MoonMail Software


 

MoonMail is a cloud-based email marketing tool suitable for small to midsize companies in all industries, particularly marketing agencies, designers and developers. Key features include configurable email templates, email automation and reporting.

Users can configure built-in email marketing templates using a drag-and-drop editor. Templates can include email-validation features and interactive email headers. MoonMail also provides automated email bounce management, complaint tracking and spam reports.

The software operates using Amazon AWS, but an Amazon AWS account is not required to use MoonMail. Users can also import data from MailChimp.

Support is available in several languages. Pricing is per month.

 

MoonMail - Reporting
 
  • MoonMail - Reporting
    Reporting
  • MoonMail - Templates
    Templates
  • MoonMail - Email statistics
    Email statistics
  • MoonMail - Preview and send
    Preview and send
  • MoonMail - Campaign list
    Campaign list
  • MoonMail - Overview
    Overview
Supported Operating System(s):
Web browser (OS agnostic)

80 Reviews of MoonMail

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Graciela from Leica Camera AG
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

great choice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

easy to scale

Pros

The great affordable choice to get started.

Cons

Wish it also had other services with that price, like forms

Review Source: Capterra
 

Rai from Gregory Group
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Really great service!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

How quickly I was able to get into creating and editing email templates.

Cons

I have not yet experienced any negative aspects of this service.

Review Source: Capterra
 


October 2018

October 2018

Moon mail is great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use and cost effective program. We got tired of using mailchimp.

Cons

Could be faster to use, but it's still pretty fast

Review Source: Capterra
 

Marco from UPC
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Excellent platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to learn, competitive price and nice interface

Cons

Variable pricing policy that is complicated to understand

Review Source: Capterra
 

Jan from Smartus.cz - shrnuti naucnych knih
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

MoonMail Review

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

I have tested many other applications and I choose Moonmail. I thing for the money I get creat service. Now I am testing the app if we can compoletely move from Mailchimp to Moonmail

Pros

Fo very little money (compared to other mailing servises) you get a great value.

Cons

Something the UX is confusing and help links did not work.

Review Source: Capterra
 

Melanie from Tech Copy Authority
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Pleasantly surprised by MoonMail

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

With MoonMail, I am solving the problem of sending mass communication to a backlog of subscribers who haven't heard from me. Once I am caught up, I will also be able to leverage the system to message new subscribers faster than before.

Pros

I liked that it worked well, they had great customer service, and it wasn't full of glitches and bugs like many of their competitors.

Cons

For me as with all of the other solutions I tried, the email template is the hardest part. Mostly because this is the most important part. I look forward to increasing my skill with this with help from MoonMail's customer service.

Review Source: Capterra
 

Apeksha from Events Services
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Not Satisfactory

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is easy to use and creating templates is much easier compared to other platform.

Cons

The software has too many bugs. It automatically switches you to their free plan so you cannot send any campaigns. This keeps happening to my account at least thrice per week. I also faced an issue where my DKIM and domain verification settings were automatically erased twice resulting in a lot of down time. The Support team is slow to response and often unhelpful. The analytics features are not at par with other softwares such as Mailchimp, which is much cheaper.

Review Source: Capterra
 

Meghana from Componentbuy
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Electronic component Distributors

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Campaigns are good, they reach in time

Cons

Unless we take paid plan sender cannot be added.

Review Source: Capterra
 


September 2018

September 2018

Best email software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great for us with a small but growing newsletter subscription base.

Pros

Price and performance. What else is there?

Cons

Not much to dislike. The free option doesn't allow for anything more than a test being limited to 10 recipients.

Review Source: Capterra
 


September 2018

September 2018

MoonMail is the perfect MailChimp Alternative

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's super simple, the UX/UI is awesome, and the price is much more affordable than MailChimp.

Cons

i think mailchimp is a bit more robust, but for what i'm doing (small business stuff), this works fine.

Review Source: Capterra
 

Andrea from Remote Consultant
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

Great small tool from a great small team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Moonmail is solid and relatively simple to use, plus the team behind is great.

Cons

Not major issues so far, maybe the email template builder could be a bit smoother.

Review Source: Capterra

  Response: MoonMail, microapps

Date: September 2018

September 2018

 

Thanks for your review!

 

Natasha from Natasha Foster
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

First Time User

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Am awaiting results

Pros

Easy interfance to use for someone who has limited technical ability.

Cons

Nothing yet! Still to send a campaign but happy so far.

Review Source: Capterra
 


September 2018

September 2018

Moonmail Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

For generalised email campaignits good

Pros

It's ease of use. Its simple and very eficient

Cons

There are no remarketing features in this software. Unable to track who opened or clicked the email. There is no exclusion list feature. Segmentation feature is also very weak. cant segment region specific emails. The template option selection is less as well.

Review Source: Capterra
 


August 2018

August 2018

Great software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It truly does it all. All the basic stuff.

Cons

It is very basic and simple. Id like to see more features.

Review Source: Capterra
 


August 2018

August 2018

Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It looks nice, really easy to use. Great UX! Customer support is also great.

Cons

The only con is that you cannot try all the functions without upgrading your account.

Review Source: Capterra
 

Margott from Ducharme Consulting Pty Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Awesome software! So easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Highly recommended!

Pros

Ease-of-use
Customer service
Powerful software

Cons

I have not had any issues using MoonMail.

Review Source: Capterra
 

Renushara from bumbung.co
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

MoonMail helped increase our numbers

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

This platform made it very easy to produce attractive and interactive newsletters that is attention grabbing. You won't even need a lot of time as long as you have what you need prepared (branded images, gifs and so forth).

Cons

I do wish there were a lot more features that guided me through the process. I do believe the platform is considerably easy to use, but I also do believe there should be slightly more help with elements like the campaign list footers and so forth.

Review Source: Capterra
 


August 2018

August 2018

Tried it out after facing a debacle from another popular Mailing Service and it's good!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So far looks promising. Fingers crossed, hopefully it's our permanent solution

Pros

Demo looks good. Signing up for a Pro account now, lets see how it works after 2 months.

Cons

No Trial Account, demo doesn't let one send test emails etc

Review Source: Capterra
 

Jhojan from Construction
Number of employees: 1 employee Employees number: 1 employee

August 2018

August 2018

Amazing Services!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent!

Pros

It's so easy to use and very intuitive. There's no competition for Moonmail.

Cons

The pricing may be a bit confusing at the beggining.

Review Source: Capterra
 


July 2018

July 2018

Moonmail is great tool for sending campaigns!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I was able to create senders, lists, and campaigns all within 2 hours of using Moonmail. The UI is very intuitive and easy to use.

Cons

While I do love the ease of getting in contact with support staff, the number of pop up messages from chat is a bit high.

Review Source: Capterra