MoonMail
About MoonMail
MoonMail Pricing
Free: 30 campaigns a month, 10 recipients per campaign Professional: $19.99 + $0.05 USD every 1,000 emails sent. Amount of emails is rounded up to the nearest 1,000, starting from $4.99. Subsequent pricing is dynamically calculated based on your Account's Reputation.
Starting price:
$59.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for MoonMail
1 - 5 of 132 Reviews
Michele
Verified reviewer
Financial Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2018
MoonMail set up and learning curve is very fast
I can finally have a fast email marketing software at an affordable price tag
PROSSet up is fast Usability Price tag Design Support Comparation charts for alternative services Explanation of all point of strenghts Functionalities
CONSCan't find so far one but it might lack some integration with other softwares and don't know people using it so I cant collect other feedbacks now
Vendor Response
Thanks!
Replied October 2018
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
1
Reviewed September 2018
Moonmail Review
For generalised email campaignits good
PROSIt's ease of use. Its simple and very eficient
CONSThere are no remarketing features in this software. Unable to track who opened or clicked the email. There is no exclusion list feature. Segmentation feature is also very weak. cant segment region specific emails. The template option selection is less as well.
Vendor Response
Thanks!
Replied October 2018
Apeksha
Events Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed September 2018
Not Satisfactory
The software is easy to use and creating templates is much easier compared to other platform.
CONSThe software has too many bugs. It automatically switches you to their free plan so you cannot send any campaigns. This keeps happening to my account at least thrice per week. I also faced an issue where my DKIM and domain verification settings were automatically erased twice resulting in a lot of down time. The Support team is slow to response and often unhelpful. The analytics features are not at par with other softwares such as Mailchimp, which is much cheaper.
Vendor Response
Thanks!
Replied October 2018
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
So far So good
I've been using MailChimp for the longest time and never really questioned anything until I recently saw the amount I was paying especially for having a business that grows with very little margins, paying over /month for emails is ridiculous. Let's see how this will compare overtime.
CONSWell again, I haven't really been through everything so I can't really give you cons yet but I'm sure I'll find a few like the fact that it tells me and then on no that's for the yearly payment, sneaky shit like that, makes no sense, instead of tricking users reward them, if they go for a year they get a 20% discount, makes a lot more sense.
Vendor Response
Thanks!
Replied October 2018
Majid
Information Technology and Services, 2-10 employees
Used daily for free trial
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2018
Ease of use
user-friendly environment. value for money very fast activation. very useful for anyone who is HTML master
CONSThe editor could have more facilities. it's not a good choice for marketers who don't know HTML. it could have better editor.
Vendor Response
Thanks!
Replied October 2018