MoonMail Software


 

MoonMail is a cloud-based email marketing tool suitable for small to midsize companies in all industries, particularly marketing agencies, designers and developers. Key features include configurable email templates, email automation and reporting.

Users can configure built-in email marketing templates using a drag-and-drop editor. Templates can include email-validation features and interactive email headers. MoonMail also provides automated email bounce management, complaint tracking and spam reports.

The software operates using Amazon AWS, but an Amazon AWS account is not required to use MoonMail. Users can also import data from MailChimp.

Support is available in several languages. Pricing is per month.

 

MoonMail - Reporting
 
  • MoonMail - Reporting
    Reporting
  • MoonMail - Templates
    Templates
  • MoonMail - Email statistics
    Email statistics
  • MoonMail - Preview and send
    Preview and send
  • MoonMail - Campaign list
    Campaign list
  • MoonMail - Overview
    Overview
Supported Operating System(s):
Web browser (OS agnostic)

91 Reviews of MoonMail

Showing 1-20 of 91

 

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Anders from Mobajl AB
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Best email platform so far

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

MoonMail is a very good email service that will help us to increase our email revenues.

Pros

Very easy to use for everyone and I really like the segmentation tools. I love the product.

Cons

I haven't found anything that I don't like yet.

Review Source: Capterra

  Response: MoonMail, microapps

Date: December 2018

December 2018

 

thanks!

 

Ri-Jean from NuSeal Waterproofing & Specialised Paint
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Great addition

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use
Affordable
No ugly branding

Cons

I have not found any yet, but I have not been using the software for too long

Review Source: Capterra

  Response: MoonMail, microapps

Date: November 2018

November 2018

 

THANKS!

 

Paulo from Seerius Networks
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Totally Recommended

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Unbeatable Value over Offering; I will absolutely suggest to clients. Using it internally as well.

Cons

Hard to find, poor SEO on the main website so I had to dig for weeks to reach it

Review Source: Capterra
 

Sitang from Minor Lifestyle
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

User friendly and Great!!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Easily set up. Good with drag and drop design. All main features included as compared to price.

Cons

None so far, but suggest to add more features to play with.

Review Source: Capterra

  Response: MoonMail, microapps

Date: November 2018

November 2018

 

Thanks!

 

Brian from AVC Custom Cases, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Easy to use and Great Value

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Googles over reach

Pros

simple setup and friendly pricing wonderful alternative to what I had been using

Cons

not sure yet, need more time to work with it

Review Source: Capterra

  Response: MoonMail, microapps

Date: November 2018

November 2018

 

Thanks! ¿

 

Ajay from Chadha Software Technologies
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Very easy and effective service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The best feature I found is the ease of use

Cons

There is nothing in particular that I do not like in Moonmail

Review Source: Capterra

  Response: MoonMail, microapps

Date: October 2018

October 2018

 

Thanks!

 

Thomas from Diva Technologies AS
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Great alternative to mailchimp and others

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Their pricing structure is very competitive

Cons

Not being able to upgrade instantly. Need to wait for approval.

Review Source: Capterra

  Response: MoonMail, microapps

Date: October 2018

October 2018

 

Thanks!

 

Chris from Ozarkz Media
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

A great way to expand our reach

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

A digital and print magazine thrives on exposure and Moonmail is an excellent vehicle to help us expand our reach at an affordable price. The ease of use was great, and the learning curve simple. I recommend this tool.

Cons

The learning curve for CVS files was my only problem and that has nothing to do with Moonmail, rather my limited work with Excel. I am excited to make this a part of our growth strategy.

Review Source: Capterra

  Response: MoonMail, microapps

Date: October 2018

October 2018

 

Thanks!

 


October 2018

October 2018

Feature Rich Marketing Software

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Overall, MoonMail is a great service for people with large email lists. It is easy to use, even for non-technical people. However, if you plan on using the free version, MailChimp is still the go-to, just be sure to choose MoonMail when upgrading to a paid service.

Pros

MoonMail has all the features you expect from a high-end email marketing service.
Compared to most other services, MoonMail is very fairly priced. You pay only for what you use.
MoonMail has great integrations with many third-party services.

Cons

The free version is very limited. There are a limited number of templates to choose from. Automation is not available on the free version.

Review Source: Capterra

  Response: MoonMail, microapps

Date: October 2018

October 2018

 

Thanks!

 

Khalid from GLOBRES
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Great app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is a great app for emailing if they could provide it worldwide

Cons

That it's on beta tests and they still don't wanna provide it worldwide

Review Source: Capterra

  Response: MoonMail, microapps

Date: October 2018

October 2018

 

Thanks!

 

Gary from Business Answers Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Very slick User Interface

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very easy to get up to speed with, nice clean modern interface.

Pros

I like the interface and having moved from Mailchimp found it very similar in the setup. You can add custom merge fields like you can in MC. It has webhooks so if you need to do any custom processing post subscribe or un-subscribe then you can.

Cons

Be useful for the API to be able to trigger an automation or an email.

Review Source: Capterra

  Response: MoonMail, microapps

Date: October 2018

October 2018

 

Thanks!

 

Graciela from Leica Camera AG
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

great choice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

easy to scale

Pros

The great affordable choice to get started.

Cons

Wish it also had other services with that price, like forms

Review Source: Capterra

  Response: MoonMail, microapps

Date: October 2018

October 2018

 

Thanks!

 

Rai from Gregory Group
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Really great service!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

How quickly I was able to get into creating and editing email templates.

Cons

I have not yet experienced any negative aspects of this service.

Review Source: Capterra

  Response: MoonMail, microapps

Date: October 2018

October 2018

 

Thanks!

 


October 2018

October 2018

Moon mail is great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use and cost effective program. We got tired of using mailchimp.

Cons

Could be faster to use, but it's still pretty fast

Review Source: Capterra

  Response: MoonMail, microapps

Date: October 2018

October 2018

 

Thanks!

 

Marco from UPC
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Excellent platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to learn, competitive price and nice interface

Cons

Variable pricing policy that is complicated to understand

Review Source: Capterra

  Response: MoonMail, microapps

Date: October 2018

October 2018

 

Thanks!

 

Jan from Smartus.cz - shrnuti naucnych knih
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

MoonMail Review

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

I have tested many other applications and I choose Moonmail. I thing for the money I get creat service. Now I am testing the app if we can compoletely move from Mailchimp to Moonmail

Pros

Fo very little money (compared to other mailing servises) you get a great value.

Cons

Something the UX is confusing and help links did not work.

Review Source: Capterra

  Response: MoonMail, microapps

Date: October 2018

October 2018

 

Thanks!

 

Melanie from Tech Copy Authority
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Pleasantly surprised by MoonMail

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

With MoonMail, I am solving the problem of sending mass communication to a backlog of subscribers who haven't heard from me. Once I am caught up, I will also be able to leverage the system to message new subscribers faster than before.

Pros

I liked that it worked well, they had great customer service, and it wasn't full of glitches and bugs like many of their competitors.

Cons

For me as with all of the other solutions I tried, the email template is the hardest part. Mostly because this is the most important part. I look forward to increasing my skill with this with help from MoonMail's customer service.

Review Source: Capterra

  Response: MoonMail, microapps

Date: October 2018

October 2018

 

Thanks!

 

Apeksha from Events Services
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Not Satisfactory

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is easy to use and creating templates is much easier compared to other platform.

Cons

The software has too many bugs. It automatically switches you to their free plan so you cannot send any campaigns. This keeps happening to my account at least thrice per week. I also faced an issue where my DKIM and domain verification settings were automatically erased twice resulting in a lot of down time. The Support team is slow to response and often unhelpful. The analytics features are not at par with other softwares such as Mailchimp, which is much cheaper.

Review Source: Capterra

  Response: MoonMail, microapps

Date: October 2018

October 2018

 

Thanks!

 

Meghana from Componentbuy
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Electronic component Distributors

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Campaigns are good, they reach in time

Cons

Unless we take paid plan sender cannot be added.

Review Source: Capterra

  Response: MoonMail, microapps

Date: October 2018

October 2018

 

Thanks!

 


September 2018

September 2018

Best email software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great for us with a small but growing newsletter subscription base.

Pros

Price and performance. What else is there?

Cons

Not much to dislike. The free option doesn't allow for anything more than a test being limited to 10 recipients.

Review Source: Capterra

  Response: MoonMail, microapps

Date: October 2018

October 2018

 

Thanks!