KeepSolid Sign

RATING:

4.4

(36)

About KeepSolid Sign

KeepSolid Sign is an electronic signature solution that helps users to manage communications with clients electronically and manage workflows that require signatures such as contract signing, document approvals, deals and more. The solution can either be deployed on-premise or hosted in the cloud. KeepSolid Sign helps users synchronize their documents across various devices that include computers, tablets and mobile phones. The solution stores data in a central database and secures the communications with AES-256 encryption. It also offers mobile applications for iOS and Android devices. When used in offline mode, users can sign documents, add annotations and archive documents, and changes are saved when an internet connection available. The solution helps use...

KeepSolid Sign Pricing

Personal: $9.99/user/month for one user (or $95.99 if billed annually) Small Team: $39.99/team/month for 5 users (or $449.99 if billed annually) Big Team: $71.99/team/month for 10 users (or $799.99 if billed annually) Enterprise: for more users contact KeepSolid Sign for a custom pricing plan.

Starting price: 

$9.99 per month

Free trial: 

Available

Free version: 

Not Available

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KeepSolid Sign Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for KeepSolid Sign

1 - 5 of 36 Reviews

User Profile

Eric

Verified reviewer

Real Estate, 11-50 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2018

It's a very solid product but feels a little clunky

PROS

Good interface and app first experience it has all of the right ideas and will get it all right after a few more updates

CONS

Feels too clunky and could use some streamlining just getting a signature should be faster and easier but I think they will get it figured out

Vendor Response

Eric, thank you for your feedback! Indeed, we are now working on making collecting signatures from your signers much easier and straightforward, but at the same time - secure. It is the process for couple of product updates, so stay tuned and keep an eye on our newsletter.

Replied March 2018

Mark

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Easy to use solid solution to get my documents signed.

PROS

Being a huge fan of VPN Unlimited I surely had to try KeepSolid Sign. And Solid it is. The ease of use via my iPad. Let's face it, everything is happening on mobile devices nowadays and KeepSolid Sign delivers. It is so comfortable to just sit, open up the app, select a document that needs to be signed, specify where you want to have the signature and boom, send it on its way. It made our process so much faster. Just love the notifications. And the best part is, when I do sit at my desk, there is the desktop application, showing me exactly where I left of on my mobile device and I can continue where I left of. Would recommend this every day. Especially now with the added benefits of having a bundle of cloud storage providers one touch or click away. It has a modern interface and is really fast. And coming from the same folks that bring me VPN Unlimited, the security is top notch. So again, I recommend you try it out and see for yourselves how easy and solid this product really is.

CONS

Currently there is no way to add an existing KeepSolid user to a team. But I have been informed they are looking into this to make it possible in the near future. I wish there would be a way someone could sign a document without the need to sign up for an account but understand it from a security point of view. So not really a con.

Vendor Response

Thank you for such a good feedback, Mark!

Replied February 2018

Anonymous

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

1

Reviewed June 2018

Really indequate for the modern day business

PROS

At first glance, seems easy to use the basic features. That's it. It is very basic in features. No confidence that it is secure or that it will hold legally.

CONS

We have been trialling this lately and there are serious flaws and shortcomings to this. Below are some suggestions: 1. No document ID or audit trail. Not sure this can be legally binding. No way to demonstrate when it was accessed, what IP Address or email? 2. No option for multiple document upload. So if you have multiple documents that form part of the same agreement i.e. contract, info booklet, disclaimer, terms of business, marketing opt-out, cancellation notice. You have to create a doc for each. Not the best user experience. 3. No branding options. Almost all other providers have this option. Heavy emphasis on Keepsolid. Clients are forced to sign-up for an account. 4. No Word doc support. Your are limited to PDF only, which you must convert your contract to PDF, drag it in and then add the fields. 5. No option for client to sign without registering an account. Almost every other provider on the market provides this option. 6. No web app to create docs. Needs to be desktop / laptop bound. No adequate for the modern era. 7. If i add a signer, they get notification to set up account before i have decided to send document? Seems a little sneaky to grow your user base. What happens if i do not want to send the document to them? The client has already received a promo email. Not fit for the GDPR era. 8. The user experience lacks detail and ease. Adding a document for signing leaves you guessing what needs to be done next. Simple tooltips ?

Ryan

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Life easing software!

PROS

Ability to sign documents wherever I am. Ability to sign and place documents in a `lock, where they remain safe. Ability to retain multiple signatures ready to use.

CONS

There is only 1 con than I can even attempt to say about this software. The fact the KeepSolid Sign software is now paid subscription, for users of small or single person companies should have a free-to-use subscription, with full usage.

Vendor Response

Ryan, thank you for your review! Indeed, KeepSolid Sign was in a free beta for 6 months, and now we offer different pricing, both for individual and team usage. Personal plan is only $9.99 per month and you are not limited to amount of documents you need to send or number of signatures to collect, unlike other alternatives require. Moreover, you can work and sync your account on all platforms KeepSolid operates, with no limits. There are product updates coming up and if you like, one of our team members will keep in touch. Julia

Replied March 2018

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed November 2018

Lifetime plan is an excellent value if available

PROS

I purchased the service on a lifetime plan to get away from the expensive monthly subscription fees of other e-signature services. The service does what it promises and is incredibly affordable.

CONS

The mobile app is weak compared to its competitors, and the service is not as intuitive to use as some of the bigger brand services -- but the cost is a fraction of them and it accomplishes the same task.

Vendor Response

Thank you very much! We appreciate your feedback in a high regard!

Replied December 2020