs

Reason for choosing Zencommerce

Good Price Have all features I needed Overall, I found it value for money!

Rajat

Apparel & Fashion, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2021

Good Product for starters....

PROS

This product suits the likely needs of anyone who is just starting up an online venture and wants to purchase a suitable product managing entire business life-cycle through one stop solution in cost effective manner. The platform consists of all major features and categories to manage an online business in most efficient way.

CONS

The product is not scalable and restricted to the features provided by zen-commerce and hence cannot be customized according to ones best needs.

Reason for choosing Zencommerce

Its coming out to be the best bet considering the features I want to use initially.

vivek

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed June 2020

Average product poor support

im still with them because of it is painful to transition the entire system to another platform

PROS

NONE. it looked simple at the time of selection but as my requirement for necessary functionality increased zencommerce started looking more and more incapable of handling them.

CONS

very little customisation and non responsive customer support

Reasons for switching to Zencommerce

i was expecting better service

NIXON

Banking, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

MOST AFFORDABLE AND EASY TO USE ECOMMERCE PLATFORM IN INDIA.

PROS

I CAN EASY DRAG AND DROP MY PRODUCTS SO MY WORK IS DONE QUICKLY (I DO NOT HAVE TO WAIT FOR MULTIPLE PAGES TO LOAD... THIS WAY MY TIME IS SAVED.)

CONS

IDEALLY THERE IS NO CONS OF THIS SOFTWARE BUT THEY SHOULD HAVE MORE EXTERNAL INTEGRATIONS WITH COURIER PARTNERS.

Reasons for switching to Zencommerce

I FELT SHOPIFY VERY EXPENSIVE WITH NO CUSTOMER SUPPORT IN INDIA. SO ZENCOMMERCE IS OFF-COURSE THE BEST CHOICE TO MAKE.

Srikanth

Food & Beverages, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2021

The most affordable and yet powerful e-commerce SaaS product

Wonderful, one should try it before spending lot of money on other expensive software.

PROS

It is user friendly and has almost all the features for any small and medium sized ecommerce website. I can't think what feature it doesn't have, I like their customer service as well. I'm using ZenCommerce from past 3+ years for my Chocolate website [SENSITIVE CONTENT HIDDEN]

CONS

Can't think of any. Their product is wonderful and customer care is super. I wish them good luck.

Reason for choosing Zencommerce

Affordable and yet powerful

Reasons for switching to Zencommerce

Price

Mangesh

Pharmaceuticals, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed June 2020

Best for New Business Owners

Apart from the above-mentioned issues, the overall experience is Satisfactory, if the above API issues were resolved swiftly then the experience would have been great. But the team struggled for several days or at times a week to resolve the issues. Hence we had to face the loss in business and our customer satisfaction went low.

PROS

One Window solution to all. We have Payment gateway, Accounting Software, Shipping integration and Marketing Software integration all in one console. Features are simple and easy to use for an individual who has no knowledge of Coding. Once the shop is set up, anyone with access can modify and change everything instantly.

CONS

Customer Support needs to be improved, Most of the reports are not available for download, Major issues with the API integrations with Payment Gateways, Accounting Software, Shipping. New features for up sales are not available. No Place to add the Video of the products. Need external help even for the Basic SEO functions. Multiple steps checkout process.

Reason for choosing Zencommerce

The Prices was right for us with the easy setup which was done by the Zencommerce team. Our website was up and running within 3 days.

Reasons for switching to Zencommerce

Our Website has few bugs which we were not able to fix and hence caused our customers and team members agony.

Barun

Business Supplies and Equipment, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Awesome Software

PROS

Everything, all features, themes , taxation and Own integrations

CONS

Billing , invoicing could have been better

Irfan

Mechanical or Industrial Engineering, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

KtechGlobal - Zen e-commerce experience

Zen Ecommerce has developed excellent e-commerce websites for us .They are experts at building robust, scalable, secure and easy to use websites that can scale to meet our business needs. Their team of developers and project managers have worked closely with us to support our needs for an effective website.

PROS

Zen Ecommerce has developed excellent e-commerce websites for us .They are experts at building robust, scalable, secure and easy to use websites that can scale to meet our business needs. Their team of developers and project managers have worked closely with us to support our needs for an effective website.

CONS

So far have been better than most other developers that we have tried before - Have been generally quite happy after doing 4 websites with them ( for business & social ).So do not have any CONS for now.

Vidhi

Apparel & Fashion, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Great service by Zencommerce

Always attending their customers well.

PROS

Good service, courteous staff. Would definitely recommend them to everyone.

CONS

All good. Not many cons. I wish them all the best.

Saumil

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

Do Hi-tech Website, without HiTech Knowledge...

PROS

Its solves your everyday purpose of Online Shopping, without having to get into codings. Most of the features are included in a single cost.

CONS

Need more flexibility in terms of using 3-party software or API. But overall satisfactory and does solve the purpose.

Sanjay

Apparel & Fashion, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

User friendly and good response

Helped in growing sales, marketing and good customer support.

PROS

This software helped me in marketing my products Pan India when I was not able to reach them and also helped in growing my sales. Its a user friendly software and every member of Zencommerce is always available in any type of problem.

CONS

I couldn't think any cons as I am very happy with the service.

Reason for choosing Zencommerce

Price plays a major role and also when I spoke to Zencommerce they gave me postive vibes. And also there support team helped me in clearing all my doubts where Shopify and Zepo was not of great help.

viral

Wholesale, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

easy to use

Easy to use. creating new for customer and introduce to customer about new function. give free trial first

PROS

easy to use. Seo is very goods. Customer support is very good

CONS

very simple theme. please give attractive theme

Reason for choosing Zencommerce

theme is goods

Vishal

Food & Beverages, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Zencommerce Review

Good

PROS

Readymade software, Plug and play software only upload your products and start

CONS

There should be more themes, current number of themes are low

Swaroop

Marketing and Advertising, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

One of the finest companies i have interacted , very much customer oreiented [SENSITIVE CONTENT HIDDEN] and staffs

One of the best companies I've interacted, Great staffs very friendly approach and great customer service The [SENSITIVE CONTENT HIDDEN] has been always helpful whenever I have an issue, A big thanks to him Great company to associate with, Zen commerce keeps up the good work!

PROS

Great One , we never had an issue any time

CONS

Nothing much I really don't have an issue

Manit

Apparel & Fashion, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2020

Amazing Experience

During Early stage we found it a little difficult to use, but it is very fast to learn

PROS

The whole experience of the back is good as its very user friendly

CONS

Need more additional Plugins and more responsive and dynamic to other devices, as it does not support lot of mobile devices

Reason for choosing Zencommerce

Ease of Use

Reasons for switching to Zencommerce

Magento we found it to be very complicated

Meena

Apparel & Fashion, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Nanu & Naishi International Private Limited

One word to describe experience is SATISFACTORY.

PROS

It has capability to serve an e-commerce business, well equipped with various apps & links to major service providers within the software like ... Payment Gateways, Shipping Gateway or Financial Service providers.

CONS

One has to learn all the steps to complete the order or create the shipment. But it can be more user friendly where system itself asks next required information in successive steps. Which will provide an ease to use.

Reason for choosing Zencommerce

Options & Facilities provided in an Economical Range

Sukhwinder

Food & Beverages, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2023

Very unprofessional and expensive. Don’t go

Bullshit

PROS

Nothing wasted my money for nothing and they made a app which never worked

CONS

I got ripped off and learnt a lesson to stay away from such unprofessional

Rohit

Apparel & Fashion, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed June 2020

Zencommerce ecommerce software is average

Though the software is easy to use but it lacks lot of features and application which are being offered by its competitors like Shopify, Wix, Woo commerce, etc.

PROS

The software is very user friendly and easy to use.

CONS

Poor customer support as it takes lot of follow ups to resolve any issue with the software.

Reasons for switching to Zencommerce

The yearly plan on Shopify was more expensive as compared to Zen Commerce yearly plan.

Nishant

Apparel & Fashion, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

S9fashion.com Parent Hosting Firm Zencommerce

The best Team - behind Zencommerce - Mumbai. S9fashion.com - came onboard in 2017, have stayed here so far, and always will. Highly Experienced IT Professionals,4.5 Star rating Out Of 5 - there is always Scope of Improvement and Team Effort -

PROS

Integration in My Main Business is yet to Integrate- Given request for the same

CONS

Does Not Compress Images to The correct Size Needed - avoiding the site to Go Bulky and Slow

Vendor Response

Thank you Mr.Sharma, we trust you have been delivered with all the required services and product. We thank you for using Zencommerce and showing trust on us. Your association is valuable for us.

Replied August 2021

Iftekhar

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2021

Good Experience

PROS

Customer support, Especially by talking with miss [SENSITIVE CONTENT] .

CONS

Some time it slowing down may be for heavy media load

Jitendra

Food & Beverages, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

Review

PROS

The ease of implementation. Reliability.

CONS

Regular updation and new design options are implemented.

Reasons for switching to Zencommerce

Ease and reliability

Ravindra

Dairy, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

Velue for money

PROS

The customer support system is very good

CONS

technology is very good but it can improve further.

Sandip

Apparel & Fashion, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2021

Pleasant and practically ease of use

Pleasant and practically ease to operate

PROS

Cost effective, intuitive, great crm and reporting

CONS

Purchase basket process it has to be one page It's part of design

Reason for choosing Zencommerce

Cost effective and great customer service

Reasons for switching to Zencommerce

Ease of operations

Siddharaj

Accounting, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

Great Customer Service!

Great. Would work with them again.

PROS

Zencommerce helped us build our company website. The team was able to capture our expectations early on. The project was completed well before time with ample space for last minute fine tuning. The support team is very responsive and easy to work with. Recommended.

CONS

The areas of improvement could be typography & copy-writing.

PANKAJ SINGH

Food & Beverages, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Easy to handle

Great experience would recommend your friends and colleagues to use this software

PROS

Easy to handle your own e-commerce website .they provide all the support whenever needed.

CONS

Not founded yet once I will found I will surely post a review

Reason for choosing Zencommerce

After seeing there previous projects I had selected

Showing 1 - 25 of 31 Reviews