SignNow Software


 

SignNow is a cloud-based e-signature solution for small, midsize and large businesses. It provides form templates, email notifications, two-factor authentication and several export options.

Built-in templates can be used to setup the document, and may also be customized per user requirements. The software maintains an audit log that displays the entire document creation and signing history for verification purposes. Users can also view the details such as IP addresses, date of signing and the device used for creating or signing the document.

Mobile apps for Android and iOS devices enable users to complete documents remotely. Custom branding, bulk send tools, a kiosk mode for mobile use and the creation of signing links are also included. SignNow can be integrated with programs such as Salesforce, Office 365, Google Apps and Google Drive.

SignNow is available on a monthly subscription basis that includes support via online knowledge base.

 

SignNow - Document signing
 
  • SignNow - Document signing
    Document signing
  • SignNow - Dashboard
    Dashboard
  • SignNow - Send signing link
    Send signing link
  • SignNow - Signing fields
    Signing fields
  • SignNow - List of signers
    List of signers
Supported Operating System(s):
Web browser (OS agnostic)

125 Reviews of SignNow

 

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Software Advice Reviews (6)
More Reviews (119)

Showing 1-6 of 6

Scott from Buena Vista University
Specialty: Education
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

SignNow is a lower-cost solution that their competitors, but support and reliability are an issue.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We looked at several products before choosing SignNow and did so mostly based on price. They had the features we were looking for and were much cheaper than DocuSign, Adobe, and other e-signature applications we looked at. The workflow/routing functionality is really beneficial, especially if you don't have another solution at your organization that can manage workflows.

We were trying to find a solution to handle electronic signatures, but really found the platform most beneficial for workflow management.

Cons

The biggest cause for concern though is the reliability and support of the product. The authentication portal is unavailable several times a week and this has been going on for weeks. When this happens, existing forms can still be filled out, but no new forms can be created or modified and form owners can not check on the status of forms. SignNow has phone and email support, but I've called the support line several times and am always instructed to leave a message and it is never returned. Also, emailing their support typically does not yield a response. I've emailed in about 20 times over the past year for different things and have received a response for five of them.

Review Source
 
 

katie from Glassical Designs
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Easy to Use - Zero Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The product is easy to use and simple for basic needs. I don't have experience with any other programs, but I would think it is slightly more limited if you need any complex features.

Cons

The customer service for this product is essentially non-existent. I submitted an urgent issue to SignNow's support team via email on January 29 and didn't receive a reply until MARCH 6. They also 'claim' to not have a support phone line, or an email, but I have found both at this point.

Review Source
 
 

Jason from Jason Lambert Enterprises Inc
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

I really liked the app until I tried to edit anything

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Get your ahit together

Pros

Easy to use for the most part. The layout is good and and east to use . It is straight forward for signing documents.

Cons

I spent hours online wading through the FAQ’s and still couldnt find answers. Left multiple emails with support that were never returned. No option for phone support. The fact that the titles or fields cannot be edited when creating the documents and templates was really frusterating-

Review Source
 
 

Cassidy from W Group Realtors
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Sign any document quickly, & looks like your real signature

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Can sign on you phone or tablet, and it looks like a real wet signature. It does not put any box or other marker that identifies a digital signature, so it looks like you really signed the document.

Cons

Sometimes the signature stamps can be hard to place or size, but I have only had this happen a few times.

Review Source
 
 

Debbie from safetyunlimited.com
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Works for intended purpose but lacking some features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Would be a highly recommended product with some improvements

Pros

Decent value for cost; allows for creation of templates, allows for bulk sending, allows for customization of signatures

Cons

Lacks document editing feature; needs a contact list feature; needs ability to imbed folders in other folders besides the archive; grid lines when inserting text; need to be able to turn off notifications, or select which to receive

Review Source
 
 

Dan from Talenza
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Up there with the best for half the price!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

SignNow has all the features of the heavyweights in the digital signing market for half the price. It's simple and intuitive to use and is a great one stop solution for all your digital document signing needs.

Cons

I've only identified one major flaw. When you want to create a document template with one signature section already completed e.g. If you regularly send out the same document and want to have your company section pre-signed and dated to speed up the signing process, then the date stamp is not able to automatically change. So if I make a template on the 4th July it will stay on that date no matter when I send the document, which defeats the point in having a predated template. The preset date is also in American date format and there doesn't appear to be a way to change this. This is strange as for the other party signing you are able to select EU/USA date format. To work around the problem we just have the signature and title sections pre-completed and manually enter the date. However, it's a tiny flaw of what's otherwise a fantastic product.

 
 
 
Showing 1-20 of 119


December 2018

December 2018

Easy to use and streamlines signing

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Very simple interface and easy to use software.

Cons

A bit clunky overall but works well and serves its purpose.

Review Source: Capterra
 


December 2018

December 2018

Great for document signing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like creating templates for people to sign documents. This was the most affordable solution with comparable features to others out there.

Cons

I have not found anything I particularly dislike about SignNow

Review Source: Capterra
 

Sam from The Bushnell
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Ease of Working Remotely

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

I'm often away from my desk while working and need to send documents in a timely fashion. With Sign Now, I can quickly view, sign, and send documents back to the appropriate party all from my phone. It's very efficient and helpful!!

Pros

I like how user friendly and compatible this software is with my iPhone.

Cons

It can be a bit tap/click heavy when trying to accomplish something.

Review Source: Capterra
 


December 2018

December 2018

Straight Forward Software for Signing Documents Electronically

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I routinely use this software to sign and return documents. Much, much simpler that printing, signing, and scanning documents like I did for years prior. Saves time, saves paper, and saves the headaches.

Cons

It would be nice if I could save more signature and change default size of signature when inserted.

Review Source: Capterra
 

Racheal from Ogle School
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Sign Now

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

overall my experience with SignNow has been very pleasant.

Pros

Sign Now has really made paperwork a bit more pleasant . you can generate forms and documents electronically and request signatures in a more organizes & convenient way. it has cut out a lot of busy work like creating a form, printing it, signing, and scanning the Doc. back into our electronic data base. by using Sign Now we feel more efficient and we use less paper. It allows for more environmental safety and that's always a plus.

Cons

the software could give you the ability to bold fonts or hi-light

Review Source: Capterra
 


November 2018

November 2018

Good value for what it is

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

For the pricing, SignNow is a good product and works fairly well. All clients bar one have found it easy to use.

Cons

It's not the most intuitive and it's frustrating having to upload a Word document and set the fields, rather than edit live on-site. It's not feature-rich but for the money, compared with other products on the market, I am not complaining.

Review Source: Capterra
 


November 2018

November 2018

A more affordable option in e-signature services

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is very affordable and an alternative for those seeking value-based service.

Cons

It is not as intuitive or easy to use as Docusign.

Review Source: Capterra
 


November 2018

November 2018

Time Saving and Excellent Functionality

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

So far, I’ve had an excellent experience with SignNow. I haven’t needed to use customer support yet because of its ease of use!

Pros

I love that you can create templates of the same document and just create copies of it to send to clients. It saves so much time. It’s very easy to use and a great value for the price.

Cons

I have nothing bad to say about the software. I love the software and app.

Review Source: Capterra
 

Kathy from Overtime Realty, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Good price, Good prodct

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

I'm used to sending forms that don't require an ap to be downloaded. This is the only real drawback to the product as far as I can see so far. I've signed up recently due to becoming unhappy with a recent update to another product I used, and this one is priced well, works effectively, is paired with PDFFiller software that I absolutely adore, and so I will continue to use it.

Pros

Easy to use as a sender who wants to obtain signatures on a document.

Cons

As a signer, it requires me to download an ap.

Review Source: Capterra
 

Henk from 6ya
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Easy and fast

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Sign Now makes it super easy to send any document you need signed to anyone no matter where they are. The software has a fantastic interface and is easy to use

Cons

I really don’t have any complaints about Sign Now.

Review Source: Capterra
 


October 2018

October 2018

Saves paper and time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

So easy to use and integrate with other company applications. Instead of using a papertrail of approvals on things like travel we now do all approvals through SignNow.

Cons

SignNow has been very easy to use, even for non-technical users. No major cons to mention.

Review Source: Capterra
 

Brittany from The Shift Collab
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

great alternative if you dont have a fax machine

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Much easier than printing a document, signing it and uploading it back/taking a picture of the document and uploading it. Great alternative if you do not have access to a fax machine.

Cons

would like the option to pay per use as opposed to paying monthly

Review Source: Capterra
 


September 2018

September 2018

Great For Online Contracts!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Very easy to use, notifies you when paperwork is signed and keeps record of everything.

Cons

I wish they had a smaller option or gave a few more for free but the software is great!

Review Source: Capterra
 


September 2018

September 2018

Functional, but a big confusing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This program does exactly what you would expect. It's an electronic document signing program. However, it does lack some functionality when it comes to document/project management.

Cons

I wish there were ways to easily export reports from Sign Now.

Review Source: Capterra
 


September 2018

September 2018

SignNow Awesome Review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Ease of use of the application, Auto created Signatures and templates

Cons

User Interface can be better with different colors, Workflows can be made better with tracker.

Review Source: Capterra
 

Michael from Innovative Lighting Consultants
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Easy and simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

So easy to use and simple for your clients to sign docs too.

Cons

Its' fantastic and I recommend it to a lot of people. They should have an Outlook add-in I think is the only thing I can think of. Also, you should be able to save template items you always put into certain documents.

Review Source: Capterra
 

ADAM from BalanceProcess.com
Number of employees: 1 employee Employees number: 1 employee

August 2018

August 2018

Life Saver

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

People don't have printers anymore. And those that do, either ran out of ink or ran out of paper weeks ago. Having the ability to simply sign docs digitally is extremely helpful to keep business moving.

Pros

Clients use this all the time to sign docs. Can do digital signature or custom signature. I love it, and so do my clients. Mobile friendly.

Cons

N/A. My experience with SignNow has been pleasant. Been using it for over 4 years, and use it weekly.

Review Source: Capterra
 

Lisa from Jackson Transaction Solutions
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Sign Now is user-friendly

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Excellent

Pros

I loved how easy it is to use compared to products like Docusign. I also prefer the signature feature to that of Adobe Acrobat.

Cons

I really didn't have any cons other than I was able to find a product that incorporated the signature feature with other features that I needed being in the real estate field. I have decided that I will continue with SignNow just because of how easy it is to use.

Review Source: Capterra
 

Nancy from Cincinnati Children's
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2018

August 2018

Excellent product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I use SignNow primarily for for research purposes. It has been a huge facilitator in obtaining signatures for required form and letters. I see more and more people from my institution using SignNow due to ease of use, reliability, and utility. Love this product!

Pros

Ease of use, easy to learn, the ability to send for multiple signatures, and cross-platform ability

Cons

SIgnNow is a bit pricey but saves time and paper!

Review Source: Capterra
 

Lyubomyr from iPlan.ua
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

>2 years of great customer experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I manage all my e-signing with Sign now, as it's reliable and easy to use solution.
Our company is a small niche consultancy with 3 employees and several freelancers.

Pros

It simple. It does perfectly what I need.

Cons

I'd like more on sorting my documents, folders and search

Review Source: Capterra