ePACT vs iLobby

RATING:

4.5

(110)

ePACT has 110 reviews and a rating of 4.53 / 5 stars vs iLobby which has 122 reviews and a rating of 4.6 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (110)
4.6 (122)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 9, 2022
November 1, 2023
Pros/Cons
  • Pros

  • It is easy to use and immediate access for information help was amazing both in person and on line.
  • Ease of use, company support, quick changes and adjustments, price.
  • Cons

  • It is difficult when some participants do not sign up or fill out the forms for our programs and we have no information.
  • There were a couple of parents who had problems upload their child's picture. Some people had problems with the phone number.
Read all user reviews
  • Pros

  • The best feature is the ease of use. All visitors and vendors have complemented the system and how efficient it is.
  • ILobby customer service agents are courteous quick to respond.
  • Cons

  • We have 6 iLobby units with thermal cameras. On average we have at least one or two system crash every single week.
  • With the iPad scanning a license is difficult because the camera is on the back of the iPad.
Read all user reviews
Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos