DocuSign vs RMail

RATING:

4.8

(8525)

DocuSign has 8525 reviews and a rating of 4.75 / 5 stars vs RMail which has 44 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (8525)
4.7 (44)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 27, 2024
December 8, 2022
Pros/Cons
  • Pros

  • This is so amazing for people who work remotely and we need to collaborate on a project - definitely great for the distance.
  • This software is so easy to use. I love the color coordination of the signatures and the ability to set the signing order is great.
  • Cons

  • There are occasional glitches and bugs that are frustrating to work around. I have had to reload in the middle of signing and it lost the info.
  • If one of the witnesses fails to sign, after some time the document is canceled. I lost some documents after I discovered this.
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  • Pros

  • The ability to see that your mail was delivered and when it is opened.
  • Very easy to integrate into our systems and software.
  • Cons

  • Need to have backup plan. No mobile apps to associate with outlook (exchange) on mobile devices.
  • Currently it just tells me email not received but if I sent more than one it is difficult to go back and determine what email it was that they did not get.
Read all user reviews
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos