Castor EDC vs Forms On Fire

RATING:

4.7

(130)

Castor EDC has 130 reviews and a rating of 4.68 / 5 stars vs Forms On Fire which has 122 reviews and a rating of 4.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (130)
4.7 (122)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 2, 2022
March 27, 2024
Pros/Cons
  • Pros

  • Impressive flexibility, ability customize forms with (almost) any imaginable feature/data flow.
  • I love how you can play around with setting up a study (test study) so you can learn and implement that best data collection process for your study. The customization is great.
  • Cons

  • Also, the randomization tab is always available, which can lead to errors because some people randomize the patient before being certain that the patient can be included in the study.
  • I had trouble changing the entered data later and there was no color change after the questions were answered.
Read all user reviews
  • Pros

  • Ease or use, support, cost, robust/dynamic software.
  • Easy to use and understand. Customer support is always available to help with any issues.
  • Cons

  • Some times customer service is lagging. Nonetheless, most of the issues are solvable using the knowledge base and FAQs section.
  • Also the documents this platform generates seem to be missing items and we can’t figure out how to fix this.
Read all user reviews
Pricing Range
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$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos