SignNow Software


 

SignNow is a cloud-based e-signature solution for small, midsize and large businesses. It provides form templates, email notifications, two-factor authentication and several export options.

Built-in templates can be used to setup the document, and may also be customized per user requirements. The software maintains an audit log that displays the entire document creation and signing history for verification purposes. Users can also view the details such as IP addresses, date of signing and the device used for creating or signing the document.

Mobile apps for Android and iOS devices enable users to complete documents remotely. Custom branding, bulk send tools, a kiosk mode for mobile use and the creation of signing links are also included. SignNow can be integrated with programs such as Salesforce, Office 365, Google Apps and Google Drive.

SignNow is available on a monthly subscription basis that includes support via online knowledge base.

 

SignNow - Document signing
 
  • SignNow - Document signing
    Document signing
  • SignNow - Dashboard
    Dashboard
  • SignNow - Send signing link
    Send signing link
  • SignNow - Signing fields
    Signing fields
  • SignNow - List of signers
    List of signers
Supported Operating System(s):
Web browser (OS agnostic)

116 Reviews of SignNow

 

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Software Advice Reviews (6)
More Reviews (110)

Showing 1-6 of 6

Scott from Buena Vista University
Specialty: Education
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

SignNow is a lower-cost solution that their competitors, but support and reliability are an issue.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We looked at several products before choosing SignNow and did so mostly based on price. They had the features we were looking for and were much cheaper than DocuSign, Adobe, and other e-signature applications we looked at. The workflow/routing functionality is really beneficial, especially if you don't have another solution at your organization that can manage workflows.

We were trying to find a solution to handle electronic signatures, but really found the platform most beneficial for workflow management.

Cons

The biggest cause for concern though is the reliability and support of the product. The authentication portal is unavailable several times a week and this has been going on for weeks. When this happens, existing forms can still be filled out, but no new forms can be created or modified and form owners can not check on the status of forms. SignNow has phone and email support, but I've called the support line several times and am always instructed to leave a message and it is never returned. Also, emailing their support typically does not yield a response. I've emailed in about 20 times over the past year for different things and have received a response for five of them.

Review Source
 
 

katie from Glassical Designs
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Easy to Use - Zero Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The product is easy to use and simple for basic needs. I don't have experience with any other programs, but I would think it is slightly more limited if you need any complex features.

Cons

The customer service for this product is essentially non-existent. I submitted an urgent issue to SignNow's support team via email on January 29 and didn't receive a reply until MARCH 6. They also 'claim' to not have a support phone line, or an email, but I have found both at this point.

Review Source
 
 

Jason from Jason Lambert Enterprises Inc
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

I really liked the app until I tried to edit anything

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Get your ahit together

Pros

Easy to use for the most part. The layout is good and and east to use . It is straight forward for signing documents.

Cons

I spent hours online wading through the FAQ’s and still couldnt find answers. Left multiple emails with support that were never returned. No option for phone support. The fact that the titles or fields cannot be edited when creating the documents and templates was really frusterating-

Review Source
 
 

Cassidy from W Group Realtors
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Sign any document quickly, & looks like your real signature

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Can sign on you phone or tablet, and it looks like a real wet signature. It does not put any box or other marker that identifies a digital signature, so it looks like you really signed the document.

Cons

Sometimes the signature stamps can be hard to place or size, but I have only had this happen a few times.

Review Source
 
 

Debbie from safetyunlimited.com
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Works for intended purpose but lacking some features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Would be a highly recommended product with some improvements

Pros

Decent value for cost; allows for creation of templates, allows for bulk sending, allows for customization of signatures

Cons

Lacks document editing feature; needs a contact list feature; needs ability to imbed folders in other folders besides the archive; grid lines when inserting text; need to be able to turn off notifications, or select which to receive

Review Source
 
 

Dan from Talenza
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Up there with the best for half the price!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

SignNow has all the features of the heavyweights in the digital signing market for half the price. It's simple and intuitive to use and is a great one stop solution for all your digital document signing needs.

Cons

I've only identified one major flaw. When you want to create a document template with one signature section already completed e.g. If you regularly send out the same document and want to have your company section pre-signed and dated to speed up the signing process, then the date stamp is not able to automatically change. So if I make a template on the 4th July it will stay on that date no matter when I send the document, which defeats the point in having a predated template. The preset date is also in American date format and there doesn't appear to be a way to change this. This is strange as for the other party signing you are able to select EU/USA date format. To work around the problem we just have the signature and title sections pre-completed and manually enter the date. However, it's a tiny flaw of what's otherwise a fantastic product.

 
 
 
Showing 1-20 of 110


October 2018

October 2018

Saves paper and time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

So easy to use and integrate with other company applications. Instead of using a papertrail of approvals on things like travel we now do all approvals through SignNow.

Cons

SignNow has been very easy to use, even for non-technical users. No major cons to mention.

Review Source: Capterra
 

Brittany from The Shift Collab
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

great alternative if you dont have a fax machine

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Much easier than printing a document, signing it and uploading it back/taking a picture of the document and uploading it. Great alternative if you do not have access to a fax machine.

Cons

would like the option to pay per use as opposed to paying monthly

Review Source: Capterra
 


September 2018

September 2018

Great For Online Contracts!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Very easy to use, notifies you when paperwork is signed and keeps record of everything.

Cons

I wish they had a smaller option or gave a few more for free but the software is great!

Review Source: Capterra
 


September 2018

September 2018

Functional, but a big confusing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This program does exactly what you would expect. It's an electronic document signing program. However, it does lack some functionality when it comes to document/project management.

Cons

I wish there were ways to easily export reports from Sign Now.

Review Source: Capterra
 

Mark from Watermark Community Church
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Waivers Galore

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have enjoyed the product and it has integrated with some of other tools to help provide a seamless experience for our end users which has helped our administrators do less follow up on waivers for attendees to our events.

Pros

It works well on desktops.
It has a user interface that makes sense and is easy to add items to the document for signing/typing
Easy to group/download in batches

Cons

A little confusing at first understanding where you need to start to get a document setup. Terminology takes getting used to.
Apps on phone have been hit or miss on functionality from our experience.

Review Source: Capterra
 


September 2018

September 2018

SignNow Awesome Review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Ease of use of the application, Auto created Signatures and templates

Cons

User Interface can be better with different colors, Workflows can be made better with tracker.

Review Source: Capterra
 

Michael from Innovative Lighting Consultants
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Easy and simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

So easy to use and simple for your clients to sign docs too.

Cons

Its' fantastic and I recommend it to a lot of people. They should have an Outlook add-in I think is the only thing I can think of. Also, you should be able to save template items you always put into certain documents.

Review Source: Capterra
 

ADAM from BalanceProcess.com
Number of employees: 1 employee Employees number: 1 employee

August 2018

August 2018

Life Saver

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

People don't have printers anymore. And those that do, either ran out of ink or ran out of paper weeks ago. Having the ability to simply sign docs digitally is extremely helpful to keep business moving.

Pros

Clients use this all the time to sign docs. Can do digital signature or custom signature. I love it, and so do my clients. Mobile friendly.

Cons

N/A. My experience with SignNow has been pleasant. Been using it for over 4 years, and use it weekly.

Review Source: Capterra
 

Lisa from Jackson Transaction Solutions
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Sign Now is user-friendly

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Excellent

Pros

I loved how easy it is to use compared to products like Docusign. I also prefer the signature feature to that of Adobe Acrobat.

Cons

I really didn't have any cons other than I was able to find a product that incorporated the signature feature with other features that I needed being in the real estate field. I have decided that I will continue with SignNow just because of how easy it is to use.

Review Source: Capterra
 

Nancy from Cincinnati Children's
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2018

August 2018

Excellent product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I use SignNow primarily for for research purposes. It has been a huge facilitator in obtaining signatures for required form and letters. I see more and more people from my institution using SignNow due to ease of use, reliability, and utility. Love this product!

Pros

Ease of use, easy to learn, the ability to send for multiple signatures, and cross-platform ability

Cons

SIgnNow is a bit pricey but saves time and paper!

Review Source: Capterra
 

Lyubomyr from iPlan.ua
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

>2 years of great customer experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I manage all my e-signing with Sign now, as it's reliable and easy to use solution.
Our company is a small niche consultancy with 3 employees and several freelancers.

Pros

It simple. It does perfectly what I need.

Cons

I'd like more on sorting my documents, folders and search

Review Source: Capterra
 

Janice from Sunbird Condo Rental
Number of employees: 1 employee Employees number: 1 employee

August 2018

August 2018

Perfect Solution for my Vacation Rental business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I needed an efficient way to get my rental agreements signed and back to me quickly. After looking at other software, I decided to give SignNow a try. It worked the first time I tried, and made the rental process much faster.

Pros

It is so easy to use - works every time.

Cons

I didn't find anything that I did not like.

Review Source: Capterra
 

Lisa from Lisa-Marie Savard Photographie
Number of employees: 1 employee Employees number: 1 employee

August 2018

August 2018

Great and easy service to sign contracts online!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall, I like SignNow. It's not the best service out there, but the price quality ratio is fair. I'm a photographer and it totally changed the way I do business. I can easily make clients sign the contract before our session and collect a retainer, which wasn't possible before.

Pros

You can easily and quickly get clients to sign contracts online. It totally changed the way I do business now!

Cons

The customer service is very poor. It takes weeks to get a problem solved. Some clients have trouble signing contracts on certain devices and don't want to download the app.

Review Source: Capterra
 


August 2018

August 2018

Great for Clients!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

SignNow makes it easy for me to send contracts back and forth between my clients. Instead of waiting on contracts to get signed via the mail, I can send and sign them electronically, instantly!

Cons

I haven't had any issues with this software. My clients prefer it over signing via the mail.

Review Source: Capterra
 

Lyn from Storytelling for Entrepreneurs
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Great product in SignNow online offering

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great product, good company and interested in future products

Pros

By far, the simplicity and ease of use of the product was second to none. I load a file, sign or add text/date, save and download.

Cons

Loved the free offering they started to coincide with limited and basic needs. Contemplating the new pricing format vs. other options such as Adobe's product.

Review Source: Capterra
 

MICHAEL from Advantage Insurance Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

SignNOw -Highly recommend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Been using them for my business for years and love the cost and performance.

Pros

I highly recommend Signnow. Very easy to use

Cons

That people have to download an app or software.

Review Source: Capterra
 

Mathias from Mathias Fast Photography
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

East and Helpful

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Does everything I need it to do. Can’t beat the price or ease of use. My clients love it!

Cons

More editing options, especially with the message that gets sent to clients.

Review Source: Capterra
 

Michael from Prezentor
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Nice app some months ago

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Was using often to sign documents with my EU partners. Stopped to use after Apple added similar functionality to iOS.

Pros

Easy to use, nice UI, quick way to share documents.

Cons

No big issues. Cloud sync time to time was slow.

Review Source: Capterra
 


August 2018

August 2018

Sign Now Helps You Sign Documents with ease

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

I love that I can sign any document easily.

Cons

The amount I have to pay to use it. I wish there was a better option.

Review Source: Capterra
 

Scott from Hilding Anders
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

August 2018

August 2018

It's nice service and I am using it on daily base.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is easy to upload the documents into the program and easy to send them to a customer. With the help of this service, I also change the payment details

Cons

For few days it works not that good as used to. Customer support responds very slowly.

Review Source: Capterra